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System Recovery and Security


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9 replies to this topic

#1 geologist

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Posted 30 September 2012 - 04:48 PM

Am about to carry out a system recovery on my hp desktop. When I do that, will the return to factory settings contain the trial security package that came with the machine and if not, how can safely access SAS, MBAM and AVAST for download(I have the paid for version of each). In a previous thread called 'Security Links', members provided links to each but that was many moons ago.

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#2 Broni

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Posted 30 September 2012 - 10:15 PM

When I do that, will the return to factory settings contain the trial security package that came with the machine

Yes.

As for links...

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Malwarebytes' Anti-Malware: https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
- SUPERAntiSpyware Free Edition: http://www.superantispyware.com/download.html

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#3 quietman7

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Posted 01 October 2012 - 07:41 AM

...how can safely access SAS, MBAM and AVAST for download(I have the paid for version of each).

If using the Pro version of MBAM, you will need to reactivate the program using the license key you were sent by email and setup any file exclusions that may be required in your Anti-Virus/Internet-Security/Firewall applications.
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#4 geologist

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Posted 01 October 2012 - 09:51 AM

When I do that, will the return to factory settings contain the trial security package that came with the machine

Yes.

As for links...

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Malwarebytes' Anti-Malware: https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
- SUPERAntiSpyware Free Edition: http://www.superantispyware.com/download.html

Thank you. Will print your links then key them in once the system is up and running.

#5 geologist

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Posted 01 October 2012 - 09:54 AM

...how can safely access SAS, MBAM and AVAST for download(I have the paid for version of each).

If using the Pro version of MBAM, you will need to reactivate the program using the license key you were sent by email and setup any file exclusions that may be required in your Anti-Virus/Internet-Security/Firewall applications.

The re-activation I can easily do but setting up file exclusions is a bit beyond me since I have never had experience of this before. However, will google it now to find out exactly what it means.

#6 quietman7

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Posted 01 October 2012 - 10:08 AM

This MBAM FAQ topic contains examples of setting file exclusions for some known AV products.
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#7 geologist

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Posted 01 October 2012 - 12:36 PM

This MBAM FAQ topic contains examples of setting file exclusions for some known AV products.


While I must thank you for your reply and the link, I have got to admit that even after having computers for 10 years or so, I wouldn't reconize a file or a folder if it stared me in the face :blush: . Consequently, the info found from the link is way above my ken. That said, I trust that others will find it of value and am sure that they will.

#8 quietman7

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Posted 01 October 2012 - 01:01 PM

Per the FAQ:

SOLUTION: Check your Anti-Virus/Internet-Security application to see if you can add exclusions for specific applications/files to ignore. You may need to contact their technical support or check their support website for instructions. You will need to set your Anti-Virus/Internet-Security to ignore/exclude the following files:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

Those three files found in MBAM's Program Files folder are typical files that can be added to the exclusion list as may be required in your Anti-Virus/Internet-Security/Firewall applications.

Also Section E of the FAQ.

Anti-virus Standard Protection
Prevent user rights policies from being altered
add mbam.exe to the exclusions
Common Standard Protection
Protect Mozilla & FireFox files and settings
add mbam.exe to the exclusions
Protect Internet Explorer settings
add mbam.exe to the exclusions
Prevent installation of Browser Helper Objects and Shell Extensions
add mbam.exe to the exclusions
Protect network settings
add mbam.exe to the exclusions
Common Maximum Protection
Prevent programs registering to autorun
add mbam.exe, mbamgui.exe to the exclusions
Prevent programs registering as a service
add mbam.exe, mbam-dor.exe, mbamgui.exe, mbamservice.exe, services.exe to the exclusions

Exclusions are not required in all circumstances....but may be needed if you experience problems.
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#9 geologist

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Posted 02 October 2012 - 12:47 PM

Haven't had problems before so will leave the matter for the time being. Have sent a message to mbam support and perhaps they might carry our what you suggest for me.Meanwhile thanks so much for the time and effort on your behalf to help me out.

#10 quietman7

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Posted 02 October 2012 - 01:10 PM

You're welcome.
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