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Slower perf plus pop-up ads plus re-directing


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17 replies to this topic

#1 Matthew P

Matthew P

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  • 10 posts
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  • Local time:10:56 PM

Posted 08 October 2012 - 12:29 PM

Hello. First of all thank you in advance for helping me. My brother highly recommended you guys.

I'm having several possibly connected problems. The most glaring is that my browser (Google Chrome) keeps re-directing me to advertisements, or to the Google homepage. Occasionally, pop-up ads also come up even if the correct page loads. Also, my Shockwave flash player crashes frequently now while trying to load multiple videos or pages, a problem I've never had before, and my computer lags more overall. Also, I cannot open Facebook using Chrome. It gives me an "Invalid Server Certificate error. Not sure if this is connected, but it did start happening around the same time (two days ago). Finally, my Firewall is turned off and I cannot turn it on. It says "Due to an unidentified problem, Windows cannot display Windows Firewall settings."


Here is my DDS.txt log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_31
Run by Matthew at 11:23:17 on 2012-10-07
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1977.804 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\agrsmsvc.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Windows\vVX3000.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Users\Matthew\AppData\Local\Temp\RtkBtMnt.exe
C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Windows\system32\rundll32.exe
C:\Users\Matthew\AppData\Local\Temp\mwcerxonsa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Matthew\AppData\Local\Temp\mwcerxonsa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
"C:\Windows\System32\svchost.exe" -k LocalServiceDns
C:\Users\Matthew\Downloads\Defogger.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
uURLSearchHooks: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\ie\4.6\dealioToolbarIE.dll
BHO: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\ie\4.6\dealioToolbarIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PremiereAdvertisingPlatform: {547395d9-934a-ced6-b851-f238c86079e5} - c:\program files\premiereadvertisingplatform\PremiereAdvertisingPlatform.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\ie\4.6\dealioToolbarIE.dll
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"
uRun: [AdobeBridge]
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [PeerBlock] h:\programs\peerblock\peerblock.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Facebook Update] "c:\users\matthew\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [Akamai NetSession Interface] "c:\users\matthew\appdata\local\akamai\netsession_win.exe"
uRun: [DW7] "c:\program files\the weather channel\the weather channel app\TWCApp.exe"
uRun: [srocox] rundll32.exe "c:\users\matthew\appdata\roaming\srocox.dll",RetrieveQoSql
uRun: [otirk] rundll32.exe "c:\users\matthew\appdata\roaming\otirk.dll",GetDesc
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe
mRun: [eRecoveryService]
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [WinampAgent] h:\programs\winamp\winampa.exe
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DNS7reminder] "h:\programs\dragon natural speaking 10.1 prefered\dragon 10.1 preferred\ereg\ereg.exe" -r "c:\programdata\nuance\naturallyspeaking10\Ereg.ini
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [SearchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\ssmmgr.exe /autorun
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7DB1F207-5A17-4823-ADDD-395CBAC2D913} : DhcpNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\matthew\appdata\roaming\mozilla\firefox\profiles\o4jg59sg.default\
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=135963&p=
FF - component: c:\program files\common files\spigot\wtxpcom\components\WidgiToolbarFF.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\npjpi160_31.dll
FF - plugin: c:\program files\java\jre6\bin\npoji610.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\matthew\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll
FF - plugin: c:\users\matthew\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\users\matthew\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\users\matthew\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\matthew\appdata\roaming\mozilla\firefox\profiles\o4jg59sg.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000004.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_278.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7} - %profile%\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Mozilla Safe Browsing: {8554A7EC-0EA2-11E2-8271-B8AC6F996F26} - c:\users\matthew\appdata\local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-2-13 218688]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-7-27 63960]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-1-20 21504]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-8-18 24576]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.SYS [2011-9-5 5120]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2009-7-9 116064]
R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [2008-1-14 21632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-3 160944]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-11-25 30192]
.
=============== Created Last 30 ================
.
2012-10-07 05:33:31 -------- d-----w- c:\users\matthew\appdata\local\Macromedia
2012-10-06 01:43:02 -------- d-sh--w- c:\windows\system32\%APPDATA%
2012-10-05 04:51:29 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-05 04:51:29 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-05 04:09:58 -------- d-----w- c:\users\matthew\appdata\local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
2012-10-05 04:09:55 429568 ----a-w- c:\users\matthew\appdata\roaming\otirk.dll
2012-10-05 04:08:31 183808 ----a-w- c:\users\matthew\appdata\roaming\srocox.dll
2012-10-02 22:51:25 6980552 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e3070d31-4491-4ff8-9f7e-f9e26fb446ed}\mpengine.dll
2012-09-20 02:52:40 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-09-20 02:50:19 -------- d-----w- c:\program files\iPod
2012-09-20 02:50:16 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
.
==================== Find3M ====================
.
2012-08-21 20:01:22 106928 ----a-w- c:\windows\system32\GEARAspi.dll
2012-07-09 20:42:56 4547984 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-07-09 20:42:56 44032 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-10-24 03:05:13 379392 ----a-w- c:\program files\subinacl.msi
2009-06-16 04:03:09 94208 --sh--w- c:\windows\system32\adobe-master-cs4-keygen.exe
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 11:25:35.47 ===============

I have attached the DDS file requested, but the GMER log was TOO BIG to attach, and it is too long to copy and paste here. Tell me how I can share the GMER data with you.

Than you,
Matthew

Attached Files



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#2 Matthew P

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Posted 08 October 2012 - 12:35 PM

I will try to attach the GMER log in two parts, by splitting the text files. Part 1.

Attached Files

  • Attached File  ark1.txt   500.67KB   0 downloads


#3 Matthew P

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Posted 08 October 2012 - 12:42 PM

Unfortunately, I have used all of my uploading quota. Can't send the rest of the GMER log. Let me know how I can.

#4 gringo_pr

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Posted 08 October 2012 - 05:18 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Matthew P

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Posted 08 October 2012 - 07:59 PM

Thanks for the quick response.

Results of screen317's Security Check version 0.99.51
Windows Vista Service Pack 1 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 31
Java version out of Date!
Adobe Flash Player 11.4.402.278
Adobe Reader X (10.1.4)
Mozilla Firefox (3.5.9) Firefox out of Date!
Google Chrome 22.0.1229.79
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

# AdwCleaner v2.004 - Logfile created 10/08/2012 at 16:30:20
# Updated 06/10/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# User : Matthew - MATTHEW-PC
# Boot Mode : Normal
# Running from : C:\Users\Matthew\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla Firefox\.autoreg
File Deleted : C:\Program Files\Mozilla FireFox\extensions\dealio@mybrowserbar.com
File Deleted : C:\Program Files\Mozilla Firefox\extensions\wtxpcom@mybrowserbar.com
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
Folder Deleted : C:\Program Files\Application Updater
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\Common Files\spigot
Folder Deleted : C:\Program Files\Dealio Toolbar
Folder Deleted : C:\Program Files\IZArc\OpenCandy
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Matthew\AppData\LocalLow\Dealio
Folder Deleted : C:\Users\Matthew\AppData\LocalLow\Search Settings
Folder Deleted : C:\Users\Matthew\AppData\LocalLow\Viewpoint
Folder Deleted : C:\Users\Matthew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PlayMP3z

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Dealio
Key Deleted : HKCU\Software\AppDataLow\Software\PremiereAdvertisingPlatform
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\MediaHoldings
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PlayMP3
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PremiereAdvertisingPlatform
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{547395D9-934A-CED6-B851-F238C86079E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E312764E-7706-43F1-8DAB-FCDD2B1E416D}
Key Deleted : HKCU\Software\PlayMP3
Key Deleted : HKCU\Software\PremiereAdvertisingPlatform
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKLM\Software\Application Updater
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{418D86BE-7386-4F1A-83E0-53604ADBDA74}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\PremiereAdvertisingPlatform.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{547395D9-934A-CED6-B851-F238C86079E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\646404015C7770f449E7855EAF878AEB
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\Software\Dealio
Key Deleted : HKLM\Software\GamesBarSetup
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{547395D9-934A-CED6-B851-F238C86079E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Userdata\S-1-5-18\Products\646404015C7770f449E7855EAF878AEB
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayMP3
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PremiereAdvertisingPlatform
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Search Settings
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchSettings]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19088

[OK] Registry is clean.

-\\ Mozilla Firefox v3.5.9 (en-US)

Profile name : default
File : C:\Users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\o4jg59sg.default\prefs.js

C:\Users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\o4jg59sg.default\user.js ... Deleted !

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [7556 octets] - [08/10/2012 16:30:20]

########## EOF - C:\AdwCleaner[S1].txt - [7616 octets] ##########

RogueKiller V8.1.1 [10/03/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows Vista (6.0.6001 Service Pack 1) 32 bits version
Started in : Normal mode
User : Matthew [Admin rights]
Mode : Scan -- Date : 10/08/2012 17:45:14

¤¤¤ Bad processes : 3 ¤¤¤
[SVCHOST] svchost.exe -- C:\Windows\System32\svchost.exe -> KILLED [TermProc]
[SUSP PATH][DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Matthew\AppData\Roaming\srocox.dll -> KILLED [TermProc]
[SUSP PATH][DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Matthew\AppData\Roaming\otirk.dll -> KILLED [TermProc]

¤¤¤ Registry Entries : 24 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : DW6 ("C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND
[RUN][SUSP PATH] HKCU\[...]\Run : srocox (rundll32.exe "C:\Users\Matthew\AppData\Roaming\srocox.dll",RetrieveQoSql) -> FOUND
[RUN][SUSP PATH] HKCU\[...]\Run : otirk ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\otirk.dll",GetDesc) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-1614563469-1173409805-2750965702-1000[...]\Run : DW6 ("C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-1614563469-1173409805-2750965702-1000[...]\Run : srocox (rundll32.exe "C:\Users\Matthew\AppData\Roaming\srocox.dll",RetrieveQoSql) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-1614563469-1173409805-2750965702-1000[...]\Run : otirk ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\otirk.dll",GetDesc) -> FOUND
[Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\61883 (system32\DRIVERS\61883.sys) -> FOUND
[Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\61883 (system32\DRIVERS\61883.sys) -> FOUND
[TASK][SUSP PATH] {38AB1F91-BFBA-42D8-8966-28CA69BA72A5} : C:\Windows\System32\pcalua.exe -a C:\Users\Matthew\AppData\Local\Temp\InstallFlashPlayer.exe -d C:\Windows\system32 -> FOUND
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (:0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-1614563469-1173409805-2750965702-1000\$60216f5cd4c4427613c3a687fe35e60f\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\n.) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> FOUND
[ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\n --> FOUND
[ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-21-1614563469-1173409805-2750965702-1000\$60216f5cd4c4427613c3a687fe35e60f\n --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\@ --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-1614563469-1173409805-2750965702-1000\$60216f5cd4c4427613c3a687fe35e60f\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-1614563469-1173409805-2750965702-1000\$60216f5cd4c4427613c3a687fe35e60f\U --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$60216f5cd4c4427613c3a687fe35e60f\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-1614563469-1173409805-2750965702-1000\$60216f5cd4c4427613c3a687fe35e60f\L --> FOUND

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 activate.adobe.com


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600BEVT-22ZCT0 ATA Device +++++
--- User ---
[MBR] 9459f395ab2c238b430f3b433e9ab98c
[BSP] 29a661c9f5ac397cb148256a4512084e : Acer tatooed MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 10244 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20981760 | Size: 71192 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 166782976 | Size: 71189 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: Hitachi HDS723020BLA642 USB Device +++++
--- User ---
[MBR] 37467665a13ed4fc885a3e82366674ce
[BSP] 6328c42085f17f7dfe8653b069e23efa : Windows XP MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 63 | Size: 1907726 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1].txt >>
RKreport[1].txt

#6 Matthew P

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Posted 08 October 2012 - 08:01 PM

Update, Facebook is working, and my computer already seems to be running much better.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 October 2012 - 11:51 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Matthew P

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  • Local time:10:56 PM

Posted 09 October 2012 - 12:33 AM

ComboFix 12-10-08.03 - Matthew 10/08/2012 22:05:59.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1977.1309 [GMT -7:00]
Running from: c:\users\Matthew\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\chrome.manifest
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\components\IPSFirefox.xpt
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\components\PremiereAdvertisingPlatform.dll
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\content\ps.js
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\content\psOverlay.xul
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\install.rdf
c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\uninstall.exe
c:\users\Matthew\AppData\Roaming\inst.exe
c:\users\Matthew\AppData\Roaming\Microsoft\scvhost.exe
c:\users\Matthew\AppData\Roaming\Microsoft\server.exe
c:\users\Matthew\AppData\Roaming\Microsoft\svchost.exe
c:\users\Matthew\AppData\Roaming\otirk.dll
c:\users\Matthew\AppData\Roaming\srocox.dll
c:\windows\assembly\GAC\Desktop.ini
c:\windows\dasetup.log
c:\windows\system32\adobe-master-cs4-keygen.exe
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((((((((((((((((((((((((( Files Created from 2012-09-09 to 2012-10-09 )))))))))))))))))))))))))))))))
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.
2012-10-09 05:19 . 2012-10-09 05:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-10-09 01:04 . 2012-10-09 01:03 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-10-09 00:44 . 2012-10-09 00:44 14080 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2012-10-07 05:33 . 2012-10-07 05:33 -------- d-----w- c:\users\Matthew\AppData\Local\Macromedia
2012-10-06 01:43 . 2012-10-06 01:43 -------- d-sh--w- c:\windows\system32\%APPDATA%
2012-10-05 04:51 . 2012-10-07 05:18 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-05 04:51 . 2012-10-07 05:18 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-05 04:09 . 2012-10-05 04:09 -------- d-----w- c:\users\Matthew\AppData\Local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
2012-10-02 22:51 . 2012-08-30 08:17 6980552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E3070D31-4491-4FF8-9F7E-F9E26FB446ED}\mpengine.dll
2012-09-20 02:52 . 2012-08-21 20:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-09-20 02:50 . 2012-09-20 02:50 -------- d-----w- c:\program files\iPod
2012-09-20 02:50 . 2012-09-20 02:52 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-09 01:03 . 2011-06-21 17:36 473072 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-21 20:01 . 2010-06-13 06:36 106928 ----a-w- c:\windows\system32\GEARAspi.dll
2009-10-24 03:05 . 2009-10-24 03:05 379392 ----a-w- c:\program files\subinacl.msi
2010-08-14 16:49 . 2009-11-08 06:05 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2006-05-03 09:06 163328 --sh--r- c:\windows\System32\flvDX.dll
2007-02-21 10:47 31232 --sh--r- c:\windows\System32\msfDX.dll
2008-03-16 12:30 216064 --sh--r- c:\windows\System32\nbDX.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-07-30 00:52 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"Facebook Update"="c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]
"Aim"="c:\program files\AIM\aim.exe" [2011-05-03 4321112]
"Akamai NetSession Interface"="c:\users\Matthew\AppData\Local\Akamai\netsession_win.exe" [2012-08-11 4440896]
"DW7"="c:\program files\The Weather Channel\The Weather Channel App\TWCApp.exe" [2012-07-23 10555904]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-06-20 6244896]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-07-30 526896]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-26 28672]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-22 159744]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-07-02 850440]
"ePower_DMC"="c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe" [2008-08-01 405504]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-14 30192]
"VX3000"="c:\windows\vVX3000.exe" [2007-04-10 709992]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2007-05-17 279912]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2006-11-22 842584]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 159472]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 170520]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-06 421888]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\ssmmgr.exe" [2009-08-28 614400]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
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R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
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--- Other Services/Drivers In Memory ---
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*NewlyCreated* - WS2IFSL
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
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Contents of the 'Scheduled Tasks' folder
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2012-10-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-05 05:18]
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2012-10-09 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1614563469-1173409805-2750965702-1000Core.job
- c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-08-19 01:23]
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2012-10-09 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1614563469-1173409805-2750965702-1000UA.job
- c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-08-19 01:23]
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2012-10-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-10-07 17:44]
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2012-10-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-10-07 17:44]
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------- Supplementary Scan -------
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uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\o4jg59sg.default\
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=135963&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7} - %profile%\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Mozilla Safe Browsing: {8554A7EC-0EA2-11E2-8271-B8AC6F996F26} - c:\users\Matthew\AppData\Local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
.
- - - - ORPHANS REMOVED - - - -
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HKCU-Run-AdobeBridge - (no file)
HKCU-Run-PeerBlock - h:\programs\PeerBlock\peerblock.exe
HKLM-Run-eRecoveryService - (no file)
HKLM-Run-WinampAgent - h:\programs\Winamp\winampa.exe
HKLM-Run-DNS7reminder - h:\programs\Dragon Natural Speaking 10.1 Prefered\Dragon 10.1 Preferred\Ereg\Ereg.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-Any Video Converter_is1 - c:\program files\Any Video Converter\unins000.exe
AddRemove-AVS Update Manager_is1 - c:\program files\AVS4YOU\AVSUpdateManager\unins000.exe
AddRemove-AVS4YOU Software Navigator_is1 - c:\program files\AVS4YOU\AVSSoftwareNavigator\unins000.exe
AddRemove-AVS4YOU Video Converter 6_is1 - h:\avsvideoconverter6\unins000.exe
AddRemove-CamStudio - g:\camstudio\uninstall.exe
AddRemove-iPod to Computer Transfer_is1 - h:\programs\iPod to Computer\unins000.exe
AddRemove-ffdshow_is1 - h:\programs\ffdshow\unins000.exe
AddRemove-ImTOO iPod Manager - h:\programs\iPod Manager\Uninstall.exe
AddRemove-InFlac - h:\programs\Winamp\InFlac-Uninstall.exe
AddRemove-Kinetic 2 - h:\programs\Cakewalk\KINETI~1\UNWISE.EXE
AddRemove-Lexmark Fax Solutions - c:\program files\Lexmark Fax Solutions\Install\x86\Uninst.exe
AddRemove-LimeWire - h:\programs\LimeWire\uninstall.exe
AddRemove-Live 8.2.1 - c:\progra~1\Ableton\LIVE82~1.1\Install\UNWISE.EXE
AddRemove-ManyCam - f:\programs\ManyCam 2.4\uninstall.exe
AddRemove-MySpaceToolbar - c:\program files\MySpace\Toolbar\1.0.72.0\Uninstall.exe
AddRemove-PremiereAdvertisingPlatformFF - c:\program files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\uninstall.exe
AddRemove-SUPER © - h:\programs\SUPER\Setup.exe
AddRemove-The Weather Channel Desktop 6 - c:\program files\The Weather Channel FW\Desktop\TheWeatherChannelCustomUninstall.exe
AddRemove-Videora iPod Converter - h:\programs\Video Converter App\uninstaller.exe
AddRemove-Winamp - h:\programs\Winamp\UninstWA.exe
AddRemove-{015C5B35-B678-451C-9AEE-821E8D69621C}_is1 - h:\programs\PeerBlock\unins000.exe
AddRemove-{71C2828F-2678-4675-BDEC-895424861262}_is1 - c:\program files\Acer GameZone\GameConsole\unins000.exe
AddRemove-{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114072167} - c:\program files\Acer GameZone\Go-Go Gourmet\Uninstall.exe
AddRemove-{980A182F-E0A2-4A40-94C1-AE0C1235902E} - c:\program files\Pando Networks\Media Booster\uninst.exe
AddRemove-{BB406CEB-6207-4512-9BB2-89950DC9D6B6}_is1 - h:\programs\ConvertXtoDVD\unins000.exe
AddRemove-{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7} - c:\program files\NOS\bin\getPlus_HelperSvc.exe
AddRemove-uTorrent - c:\program files\uTorrent\uTorrent.exe
AddRemove-Winamp Detect - h:\programs\Winamp Detect\UninstWaDetect.exe
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-10-08 22:23
Windows 6.0.6001 Service Pack 1 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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scanning hidden files ...
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scan completed successfully
hidden files: 0
.
**************************************************************************
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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_5891ae0.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
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--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3964)
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
c:\program files\Acer\Empowering Technology\Service\ETService.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\acer\Mobility Center\MobilityService.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\servicing\TrustedInstaller.exe
c:\windows\system32\DllHost.exe
.
**************************************************************************
.
Completion time: 2012-10-08 22:30:05 - machine was rebooted
ComboFix-quarantined-files.txt 2012-10-09 05:29
.
Pre-Run: 3,119,677,440 bytes free
Post-Run: 3,795,652,608 bytes free
.
- - End Of File - - 157FAA936D9EBA1511BC9A653BB300A2

Had no problems, besides a little lag, which I'm sure is there by default. The computer is doing much much better. No more ads, no more pop ups or re-directions, and everything is loading quite quickly. Thank you so much! is there anything else I should do?

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:56 AM

Posted 09 October 2012 - 12:42 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Matthew P

Matthew P
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:56 PM

Posted 09 October 2012 - 01:27 AM

ComboFix 12-10-08.03 - Matthew 10/08/2012 23:11:11.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1977.1113 [GMT -7:00]
Running from: c:\users\Matthew\Downloads\ComboFix.exe
Command switches used :: c:\users\Matthew\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
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((((((((((((((((((((((((( Files Created from 2012-09-09 to 2012-10-09 )))))))))))))))))))))))))))))))
.
.
2012-10-09 06:23 . 2012-10-09 06:23 -------- d-----w- c:\users\Matthew\AppData\Local\temp
2012-10-09 06:23 . 2012-10-09 06:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-10-09 06:09 . 2012-10-09 06:09 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9CB41DB0-EF02-4406-9544-091E7DD8E9D0}\offreg.dll
2012-10-09 05:57 . 2012-08-30 08:17 6980552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9CB41DB0-EF02-4406-9544-091E7DD8E9D0}\mpengine.dll
2012-10-09 01:04 . 2012-10-09 01:03 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-10-09 00:44 . 2012-10-09 00:44 14080 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2012-10-07 05:33 . 2012-10-07 05:33 -------- d-----w- c:\users\Matthew\AppData\Local\Macromedia
2012-10-06 01:43 . 2012-10-06 01:43 -------- d-sh--w- c:\windows\system32\%APPDATA%
2012-10-05 04:51 . 2012-10-07 05:18 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-05 04:51 . 2012-10-07 05:18 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-05 04:09 . 2012-10-05 04:09 -------- d-----w- c:\users\Matthew\AppData\Local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
2012-09-20 02:52 . 2012-08-21 20:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-09-20 02:50 . 2012-09-20 02:50 -------- d-----w- c:\program files\iPod
2012-09-20 02:50 . 2012-09-20 02:52 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
.
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-09 01:03 . 2011-06-21 17:36 473072 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-21 20:01 . 2010-06-13 06:36 106928 ----a-w- c:\windows\system32\GEARAspi.dll
2009-10-24 03:05 . 2009-10-24 03:05 379392 ----a-w- c:\program files\subinacl.msi
2010-08-14 16:49 . 2009-11-08 06:05 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2006-05-03 09:06 163328 --sh--r- c:\windows\System32\flvDX.dll
2007-02-21 10:47 31232 --sh--r- c:\windows\System32\msfDX.dll
2008-03-16 12:30 216064 --sh--r- c:\windows\System32\nbDX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-07-30 00:52 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-09-02 495616]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"Facebook Update"="c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]
"Aim"="c:\program files\AIM\aim.exe" [2011-05-03 4321112]
"Akamai NetSession Interface"="c:\users\Matthew\AppData\Local\Akamai\netsession_win.exe" [2012-08-11 4440896]
"DW7"="c:\program files\The Weather Channel\The Weather Channel App\TWCApp.exe" [2012-07-23 10555904]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-06-20 6244896]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-07-30 526896]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-26 28672]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-22 159744]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-07-02 850440]
"ePower_DMC"="c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe" [2008-08-01 405504]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-14 30192]
"VX3000"="c:\windows\vVX3000.exe" [2007-04-10 709992]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2007-05-17 279912]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2006-11-22 842584]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 159472]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 170520]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-06 421888]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\ssmmgr.exe" [2009-08-28 614400]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2012-10-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-05 05:18]
.
2012-10-09 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1614563469-1173409805-2750965702-1000Core.job
- c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-08-19 01:23]
.
2012-10-09 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1614563469-1173409805-2750965702-1000UA.job
- c:\users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-08-19 01:23]
.
2012-10-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-10-07 17:44]
.
2012-10-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-10-07 17:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\o4jg59sg.default\
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=135963&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7} - %profile%\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Mozilla Safe Browsing: {8554A7EC-0EA2-11E2-8271-B8AC6F996F26} - c:\users\Matthew\AppData\Local\{8554A7EC-0EA2-11E2-8271-B8AC6F996F26}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-10-08 23:23
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_5891ae0.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2992)
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
.
Completion time: 2012-10-08 23:25:36
ComboFix-quarantined-files.txt 2012-10-09 06:25
ComboFix2.txt 2012-10-09 05:30
.
Pre-Run: 4,060,459,008 bytes free
Post-Run: 3,923,746,816 bytes free
.
- - End Of File - - 3266FFF8E94659619B3862B5C7D202A6

No problems so far.

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:56 AM

Posted 09 October 2012 - 03:23 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

µTorrent [/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 Matthew P

Matthew P
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:56 PM

Posted 09 October 2012 - 11:34 PM

Malwarebytes Anti-Malware (Trial) 1.65.0.1400
www.malwarebytes.org

Database version: v2012.10.09.11

Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 8.0.6001.19088
Matthew :: MATTHEW-PC [administrator]

Protection: Disabled

10/9/2012 4:40:55 PM
mbam-log-2012-10-09 (16-40-55).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219146
Time elapsed: 13 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:31:28 PM, on 10/9/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Windows\vVX3000.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe
C:\Users\Matthew\AppData\Local\Temp\RtkBtMnt.exe
C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Matthew\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_4730z
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [VX3000] C:\Windows\vVX3000.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\Windows\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [DW7] "C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus® Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcg_device - - C:\Windows\system32\lxcgcoms.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: MSSQL$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe (file missing)
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SQLAgent$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlagent.EXE (file missing)
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 12091 bytes

The first attempt, malwarebytes didnt work correctly. Anyways I uninstalled it then installed again and it was fine.
Computer is running great

#13 gringo_pr

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Posted 09 October 2012 - 11:50 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
      O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
      O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
      O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [VX3000] C:\Windows\vVX3000.exe
      O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
      O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
      O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Samsung PanelMgr] C:\Windows\Samsung\PanelMgr\ssmmgr.exe /autorun
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
      O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
      O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
      O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Matthew\AppData\Local\Akamai\netsession_win.exe"
      O4 - HKCU\..\Run: [DW7] "C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
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#14 Matthew P

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Posted 10 October 2012 - 09:24 PM

A few threats found.

C:\Program Files\Uniblue\RegistryBooster\Launcher.exe a variant of Win32/RegistryBooster application
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe Win32/RegistryBooster application
C:\Qoobox\Quarantine\C\Program Files\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\components\PremiereAdvertisingPlatform.dll.vir Win32/Adware.PlayMP3Z.AA application
C:\Qoobox\Quarantine\C\Users\Matthew\AppData\Roaming\otirk.dll.vir a variant of Win32/Medfos.ED trojan
C:\Qoobox\Quarantine\C\Users\Matthew\AppData\Roaming\srocox.dll.vir a variant of Win32/Medfos.EF trojan
C:\Qoobox\Quarantine\C\Users\Matthew\AppData\Roaming\Microsoft\scvhost.exe.vir a variant of Win32/Injector.HPB trojan
C:\Qoobox\Quarantine\C\Users\Matthew\AppData\Roaming\Microsoft\svchost.exe.vir Win32/Dewnad.AB worm
C:\Users\Matthew\Downloads\cnet_Minesweeper_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Matthew\Downloads\_The_Big_Picture_[ (1).exe Win32/Adware.1ClickDownload.C application
C:\Users\Matthew\Downloads\_The_Big_Picture_[ (2).exe Win32/Adware.1ClickDownload.C application
C:\Users\Matthew\Downloads\_The_Big_Picture_[.exe Win32/Adware.1ClickDownload.C application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\I2NSYZ6Q\cat-and-dolphin-playing-together[1].txt HTML/ScrInject.B.Gen virus
I:\Programs\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\components\PremiereAdvertisingPlatform.dll Win32/Adware.PlayMP3Z.AA application
I:\Programs\Sony\Sony Vegas 7 + Sony KeyGen\keygen.exe a variant of Win32/Keygen.AQ application
I:\Media\Downloads\Sony Vegas 7 + Sony KeyGen\keygen.exe a variant of Win32/Keygen.AQ application
I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\BlowUp 2.0.2\Keygen\keygen.exe a variant of Win32/Keygen.CX application
I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\Bokeh 1.0.2\Keygen\keygen.exe a variant of Win32/Keygen.CX application
I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\SnapArt 2.0\Keygen\keygen.exe a variant of Win32/Keygen.CX application

#15 gringo_pr

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Posted 10 October 2012 - 09:29 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Program Files\Uniblue\RegistryBooster\Launcher.exe"
    del /f /s /q "C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe"
    del /f /s /q "C:\Users\Matthew\Downloads\cnet_Minesweeper_exe.exe"
    del /f /s /q "C:\Users\Matthew\Downloads\_The_Big_Picture_[ (1).exe"
    del /f /s /q "C:\Users\Matthew\Downloads\_The_Big_Picture_[ (2).exe"
    del /f /s /q "C:\Users\Matthew\Downloads\_The_Big_Picture_[.exe"
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\I2NSYZ6Q\cat-and-dolphin-playing-together[1].txt"
    del /f /s /q "I:\Programs\Mozilla Firefox\extensions\PremiereAdvertisingPlatform@PremiereAdvertisingPlatform\components\PremiereAdvertisingPlatform.dll "
    del /f /s /q "I:\Programs\Sony\Sony Vegas 7 + Sony KeyGen\keygen.exe"
    del /f /s /q "I:\Media\Downloads\Sony Vegas 7 + Sony KeyGen\keygen.exe"
    del /f /s /q "I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\BlowUp 2.0.2\Keygen\keygen.exe"
    del /f /s /q "I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\Bokeh 1.0.2\Keygen\keygen.exe"
    del /f /s /q "I:\Media\Videos\Movies\AlienSkin Software 2009 [VIPER666]\SnapArt 2.0\Keygen\keygen.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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