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facebook challenges...


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#1 bengee2b

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Posted 30 September 2012 - 10:49 PM

i turned on my comptuer this evening with a note from microsoft saying i might have a virus, and i should update my virus software. I have malware, so ran it. when i went to use facebook, could not seem to get my password to take, felt perhaps i had the wrong password, tried to prove iwas who i was, but my email did not work, by phone did not work, etc. Is facebook haveing a problem? or is there anothe way i can change my passwrod and get back on facebook?

Just seemed odd......do not recall having problems turning off last night, but other sites i went to i had to re=register, etc.

any ideas you have would be gratefully appreciated!!!!!!!!!!!! many thanks, Ben

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#2 jhayz

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Posted 01 October 2012 - 12:41 AM

There is a possibility that your FB account may be hacked. What antivirus did your computer detect, removed and what is the complete message? Did you use other browsers to check your account is able to log-in?

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