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Posted 08 October 2012 - 06:59 PM
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Posted 10 October 2012 - 05:36 AM
Edited by Farbar, 10 October 2012 - 05:37 AM.
Posted 10 October 2012 - 10:41 AM
I'm not sure how much help I will be but I have a few questions, they may be helpful to another helper as well.
When you reboot do you see anything on your monitor at all?
If so what do you see, and can you press F12 to get to a boot options menu?
From experience amber power light, at least on Dell systems, usually point to a bad power supply. It may be a possibility that your power supply is a lemon.
Posted 10 October 2012 - 10:45 AM
Not sure if you are still there waiting for assistance or you have already initiated another type of assistance.
The system at the moment in not workable as long as it doesn't start to load the BIOS. It started with malware but somehow it got escalated. Using msconfig to get to Safe Mode is not a safe function MS has integrated into the system. I have seen many people using it and got themselves locked when they were not able to boot into Safe Mode.
So first of all we need to get the system started in order to be able to read CD/DVD-ROM.
Then we need to remove the infection and at the same time remove the Safe Mode configuration to allow the system boot normally.
The second part is not a challenge and we have the required tool and expertise and you don't need to do a lot. But the first part requires a little technical ability from your part.
So please tell me if you are still there and ready to try to make the system start and read the CD/DVD-ROM in order to let us go to the System Recovery Options.
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