Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Police Virus


  • This topic is locked This topic is locked
2 replies to this topic

#1 c1990hris

c1990hris

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:35 PM

Posted 04 October 2012 - 06:36 PM

Hi,

I have been infected with the police virus on my backup laptop and cannot do anything with it. i have tried to do a sytem restore but it tells me that I can't because my system protection is turned off. I cannot find a way to turn it back on again! Please help!

Thanks

BC AdBot (Login to Remove)

 


#2 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:05:35 PM

Posted 06 October 2012 - 11:54 AM

Hello c1990hris and welcome to BleepingComputer forums.

What is your version of Windows ?
What is your antivirus program?
Does this sys have any other security applications?

IF the system is Windows 7 or Vista, then do this:

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt Posted Image
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Edited by Maurice Naggar, 06 October 2012 - 11:58 AM.

~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)

#3 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:05:35 PM

Posted 18 October 2012 - 08:20 AM

Closed due to lack of response.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users