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Internet Connectivity

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#1 Jetb


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Posted 08 October 2012 - 09:57 AM

Though working perfectly fine before, the computer fails to recognize either the internet whether wireless or wired. The light will not light that indicates the computer is searching for wireless internet. Everything indicates that the internet is on and the router is working properly. Any help is most appreciated. Thank you.

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#2 Artrooks


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  • Local time:11:54 AM

Posted 08 October 2012 - 12:49 PM

Power Cycle Your Modem and Router:

Essentially, you are turning the modem and router (if you use one) off and then restarting them to regain internet connection.
  • Shut down all computers connected to the modem and router.
  • Because modems/routers general don't have power switches, unplug the A/C power cable for modem and router (if you use one); usually inserted on the back of the device.
  • Wait 60 seconds (this allows the short term memory to "clear"), then replug the A/C cord into the modem, first.
  • Wait another 60 seconds or until the front panel connection lights show a steady connection.
  • Plug in the router's power cord and wait for the router to connect to the modem.
  • Start the computer(s) and allow to completely boot up.



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