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WinXP: Freeze after startup.


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#1 EisenLumiere

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Posted 11 October 2012 - 04:12 AM

I am running WinXP Pro SP2. Yesterday my computer froze after startup - I rebooted and all was fine. Now this morning it happens 100% (I rebooted about 10 times and freeze everytime lol xD)

After windows login sound it freezes within the first minute. Can't move mouse/can't ctrl+alt+del, or turn nums lock on/off.

***I found a work around in order to run the PC (other than SafeMode). After windows login, if I use task manager to kill explorer quickly, the computer runs fine, and I can open tasks with task manager (including explorer.exe) and use my computer as normal again... but lol, I would rather not have to do that every time I start my PC.

Any idea what is causing this ? I have no idea so I don't know where to start on fixing it. Is it a virus or a software/hardware issue possibly?

I ran a virus scan and it came back empty. System restore is not an option (eep). Clueless. :(

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#2 hamluis

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Posted 11 October 2012 - 03:24 PM

If you cannot do the following in normal mode...try it in safe mode.

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please follow the steps at Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

The fact that you don't have SP3 installed...probably increases your chances of a malware problem, whether that's the case here or not.

Louis

Edited by hamluis, 11 October 2012 - 03:26 PM.





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