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Computer wont resolve names


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#1 supawiz6991

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Posted 30 September 2012 - 10:17 PM

I have a windows xp pro computer(will call it air1) attached to a domain and for some reason when I try to ping a computer from air1 like this "ping apollo" it doesnt reslove the name but if i use the direct ip it works fine. The dns server is not to blame as any other computer works fine. Honestly im at a loss. I have never seen this before.

Edited by hamluis, 01 October 2012 - 06:20 AM.
Moved from XP to Networking - Hamluis.


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#2 589661

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Posted 30 September 2012 - 10:29 PM

Hello Supawiz6991,

Have you tried to ping the DNS server?

Have you gone into the adapter properties to check that it is auto obtaining IP and DNS addresses?

Scott M.

#3 supawiz6991

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Posted 30 September 2012 - 10:55 PM

I can ping the dns server by ip only. The computer has to have a static ip for what we are using it for. and yes all information is correct as it matches what we have in the other computers (except it has a different ip obviously).

#4 589661

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Posted 30 September 2012 - 11:01 PM

Hello Supawiz6991,

Can you try giving the computer a different DNS server address such as opendns of 208.67.222.222 and 208.67.220.220 and see what happens

Scott M.

#5 supawiz6991

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Posted 30 September 2012 - 11:15 PM

different dns, same issue. Its localized to that peticular computer because all of the other computers on the same network, with the same dns and dg settings work fine and can ping a computers name and resolve.

Edited by supawiz6991, 01 October 2012 - 08:33 AM.


#6 589661

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Posted 01 October 2012 - 11:34 AM

Hello Supawiz6991,

Any possibility you may have malware on your machine.

Scott M.

#7 supawiz6991

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Posted 01 October 2012 - 12:57 PM

I don't think so. Let me give you some more history (I probably should have included this to begin with). This computer worked fine up until a few days ago. 1 month prior to this issue occuring we had replaced out server (DNS, AD, Exchange, SBS 2003) and replaced it with a new server (DNS, AD, Exchange, SBS 2011). The computer worked fine after the switch but a few days ago that computer along with the rest of them at that location stopped responding to pings and rdp requests. I went to the location and removed and re-added them to the domain. This failed to fix this issue. I had to make a few regedits, replacing the old server for the new. This worked on all of the computers except this one we are talking about.

#8 The_Outkast

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Posted 01 October 2012 - 07:40 PM

Simple question, but it's worth asking. Is the DNS Client service started on the XP machine?

#9 supawiz6991

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Posted 01 October 2012 - 08:03 PM

I just checked and yes it is running.




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