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Probs w/ Windows Update, Anti-Virus and Windows Defender


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18 replies to this topic

#1 Kabo0m

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Posted 08 October 2012 - 10:28 AM

I run Windows 7 Professional and last Tuesday when there was Windows Update was when things started to go odd. First the anti-virus and Windows Defender kept shutting off because the updates were installing, but one of the updates couldn't install. So it would try again a few hours later. I finally rebooted thinking that would make the update take place. When rebooting it said it was doing the updates and after that it would reboot (was on the shut down screen). When I booted back up later there was still one update that needed to be installed (an important one it said) but when I tried to install it it had trouble and said the update failed. I also noticed that my downloads in my browsers were not working (it would remove the download as soon as it finished .. tried with 3 browsers but it seems unrelated as others are having this issue just recently as well). I rebooted again last night thinking it might update then but this time it didn't. I booted the computer after I had it off all last night and that one update still needs to update and the anti-virus now can't be found and Window Defender was not enabled but I reenabled it and that is running. The problem is I can't just download an anti-virus and install it as my browser still won't download. So now I am typing this without any anti-virus contemplating going to the store to buy ESET or Bit Defender or something. I was using Windows Security Essentials (that is why it could possibly be related to the Windows Update that isn't working).

[attachment=131012:WindowsUpdate_wont_install_and_AntiVirus_is_disabled_Oct8th2012.jpg]

Any suggestions what I could do? I am thinking it is wise to check for a virus at this point even though my computer is pretty secure.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


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#2 narenxp

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Posted 08 October 2012 - 10:35 AM

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List restore points

Click Go and post the result.

Download

Farbar service scanner

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

#3 Kabo0m

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Posted 08 October 2012 - 10:39 AM

Okay going to try to download those from the other computer and switch it to this one since I can't download anything. Will post after I try that.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#4 narenxp

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Posted 08 October 2012 - 10:40 AM

Can you try downloading the tools from safemode with networking?

#5 Kabo0m

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Posted 08 October 2012 - 11:04 AM

Can you try downloading the tools from safemode with networking?


Oh actually I discovered that I can now download through my browser after the last update after I made a registry change as suggested in this forum thread (to do with what Browser I am using as it is a separate issue): http://code.google.com/p/chromium/issues/detail?id=153212

I can and did download the first file and am now downloading the 2nd one

Also discovered my anti-virus IS running but it needs to update but keeps saying a file is missing .. even if I redownload it from the Microsoft site...

Edited by kabo0m the spam, 08 October 2012 - 11:25 AM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#6 Kabo0m

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Posted 08 October 2012 - 11:30 AM

MiniToolBox Scan results:

MiniToolBox by Farbar  Version: 23-07-2012
Ran by Ang (administrator) on 08-10-2012 at 12:27:31
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ============================== 

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : K-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : cgocable.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-24-8C-20-D0-B2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 24.57.220.34(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Lease Obtained. . . . . . . . . . : Monday October 8, 2012 10:06:33 AM
   Lease Expires . . . . . . . . . . : Sunday October 14, 2012 12:34:14 PM
   Default Gateway . . . . . . . . . : 24.57.208.1
   DHCP Server . . . . . . . . . . . : 24.226.1.122
   DNS Servers . . . . . . . . . . . : 24.226.1.93
                                       24.226.10.193
                                       24.226.10.194
                                       24.226.1.94
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.cgocable.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:1839:dc22::1839:dc22(Preferred) 
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   DNS Servers . . . . . . . . . . . : 24.226.1.93
                                       24.226.10.193
                                       24.226.10.194
                                       24.226.1.94
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2416:2d13:e7c6:23dd(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2416:2d13:e7c6:23dd%13(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  ns3.cgocable.net
Address:  24.226.1.93

Name:    google.com
Addresses:  2607:f8b0:400b:801::1004
	  74.125.226.35
	  74.125.226.39
	  74.125.226.46
	  74.125.226.38
	  74.125.226.34
	  74.125.226.36
	  74.125.226.40
	  74.125.226.33
	  74.125.226.32
	  74.125.226.37
	  74.125.226.41


Pinging google.com [74.125.226.46] with 32 bytes of data:
Reply from 74.125.226.46: bytes=32 time=13ms TTL=58
Reply from 74.125.226.46: bytes=32 time=19ms TTL=58

Ping statistics for 74.125.226.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 19ms, Average = 16ms
Server:  ns3.cgocable.net
Address:  24.226.1.93

Name:    yahoo.com
Addresses:  72.30.38.140
	  98.139.183.24
	  98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=87ms TTL=45
Reply from 98.139.183.24: bytes=32 time=91ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 91ms, Average = 89ms
Server:  ns3.cgocable.net
Address:  24.226.1.93

Name:    bleepingcomputer.com
Address:  208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 24 8c 20 d0 b2 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      24.57.208.1     24.57.220.34     20
      24.57.208.0    255.255.240.0         On-link      24.57.220.34    276
     24.57.220.34  255.255.255.255         On-link      24.57.220.34    276
    24.57.223.255  255.255.255.255         On-link      24.57.220.34    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      24.57.220.34    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      24.57.220.34    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12   1125 ::/0                     2002:c058:6301::c058:6301
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:4137:9e76:2416:2d13:e7c6:23dd/128
                                    On-link
 12   1025 2002::/16                On-link
 12    281 2002:1839:dc22::1839:dc22/128
                                    On-link
 13    306 fe80::/64                On-link
 13    306 fe80::2416:2d13:e7c6:23dd/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/08/2012 00:23:58 PM) (Source: Microsoft Security Client Setup) (User: K-PC)K-PC
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. Security Essentials is not currently monitoring and helping to protect your computer. Please restart your computer and try again. Error code:0x8004FF85.

Error: (10/08/2012 00:23:10 PM) (Source: MsiInstaller) (User: K-PC)K-PC
Description: Product: Microsoft Security Client -- Error 1714. The older version of Microsoft Security Client cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (10/08/2012 00:20:41 PM) (Source: Microsoft Security Client Setup) (User: K-PC)K-PC
Description: HRESULT:0x8007064C
Description:Cannot complete uninstall wizard. An error has prevented the Security Essentials Uninstall Wizard from continuing. Please restart your computer and try again. Error code:0x8007064C. The installation source for this product is not available. Verify that the source exists and that you can access it.

Error: (10/08/2012 00:17:26 PM) (Source: Microsoft Security Client Setup) (User: K-PC)K-PC
Description: HRESULT:0x8007064C
Description:Cannot complete uninstall wizard. An error has prevented the Security Essentials Uninstall Wizard from continuing. Please restart your computer and try again. Error code:0x8007064C. The installation source for this product is not available. Verify that the source exists and that you can access it.

Error: (10/08/2012 00:13:57 PM) (Source: Application Hang) (User: )
Description: The program Setup.exe version 4.1.522.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 22d8

Start Time: 01cda56f2f6c0aaf

Termination Time: 5

Application Path: f:\14e7829c88b1f1b8a67c34b4d6\amd64\Setup.exe

Report Id:

Error: (10/08/2012 00:12:19 PM) (Source: MsiInstaller) (User: K-PC)K-PC
Description: Product: Microsoft Security Client -- Error 1714. The older version of Microsoft Security Client cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (10/08/2012 00:12:03 PM) (Source: MsiInstaller) (User: K-PC)K-PC
Description: Product: Microsoft Security Client -- This software is already installed. Please uninstall it first.

Error: (10/08/2012 10:19:06 AM) (Source: Microsoft Security Client Setup) (User: NT AUTHORITY)NT AUTHORITY
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x8004FF85.

Error: (10/08/2012 10:19:04 AM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft Security Client -- All customizable parameters must be specified on install: AMPRODUCT, PRODUCTICON, PRODUCTLOCALIZEDNAME, REMEDIATIONEXE, SIGNATURECATEGORYID and PRODUCT_SKU

Error: (10/07/2012 10:31:07 AM) (Source: Microsoft Security Client Setup) (User: NT AUTHORITY)NT AUTHORITY
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x8004FF85.


System errors:
=============
Error: (10/08/2012 00:23:35 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends the following service: NisDrv. This service might not be installed.

Error: (10/08/2012 00:23:35 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends the following service: NisDrv. This service might not be installed.

Error: (10/08/2012 00:23:35 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends the following service: NisDrv. This service might not be installed.

Error: (10/08/2012 00:23:33 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.0%%886%%8360x80070006The handle is invalid. 9

Error: (10/08/2012 00:23:31 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.0%%886%%8370x80070006The handle is invalid. 9

Error: (10/08/2012 00:23:31 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.0%%835%%8370x80070006The handle is invalid. 5

Error: (10/08/2012 00:23:31 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.0%%834%%8370x80070006The handle is invalid. 3

Error: (10/08/2012 00:12:25 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.02%%8250x80004004Operation aborted 1.137.802.0;1.137.802.01.1.8800.0

Error: (10/08/2012 00:12:25 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.1.0522.01%%8240x80004004Operation aborted 1.137.1320.0;1.137.1320.01.1.8800.0

Error: (10/08/2012 11:58:50 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk8\DR8.


Microsoft Office Sessions:
=========================
Error: (10/08/2012 00:23:58 PM) (Source: Microsoft Security Client Setup)(User: K-PC)K-PC
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. Security Essentials is not currently monitoring and helping to protect your computer. Please restart your computer and try again. Error code:0x8004FF85.

Error: (10/08/2012 00:23:10 PM) (Source: MsiInstaller)(User: K-PC)K-PC
Description: Product: Microsoft Security Client -- Error 1714. The older version of Microsoft Security Client cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/08/2012 00:20:41 PM) (Source: Microsoft Security Client Setup)(User: K-PC)K-PC
Description: HRESULT:0x8007064C
Description:Cannot complete uninstall wizard. An error has prevented the Security Essentials Uninstall Wizard from continuing. Please restart your computer and try again. Error code:0x8007064C. The installation source for this product is not available. Verify that the source exists and that you can access it.

Error: (10/08/2012 00:17:26 PM) (Source: Microsoft Security Client Setup)(User: K-PC)K-PC
Description: HRESULT:0x8007064C
Description:Cannot complete uninstall wizard. An error has prevented the Security Essentials Uninstall Wizard from continuing. Please restart your computer and try again. Error code:0x8007064C. The installation source for this product is not available. Verify that the source exists and that you can access it.

Error: (10/08/2012 00:13:57 PM) (Source: Application Hang)(User: )
Description: Setup.exe4.1.522.022d801cda56f2f6c0aaf5f:\14e7829c88b1f1b8a67c34b4d6\amd64\Setup.exe

Error: (10/08/2012 00:12:19 PM) (Source: MsiInstaller)(User: K-PC)K-PC
Description: Product: Microsoft Security Client -- Error 1714. The older version of Microsoft Security Client cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/08/2012 00:12:03 PM) (Source: MsiInstaller)(User: K-PC)K-PC
Description: Product: Microsoft Security Client -- This software is already installed. Please uninstall it first.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/08/2012 10:19:06 AM) (Source: Microsoft Security Client Setup)(User: NT AUTHORITY)NT AUTHORITY
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x8004FF85.

Error: (10/08/2012 10:19:04 AM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft Security Client -- All customizable parameters must be specified on install: AMPRODUCT, PRODUCTICON, PRODUCTLOCALIZEDNAME, REMEDIATIONEXE, SIGNATURECATEGORYID and PRODUCT_SKU(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/07/2012 10:31:07 AM) (Source: Microsoft Security Client Setup)(User: NT AUTHORITY)NT AUTHORITY
Description: HRESULT:0x8004FF85
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x8004FF85.


=========================== Installed Programs ============================

7-Zip 9.29 (x64 edition) (Version: 9.29.00.0)
Add or Remove Adobe Creative Suite 3 Master Collection (Version: 1.0)
Adobe After Effects CS3 Presets (Version: 8)
Adobe AIR (Version: 2.7.1.19610)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe BridgeTalk Plugin CS3 (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0.1)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Download Manager (Version: 1.6.2.97)
Adobe Dreamweaver CS3 (Version: 9)
Adobe ExtendScript Toolkit 2 (Version: 2.0.2)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Flash Player 10 ActiveX 64-bit (Version: 10.3.162.28)
Adobe Flash Player 10 Plugin 64-bit (Version: 10.3.162.28)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.278)
Adobe Flash Player 11 Plugin (Version: 11.4.402.265)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe InDesign CS3 Icon Handler (Version: 5.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe MotionPicture Color Files (Version: 1.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Setup (Version: 1.0)
Adobe SING CS3 (Version: 0.1)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe Video Profiles (Version: 1.0)
Adobe WAS CS3 (Version: 1.0)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP DVA Panels CS3 (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AHV content for Acrobat and Flash (Version: 1)
Aion
AMD Accelerated Video Transcoding (Version: 12.5.100.20704)
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.0704.122.388)
AMD Media Foundation Decoders (Version: 1.0.70704.0230)
AMD VISION Engine Control Center (Version: 2012.0704.122.388)
Angry Birds (Version: 2.1.0)
Any to Icon (Version: )
Apple Application Support (Version: 2.1.7)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.2.6
Battlefield Play4Free
Bejeweled 2 Deluxe
BioShock 2
Call Graph
CameraHelperMsi (Version: 13.30.1395.0)
CamStudio
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0704.122.388)
Catalyst Control Center InstallProxy (Version: 2012.0704.122.388)
Catalyst Control Center Localization All (Version: 2012.0704.122.388)
ccc-utility64 (Version: 2012.0704.122.388)
CCC Help Chinese Standard (Version: 2012.0704.0121.388)
CCC Help Chinese Traditional (Version: 2012.0704.0121.388)
CCC Help Czech (Version: 2012.0704.0121.388)
CCC Help Danish (Version: 2012.0704.0121.388)
CCC Help Dutch (Version: 2012.0704.0121.388)
CCC Help English (Version: 2012.0704.0121.388)
CCC Help Finnish (Version: 2012.0704.0121.388)
CCC Help French (Version: 2012.0704.0121.388)
CCC Help German (Version: 2012.0704.0121.388)
CCC Help Greek (Version: 2012.0704.0121.388)
CCC Help Hungarian (Version: 2012.0704.0121.388)
CCC Help Italian (Version: 2012.0704.0121.388)
CCC Help Japanese (Version: 2012.0704.0121.388)
CCC Help Korean (Version: 2012.0704.0121.388)
CCC Help Norwegian (Version: 2012.0704.0121.388)
CCC Help Polish (Version: 2012.0704.0121.388)
CCC Help Portuguese (Version: 2012.0704.0121.388)
CCC Help Russian (Version: 2012.0704.0121.388)
CCC Help Spanish (Version: 2012.0704.0121.388)
CCC Help Swedish (Version: 2012.0704.0121.388)
CCC Help Thai (Version: 2012.0704.0121.388)
CCC Help Turkish (Version: 2012.0704.0121.388)
CCScore (Version: 8.02.0000.0001)
CDDRV_Installer (Version: 4.60)
Centra Client
Cisco WebEx Meetings
CoffeeCup HTML Editor
ConvertHelper 2.2
Core Temp version 0.99.7 (Version: 0.99.7)
Coupon Printer for Windows (Version: 5.0.0.1)
CPUID CPU-Z 1.61.2
Crazy Birds (Version: 1.0)
Curse Client (Version: 5.1.1.502)
D3DX10 (Version: 15.4.2368.0902)
Defraggler (Version: 2.09)
Diablo III (Version: 1.0.4.11327)
Digital Clock Screen Saver (Version: v1.01)
DirectX 9 Runtime (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.5)
Dream Clock Screensaver 1.0
Dungeons & Dragons Online ®:  Eberron Unlimited ™ v01.14.00.802 (Version: 01.14.00.8025)
EasyBCD 2.0 (Version: 2.0)
erLT (Version: 1.20.0137)
erLT (Version: 1.20.138.34)
ESET Online Scanner v3
ESSBrwr (Version: 8.02.0000.0001)
ESSCDBK (Version: 8.03.0000.0001)
ESScore (Version: 8.03.0000.0001)
ESSgui (Version: 8.03.0000.0001)
ESSini (Version: 8.02.0000.0001)
ESSPCD (Version: 8.02.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
EZ Screen Recorder SE
F.E.A.R.
F.lux
fflink (Version: 6.02.1001.0001)
FileZilla Client 3.5.1 (Version: 3.5.1)
Firebird SQL Server - MAGIX Edition (Version: 2.1.27.0)
Fraps (remove only)
Free Text Pad (Version: 1.00.0000)
Free YouTube Downloader 3.5.128
GameTracker Lite
Google Chrome (Version: 22.0.1229.79)
Google Update Helper (Version: 1.3.21.123)
Guild Wars 2
HandBrake 0.9.6 (Version: 0.9.6)
HiJackThis (Version: 1.0.0)
HLSW v1.3.3.7b
Iconix® eMail ID (Version: 1.0)
Image Resizer Powertoy Clone for Windows (64 bit) (Version: 2.1)
ImgBurn (Version: 2.5.5.0)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.0.7.1)
Java(TM) 6 Update 31 (Version: 6.0.310)
Java(TM) 7 Update 5 (64-bit) (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
kgchday (Version: 5.03.0000.0002)
KhalInstallWrapper (Version: 2.00.0000)
Kodak EasyShare software
KODAK Share Button App (Version: 3.01.0000.0000)
Left 4 Dead 2
Left 4 Dead 2 Add-on Support
Lexmark 1200 Series
Lexmark Toolbar (Version: 4.0.53.0)
LightScribe System Software (Version: 1.18.23.1)
LightScribe Template Designs - 9 to 5 Pack 1 (Version: 1.15.0.0)
LightScribe Template Designs - Kickin It Pack 1 (Version: 1.17.0.0)
LightScribe Template Designs - Life Events Pack 1 (Version: 1.17.146.0)
LightScribe Template Designs - Memories (Version: 1.18.18.0)
LightScribe Template Designs - Music Pack 1 (Version: 1.15.0.0)
LightScribe Template Designs - Tribal Pack 1 (Version: 1.15.0.0)
LightScribe Template Labeler (Version: 1.18.15.1)
Logitech GamePanel Software 3.03.133 (Version: 3.03.133)
Logitech SetPoint 6.32 (Version: 6.32.20)
Logitech Vid HD (Version: 7.2 (7240))
Logitech Webcam Software (Version: 2.31)
LWS Facebook (Version: 13.30.1346.0)
LWS Gallery (Version: 13.30.1379.0)
LWS Help_main (Version: 13.30.1396.0)
LWS Launcher (Version: 13.30.1379.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.30.1395.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.10.1216.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.30.1379.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.30.1346.0)
M86Security Secure Browsing
magicJack (Version: 2.0.6073.4252)
MAGIX Photo Manager 9 (Version: 7.0.3.119)
MAGIX Screenshare (Version: 4.3.6.1987)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
McAfee SiteAdvisor (Version: 3.5.229)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft IntelliPoint 8.1 (Version: 8.15.406.0)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (Version: 2.0.1578.0)
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (Version: 2.0.1578.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Moyea FLV Player version: 2.0.2.96
Mozilla Firefox 10.0.7 (x86 en-US) (Version: 10.0.7)
MSI Afterburner 2.0.0 (Version: 2.0.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Mumble 1.2.3 (Version: 1.2.3)
Natural Selection 2
Natural Selection 3.2
NCsoft Launcher (Version: 1.5.19002)
Nero 7 Essentials (Version: 7.02.9769)
netbrdg (Version: 7.01.0000.0001)
Next Generation Visualisations (Version: 1.0.0)
NirSoft BlueScreenView
Norton Safe Web Lite (Version: 1.2.0.6)
Notepad++ (Version: 5.7)
NVIDIA PhysX (Version: 9.10.0513)
OfotoXMI (Version: 8.03.0000.0001)
OpenAL
OpenOffice.org 3.3 (Version: 3.3.9567)
Opera 11.62 (Version: 11.62.1347)
Paint Shop Pro 5.0 Evaluation
Pando Media Booster (Version: 2.3.5.4)
PC Wizard 2012.2.1
PDF Settings (Version: 1.0)
Poker Night at the Inventory
Portal 2
PunkBuster Services (Version: 0.990)
Python 2.7.1 (64-bit) (Version: 2.7.1150)
Python 2.7.3 (64-bit) (Version: 2.7.3150)
QuickTime (Version: 7.72.80.56)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.4)
Realtek High Definition Audio Driver (Version: 6.0.1.5859)
RealUpgrade 1.1 (Version: 1.1.0)
RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition (Version: v2.24 MSI Master Overclocking Arena 2009 edition)
RocketDock 1.3.5
Roxio CinePlayer (Version: 5.6)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio PhotoShow (Version: 6.0)
Roxio Video Lab HD (Version: 1.3.553)
Roxio Video Lab HD (Version: 13.5)
Roxio Video Lab HD (Version: 6.5.0)
Safari (Version: 5.34.57.2)
Sandboxie 3.54 (64-bit)
SeaMonkey (2.11) (Version: 2.11 (en-US))
SecondLifeViewer (remove only)
Secunia PSI (2.0.0.2001)
Security Task Manager 1.8d (Version: 1.8d)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
Skype™ 5.10 (Version: 5.10.116)
SmartSound Common Data (Version: 1.1.0)
SmartSound Quicktracks 5 (Version: 5.1.7)
Source SDK Base 2007
Speccy (Version: 1.07)
staticcr (Version: 8.02.0000.0001)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 4.43.1000)
SyncToy 2.1 (x64) (Version: 2.1.0)
TeamViewer 7 (Version: 7.0.14563)
Terraria
ThermaData Logger (Version: 3.4.7)
ThermaData Logger Cradle (Driver Removal)
ThermaData Logger USB Lead (Driver Removal)
TomTom HOME 2.8.2.2264 (Version: 2.8.2.2264)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TweetDeck (Version: 0.35.1)
UltraVNC 1.0.9.1 (Version: 1.0.9.1)
UNO(R) - Undercover(TM)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VD64Inst (Version: 1.00.0000)
Ventrilo Client for Windows x64 (Version: 3.0.5.0)
Video Lab HD (Version: 13.5.535)
VirusTotal Uploader 2.0
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 2.0.1 (Version: 2.0.1)
VPRINTOL (Version: 8.02.0000.0001)
WinDirStat 1.1.2
Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0) (Version: 01/29/2010 1.4.1.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinPcap 4.0.2 (Version: 4.0.0.1040)
WinRAR 4.10 beta 4 (64-bit) (Version: 4.10.4)
WIRELESS (Version: 8.02.0000.0001)
World of Warcraft (Version: 5.0.4.16016)
World of Warcraft Beta (Version: 5.0.5.16030)
WOT for Internet Explorer (Version: 10.12.20.0)
XChat 2 (remove only)
Xfire (remove only)
Yahoo! Messenger
Zombie Bowl-O-Rama Demo

========================= Memory info: ===================================

Percentage of memory in use: 71%
Total physical RAM: 4095.3 MB
Available physical RAM: 1147.7 MB
Total Pagefile: 8188.8 MB
Available Pagefile: 2541.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.2 MB

========================= Partitions: =====================================

2 Drive c: (MAIN 300Gb) (Fixed) (Total:298.09 GB) (Free:29.4 GB) NTFS
3 Drive d: (1 Red) (CDROM) (Total:4.33 GB) (Free:0 GB) UDF
4 Drive e: (200GB) (Fixed) (Total:186.31 GB) (Free:70.09 GB) NTFS
5 Drive f: (My Book) (Fixed) (Total:596.02 GB) (Free:172.82 GB) FAT32

========================= Users: ========================================

User accounts for \\K-PC

Administrator            Ang                      ASPNET                   
Avery                    Guest                    kabo0m                   
Susan - Vision Plus      

========================= Restore Points ==================================

05-10-2012 10:00:11 Windows Update
06-10-2012 10:00:26 Windows Update
07-10-2012 10:00:24 Windows Update
07-10-2012 14:26:40 Windows Update
07-10-2012 14:30:49 Windows Update
08-10-2012 14:17:16 Windows Update
08-10-2012 16:15:53 Installed Microsoft Fix it 50123

**** End of log ****

Farbar service scanner scan results:

Farbar Service Scanner Version: 07-10-2012
Ran by Ang (administrator) on 08-10-2012 at 12:29:54
Running from "F:\Backup_Drive\Documents and Settings\K\My Documents\My Downloads\BleepingComputers.com programs"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy: 
==================


System Restore:
============

System Restore Disabled Policy: 
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy: 
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Edited by kabo0m the spam, 08 October 2012 - 12:16 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#7 narenxp

narenxp

  • BC Advisor
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  • Gender:Male
  • Location:India
  • Local time:02:24 PM

Posted 08 October 2012 - 11:40 AM

Run this fixit to uninstall microsoft security essentials

http://go.microsoft.com/?linkid=9748340

Reinstall MSSE and try to update

Let me know how it goes

#8 Kabo0m

Kabo0m
  • Topic Starter

  • Members
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  • Local time:03:24 PM

Posted 08 October 2012 - 12:31 PM

Run this fixit to uninstall microsoft security essentials

http://go.microsoft.com/?linkid=9748340

Reinstall MSSE and try to update

Let me know how it goes


Now The programs is not in my programs list but I can't install it neither ..

I get this error when I try (same as when I tried to update it when it was there)

[attachment=131021:MS_Security_Essentials_wont_install_Oct8th2012.jpg]

What now?

I even looked and the file IS there. I tried 3 times ... each time it comes up with that error..

Edited by kabo0m the spam, 08 October 2012 - 12:31 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#9 narenxp

narenxp

  • BC Advisor
  • 16,371 posts
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  • Gender:Male
  • Location:India
  • Local time:02:24 PM

Posted 08 October 2012 - 12:36 PM

Download

System look

launch it and copy this script in the search BOX

:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products /s

Click on LOOK,post the generated log

#10 Kabo0m

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Posted 08 October 2012 - 12:51 PM

Said it was too long to copy paste into a post so I tried to attach it as a txt file. Then it said "Error This file was too big to upload"...

So now I have put it on here: http://pastebin.com/zT2quGvJ (Warning: This file will disappear automatically in exactly ONE Hour)

Edited by kabo0m the spam, 08 October 2012 - 12:52 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#11 narenxp

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Posted 08 October 2012 - 01:05 PM

Press Windows+R key and type

regedit and click ok

Go to this location

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\62B640D98797DC74196ECAC3D1BF3C0D

Right click on it-EXPORT the key to desktop and save as backup

Right click on the key and DELETE

Restart the PC and try to install now

#12 Kabo0m

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Posted 08 October 2012 - 01:06 PM

Interesting enough it seems I am not the only one with these problems in the exact same time frame:

R_Dude posted "Windows update Error Code 8004FF85"

w4virgo posted "I receive error code 8004ff85 while updating"


After running http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter it seems the Windows Update works now. Just need the Anti-Virus to work.

But getting this now:

Posted Image

Press Windows+R key and type

regedit and click ok

Go to this location

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\62B640D98797DC74196ECAC3D1BF3C0D

Right click on it-EXPORT the key to desktop and save as backup

Right click on the key and DELETE

Restart the PC and try to install now



Okay doing that now

Edited by kabo0m the spam, 08 October 2012 - 09:53 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#13 Kabo0m

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Posted 08 October 2012 - 06:09 PM

Nope .. didn't work. This is what happens...

I try to install Microsoft Security Essentials and it goes through the install and then bloop .. brings up the "Cannot complete the Security Essentials installation"

and then at the very bottom is says" Get help on this issue (which I have read it all on that link and tried all those steps and none helped so far) Error code:0x80070645

Posted Image

Edited by kabo0m the spam, 08 October 2012 - 06:12 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


#14 narenxp

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Posted 08 October 2012 - 06:51 PM

Run this fixit

http://go.microsoft.com/?linkid=9775235

Restart the PC and reinstall security essentials.Let me know if that works.

#15 Kabo0m

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Posted 08 October 2012 - 09:31 PM

Run this fixit

http://go.microsoft.com/?linkid=9775235

Restart the PC and reinstall security essentials.Let me know if that works.



Same result

With getting nowhere and over a day passed I am trying from scratch what I found here until I get a reply from you as I had taken a break from the computer and took awhile to reply and you are probably not online right now. What do you think of these steps? I have done some of them but this time doing them in a row to make sure I have missed nothing.. because I am out of ideas..

http://support.microsoft.com/kb/968002#method1

Nope those steps didn't fix anything neither..


Looking at my files and logs to try to find more information so that you will have more to go on since you are not here in person.

[EppSetupResult]
HRESULT=0x80070645
Description=Cannot complete the Security Essentials installation. An error has prevented the Security Essentials setup wizard from completing successfully. Please restart your computer and try again. Error code:0x80070645. This action is only valid for products that are currently installed.


and the EppSetup log .. which is too long to attach or quote so I will just give you a link where I pasted it:

MSE EppSetup.log from Oct 1st to Oct 8th 2012 (how long I have been trying to get this to work)

Edited by kabo0m the spam, 08 October 2012 - 10:03 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1





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