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Blue screen when install File Server Rescoure Manager


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#1 LamKhanh

LamKhanh

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  • Local time:05:24 PM

Posted 08 October 2012 - 02:24 AM

Hi all,

I've a problem, when I install Roles is "File Server Rescoure Manager" on Windows Server 2008 Standard I receive blue screen. Can anyone help ?
After I checked file dmp

___________________________________________________________________________________________________________________________

Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\KhanhLN.PC\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0224f000 PsLoadedModuleList = 0xfffff800`02493670
Debug session time: Mon Oct 8 13:54:31.060 2012 (UTC + 7:00)
System Uptime: 0 days 0:12:13.171
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols

Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff980ec0bdfe3, 0, fffff880065801ed, 5}

Probably caused by : quota.sys ( quota!QuotaReadMetadata+c1 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff980ec0bdfe3, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880065801ed, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


READ_ADDRESS: fffff980ec0bdfe3

FAULTING_IP:
quota!QuotaReadMetadata+c1
fffff880`065801ed 395f04 cmp dword ptr [rdi+4],ebx

MM_INTERNAL_CODE: 5

IMAGE_NAME: quota.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc27b

MODULE_NAME: quota

FAULTING_MODULE: fffff88006565000 quota

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: System

CURRENT_IRQL: 0

TRAP_FRAME: fffff880021adda0 -- (.trap 0xfffff880021adda0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000dfdfdfdf rbx=0000000000000000 rcx=00000000c000003f
rdx=fffff9800c300000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880065801ed rsp=fffff880021adf30 rbp=0000000000000000
r8=000000000000000f r9=fffff880021adf30 r10=0000000000000000
r11=00000000dfdfdfdf r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
quota!QuotaReadMetadata+0xc1:
fffff880`065801ed 395f04 cmp dword ptr [rdi+4],ebx ds:8790:0004=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002274f0f to fffff800022ce1c0

STACK_TEXT:
fffff880`021adc38 fffff800`02274f0f : 00000000`00000050 fffff980`ec0bdfe3 00000000`00000000 fffff880`021adda0 : nt!KeBugCheckEx
fffff880`021adc40 fffff800`022cc2ee : 00000000`00000000 fffff980`ec0bdfe3 fffff980`0c2fe000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43d51
fffff880`021adda0 fffff880`065801ed : 00000000`00040000 fffffa80`0a968790 00000000`00000000 00000000`0000000e : nt!KiPageFault+0x16e
fffff880`021adf30 fffff880`0657effb : fffffa80`0b7fc1f0 00000000`dfdfdfdf ffffffff`ffffffff fffff980`ec0bdfdf : quota!QuotaReadMetadata+0xc1
fffff880`021ae030 fffff880`0656e7ec : 00000000`00000000 fffffa80`0b0bb740 fffffa80`0b7fc1f0 ffffffff`8000329c : quota!QuotaOpenMetadata+0x3c3
fffff880`021ae1e0 fffff880`01349116 : fffffa80`0b6aa010 fffffa80`0b0bb740 00000000`00000001 fffffa80`16008108 : quota!QuotaInstanceSetup+0x3fc
fffff880`021ae270 fffff880`0134811b : 00000000`00000000 fffffa80`16008010 00000000`00000000 fffffa80`0b6aa010 : fltmgr!FltpDoInstanceSetupNotification+0x86
fffff880`021ae2d0 fffff880`01348ed1 : fffff8a0`070977d0 ffffffff`800035d0 fffff8a0`00000001 00000000`000007ff : fltmgr!FltpInitInstance+0x27b
fffff880`021ae340 fffff880`01349dab : fffff8a0`052cfa70 fffffa80`181b3000 00000000`00000050 00000000`0000001a : fltmgr!FltpCreateInstanceFromName+0x1d1
fffff880`021ae410 fffff880`01358cbf : fffffa80`16008020 00000000`00000000 fffffa80`16008020 00000000`0000001a : fltmgr!FltpEnumerateRegistryInstances+0x15b
fffff880`021ae4b0 fffff880`013590e2 : fffffa80`0ac06010 00000000`00000000 fffffa80`0b789060 fffffa80`181b3000 : fltmgr!FltpDoVolumeNotificationForNewFilter+0xcf
fffff880`021ae510 fffff880`0658ac1e : fffffa80`0b0bb740 00000000`00000000 fffff880`64734d46 00000000`00000000 : fltmgr!FltStartFiltering+0x32
fffff880`021ae540 fffff800`026b2327 : fffffa80`0b789060 fffffa80`0b789060 00000000`00000006 fffff8a0`092f9dc0 : quota!DriverEntry+0xc16
fffff880`021ae9a0 fffff800`026b2725 : fffff880`061f4bc0 00000000`00000000 00000000`00000001 00000000`00000001 : nt!IopLoadDriver+0xa07
fffff880`021aec70 fffff800`022d7841 : fffff800`00000000 ffffffff`80003598 fffff800`026b26d0 00000000`00000000 : nt!IopLoadUnloadDriver+0x55
fffff880`021aecb0 fffff800`02564e6a : 00000000`00000000 fffffa80`0a947660 00000000`00000080 fffffa80`0a8f1890 : nt!ExpWorkerThread+0x111
fffff880`021aed40 fffff800`022beec6 : fffff880`020a4180 fffffa80`0a947660 fffff880`020af0c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`021aed80 00000000`00000000 : fffff880`021af000 fffff880`021a9000 fffff880`021ad1d0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
quota!QuotaReadMetadata+c1
fffff880`065801ed 395f04 cmp dword ptr [rdi+4],ebx

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: quota!QuotaReadMetadata+c1

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x50_quota!QuotaReadMetadata+c1

BUCKET_ID: X64_0x50_quota!QuotaReadMetadata+c1

Followup: MachineOwner
---------

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