Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Repeated Blue Screen Error


  • Please log in to reply
6 replies to this topic

#1 SkylighterX

SkylighterX

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:16 AM

Posted 06 October 2012 - 05:50 AM

Hi,

About every 2 days while my computer is on sleep mode, I open it and it's on the Windows Startup screen.

Once enter into windows after logging in, it says my computer sufferred a Blue Screen error. The message is always the same.

I've posed it below. Any help would be appreciated!

Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 85FBDD48
BCP4: 83735B24
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100612-21294-01.dmp
C:\Users\Ashfan\AppData\Local\Temp\WER-11154523-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

BC AdBot (Login to Remove)

 


#2 caperjac

caperjac

  • Members
  • 1,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NS. CAN
  • Local time:01:16 AM

Posted 06 October 2012 - 06:53 PM

hi, give this a try ,and post the log back here for some expert to view .

Hi

If you follow these directions you should end up with a few BSOD events recorded and a place for us to start looking -

Please download BlueScreenView http://www.nirsoft.net/utils/blue_screen_view.html (in zip file)•Extract (right-click > Extract all) the contents of bluescreenview.zip.

•Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)

•When scanning is done (usually complete by the time the interface appears), go ...

•Edit > Select All

•File > Save Selected Items, and save the report to your Desktop as BSOD.txt.

•Close the BlueScreenView window... ... ...

•Open BSOD.txt using Notepad and go ... .... ..

•Edit > Select All

•Edit > Copy, and then paste the entire contents of the text file into your next reply.

Edited by caperjac, 06 October 2012 - 06:53 PM.

My answers are my opinion only,usually


#3 SkylighterX

SkylighterX
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:16 AM

Posted 10 October 2012 - 03:43 PM

Hi,

It's me, the original poster of the thread. Here is the BSOD.txt file as requested.

==================================================
Dump File : 100612-21294-01.dmp
Crash Time : 06/10/2012 8:36:16 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x85fbdd48
Parameter 4 : 0x83735b24
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+77766
Stack Address 1 : ntkrnlpa.exe+7d4a7
Stack Address 2 : ntkrnlpa.exe+79484
Stack Address 3 : ntkrnlpa.exe+1bf729
Computer Name :
Full Path : C:\windows\Minidump\100612-21294-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 251,720
==================================================

==================================================
Dump File : 100212-22027-01.dmp
Crash Time : 02/10/2012 11:06:44 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x85fcfa70
Parameter 4 : 0x8376bb24
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+77766
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+77766
Stack Address 1 : ntkrnlpa.exe+7d4a7
Stack Address 2 : ntkrnlpa.exe+79484
Stack Address 3 : ntkrnlpa.exe+1bf729
Computer Name :
Full Path : C:\windows\Minidump\100212-22027-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 264,760
==================================================

==================================================
Dump File : 093012-29998-01.dmp
Crash Time : 30/09/2012 5:29:19 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x85fab9a8
Parameter 4 : 0x83743b24
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+77766
Stack Address 1 : ntkrnlpa.exe+7d4a7
Stack Address 2 : ntkrnlpa.exe+79484
Stack Address 3 : ntkrnlpa.exe+1bf729
Computer Name :
Full Path : C:\windows\Minidump\093012-29998-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 251,728
==================================================

==================================================
Dump File : 091212-21262-01.dmp
Crash Time : 12/09/2012 10:30:52 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8365569d
Parameter 3 : 0x8e38ba78
Parameter 4 : 0x8e38b650
Caused By Driver : Wdf01000.sys
Caused By Address : Wdf01000.sys+36cfd
File Description : Kernel Mode Driver Framework Runtime
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 1.9.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+3769d
Stack Address 1 : Wdf01000.sys+36dd2
Stack Address 2 : Wdf01000.sys+18ed1
Stack Address 3 : SynTP.sys+8ae3
Computer Name :
Full Path : C:\windows\Minidump\091212-21262-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 150,680
==================================================

==================================================
Dump File : 030512-25646-01.dmp
Crash Time : 05/03/2012 6:46:48 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000068
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xa04ee176
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+fe18
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : WNMFLT.SYS+2176
Stack Address 2 : WNMFLT.SYS+6ad
Stack Address 3 : neti1644.sys+5c37
Computer Name :
Full Path : C:\windows\Minidump\030512-25646-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 150,824
==================================================

==================================================
Dump File : 120211-23540-01.dmp
Crash Time : 02/12/2011 11:57:45 PM
Bug Check String :
Bug Check Code : 0x70860002
Parameter 1 : 0x00000003
Parameter 2 : 0x00000002
Parameter 3 : 0x00000020
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+5de47
File Description : Intel Matrix Storage Manager driver - x86
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 9.5.4.1001
Processor : 32-bit
Crash Address : ntkrnlpa.exe+deeb4
Stack Address 1 : iaStor.sys+5de47
Stack Address 2 : iaStor.sys+5e1d9
Stack Address 3 : iaStor.sys+8ef0
Computer Name :
Full Path : C:\windows\Minidump\120211-23540-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 160,720
==================================================

#4 SkylighterX

SkylighterX
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:16 AM

Posted 14 October 2012 - 04:09 PM

any update on what to do from here?

#5 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:11:16 PM

Posted 14 October 2012 - 04:22 PM

http://www.computerhope.com/issues/ch001152.htm

Have you recently updated any drivers? If so, roll it or them back. If not, here are some things you can try:

1) Update drivers (if it's a laptop, obtain the drivers from the website of the laptop manufacturer - if it's a desktop, get them from the websites of the various hardware manufacturers)

2) Check for a bios update

3) Don't use "sleep" mode (I NEVER use sleep or hibernation - instead I set the hd & display to power down after a defined period of inactivity - NEVER had any issues)

#6 SkylighterX

SkylighterX
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:04:16 AM

Posted 21 October 2012 - 12:07 PM

The problem somehow vanished on its own... not sure why!

#7 Allan

Allan

  • BC Advisor
  • 8,644 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:11:16 PM

Posted 21 October 2012 - 02:14 PM

okay




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users