Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

brand new laptop freezing troubles


  • Please log in to reply
1 reply to this topic

#1 sparkles327

sparkles327

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 04 October 2012 - 05:06 PM

Dear computer experts,

After you helped me diagnose the fatal issues on my last laptop, I purchased a brand new Asus 17" Laptop with 2.10 GHz Intel processor, 4 gigs of RAM, 64 bit Windows 7 Home Premium. I have installed McAfee security suite, Carbonite back-up, and recently added Office 2010.

The problem: it freezes at inexplicable moments. When I first received it in mid-August, it froze two times, but I attributed that to the enormous multi-day transfer of my carbonite backup. It behaved wonderfully, until yesterday. Two days in a row it has frozen while IE was up with a few standard websites (google, gmail), an office document or two, and outlook. I want to prevent/catch/repair any problem that may exist asap and hopefully fix it. McAfee scans come back clean.

I appreciate your help and ideas!

BC AdBot (Login to Remove)

 


#2 rotor123

rotor123

  • Moderator
  • 8,093 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:01:45 AM

Posted 04 October 2012 - 06:31 PM

I would be suspicious of a problem that needs warranty attention based on your statement

When I first received it in mid-August, it froze two times, but I attributed that to the enormous multi-day transfer of my carbonite backup


I would attribute that to it having problems right from the start.

I've run computers at 100% CPU for days at a time in the past doing batch video encodes. No Problems occurred.

Any computer should be able to run for days at a full load with no problems. Laptops can be a problem due to their compromised cooling systems. Compromised in cooling capacity to save weight, space and battery with a smaller fan. However running while doing a Carbonite restore does not come under that heading.

Power glitches should not affect a laptop either as they come with a built-in UPS, Their battery.

Good Luck
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users