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Computer won't boot in normal mode


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#1 Amalthea

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Posted 08 October 2012 - 04:42 PM

I'm in a bit of a jam, and I'm hoping somebody might have a suggestion for me. My computer had been running slowly and freezing a lot, so a few days ago I went through and deleted temporary files, changed it so fewer programs would run at start-up, uninstalled Adaware because I had read that it could conflict with antivirus software, ran a scan in avast, and then restarted. After restarting, the computer got to the blue welcome screen, and then stopped before it finished loading. Since then, I've only been able to boot in safe mode.

I thought I might have a virus, so I ran some scans over the weekend at the advice of somebody on a different website's forums, but I haven't gotten anywhere. And I'm not at all sure that this is due to a virus--I'm worried that I managed to stupidly delete an essential file or something while trying to clean up.

I've tried running start-up repair from the boot menu, and it didn't find any problems. Now I'm at a loss for what to try next. And I'm a freelancer who needs this computer for work--so even any ideas for how to get Acrobat Pro to run in safe mode would be helpful. Any suggestions of other steps I might take to fix this?

Edited by Amalthea, 08 October 2012 - 04:58 PM.


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#2 Amalthea

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Posted 08 October 2012 - 09:47 PM

Never mind. Last known good configuration worked.

#3 hamluis

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Posted 09 October 2012 - 10:29 AM

Thanks for letting us know :).

Louis

#4 SophiaChristchurch

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Posted 10 October 2012 - 04:09 AM

I'm in a bit of a jam, and I'm hoping somebody might have a suggestion for me. My computer had been running slowly and freezing a lot, so a few days ago I went through and deleted temporary files, changed it so fewer programs would run at start-up, uninstalled Adaware because I had read that it could conflict with antivirus software, ran a scan in avast, and then restarted. After restarting, the computer got to the blue welcome screen, and then stopped before it finished loading. Since then, I've only been able to boot in safe mode.

I thought I might have a virus, so I ran some scans over the weekend at the advice of somebody on a different website's forums, but I haven't gotten anywhere. And I'm not at all sure that this is due to a virus--I'm worried that I managed to stupidly delete an essential file or something while trying to clean up.

I've tried running start-up repair from the boot menu, and it didn't find any problems. Now I'm at a loss for what to try next. And I'm a freelancer who needs this computer for work--so even any ideas for how to get Acrobat Pro to run in safe mode would be helpful. Any suggestions of other steps I might take to fix this?


Try re-installing your operating system maybe its just the deleted file that you mentioned that is causing the problem and by re-installing your operating system you are in a way replacing your deleted system file with a new one...

Mod Edit: Issue resolved - Hamluis.

Edited by hamluis, 10 October 2012 - 02:03 PM.
Added note - Hamluis.





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