Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Update Problems


  • Please log in to reply
4 replies to this topic

#1 Attrena

Attrena

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:30 AM

Posted 10 October 2012 - 12:53 PM

I've been having some issues with my windows automatic updater lately. I have a HP Pavilion dm4 running Windows 7 64bit. The first problem I've encountered is that updates have failed. Next was the annoying pop up bubble on my computer telling me that my windows automatic updater has been turned off. I keep turning it on, but practically every bootup it's off. I have also noticed that my internet port keeps running, despite my computer being off and upon reboot, my computer battery is at 50% or 60% even if it spent hours plugged in the night before, was completely charged upon shutdown (I do unplug the power cord at night). In August I was a victim of the zero-day java exploit. I caught the java trojans quickly, got rid of them with AVG 2012, and did end up having to do a full system restore a few weeks later. I've done 2 subsequent systems restores and I keep having problems. I have AVG 2013 on my computer and it says I have no infections. I've attached my DDS text document and help is greatly appreciated!

Thank You!
Attrena

Edited by hamluis, 19 October 2012 - 12:22 PM.
Removed DDS log - Hamluis.


BC AdBot (Login to Remove)

 


#2 coxchris

coxchris

  • Members
  • 1,151 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Atwater
  • Local time:07:30 AM

Posted 10 October 2012 - 01:01 PM

please install Malwarebytes http://www.malwarebytes.org/ install and Update it and Run a full scan. Malwarebytes is a spyware cleaner. See if that finds anything else.

When you access Windows Update Does it give up a error code.

Windows Update encounter a error
Error: 0x(xxxx)

Battery: What power setting/options do you have it running on. The Default is Balanced

Edited by coxchris, 10 October 2012 - 01:07 PM.

AA in Computer Networking Technology

BS in Information Technology 

Comptia A+, Project+, L+

Renewable:  N+,S+

CIW Web Design Specialist, JavaScript Specialist,  Database Design Specialist 

LPIC-1, SUSE 


#3 Attrena

Attrena
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:30 AM

Posted 15 October 2012 - 06:06 AM

Downloaded Malwarebytes, ran a full scan and it didn't find anything. I've also run AVG 2013 in the last day, it found nothing (I had to remove it because of program wide bugs with the last update). I downloaded Avast and it also found nothing. And while I was waiting, between having removed AVG and getting ready to download Avast, I ran Windows Defender that also found nothing.

My battery is set at HP recommended, so I assume that is the balanced option you said in your post.

I checked the log of the Windows Updates and here are the following error codes I have encountered: 80070002 (three different updates failed with this error code), 80242016, and 643 (two separate updates failed with this error code).

#4 arelles

arelles

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas City
  • Local time:09:30 AM

Posted 16 October 2012 - 09:17 AM

This fixed me up:
http://www.tweaking.com/content/page/windows_repair_all_in_one.html
I had removed a rootkit, got every stop code known as I tried to install SP1. Finally came to understand that the rootkit had reset all the registry permissions.
Worth a try!
Let us know.
Cheers

#5 Attrena

Attrena
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:30 AM

Posted 17 October 2012 - 09:32 PM

Well, I think I found the problem *fingers crossed*. On a whim, I went into Avast's setting and checked every box I could find in the search category and then performed a full computer search. It -finally- found something when the full scan I performed the day before did not. I somehow got something called a "decompression bomb" on my computer. I actually had two. One was installed on my computer before I bought it, an HP program, so I figured that was benign but deleted it anyway. Anyway, after finding the little bugger, I deleted it and something strange happened. I first noticed several weeks ago that my internet port would still run, even if my computer was off. I plug my internet cord in tonight, my computer was off, and nothing. Coincidence? I'm actually baffled as to how I got a decompression bomb on my computer considering I can count the websites I peruse on both my hands :/.

Thanks for all the help! I really appreciate it :).
Attrena




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users