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Whitesmoke in registry and wont go away...


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#1 ninja13b

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Posted 10 October 2012 - 03:20 PM

Hi, I've been trying to get rid of the whitesmoke application for about a week now. I have a Dell Inspiron using Windows 7.
I first noticed it was there when I tried to save my research paper and turned on my computer the next morning to find it gone. It doesn't redirect me to any websites but it is preventing me from deleting and/or saving any files both internet-based and otherwise. I am also unable to do a system restore. Ironically no matter what I do on the laptop it restores itself to right after the whitesmoke application. even when I downloaded and ran the ComboFix application as soon as my laptop rebooted everything was back the way it was as though i didnt do anything. A family member training is training to be an I.T. and she told me to check my registry and see if it was in there and sure enough it was (I have advast, malwarebytes, and SuperAnit Spyware on my laptop). I've since tried deleting the files associated with it in my registry, tried system restore,and ran TDSSkiller, ComboFix, and Malwarebytes but when I shut down my laptop it returns the moment I turn it back on and SuperAnti Spyware seems to be the only program I have that detects it everytime. :killcomp: Im at my wits end with this.... PLEASE HELP!

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#2 narenxp

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Posted 10 October 2012 - 03:26 PM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here.If you get crashes in normal mode,run it in safemode with networking

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply




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