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File Recovery Virus - PC Won't Boot


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3 replies to this topic

#1 casmheber

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Posted 08 October 2012 - 12:01 PM

I was just infected with the file recovery virus. I found repair instructions and the first step was to reboot in safe mode. When I tried to do this the Dell screen appeared and the white progress bar completed and then the screen went black with a cursor in the top left corner. You can't type anything. I tried to boot in safe mode or to just let it do a regular boot and the same thing happens. The computer just won't boot. Any suggestions!!!!

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#2 Jimbob85

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Posted 08 October 2012 - 12:53 PM

My guess is that you have a boot kit that messed with your Master Boot Record.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

#3 narenxp

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Posted 08 October 2012 - 01:07 PM

This has already been added to unbootable list.You need not create a new topic again.one of the malware response team member would assist you

good luck

#4 Elise

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Posted 09 October 2012 - 08:35 AM

Lets start with having a look at your computer's MBR.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Press Tool at the top
  • Choose Open Terminal
  • Type the following and press enter:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

  • Press Enter
  • After it has finished a file will be located on your USB drive named mbr.bin
  • Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

regards, Elise


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