- HP dv1000 Laptop
- 1 GB RAM
- 60 GB Hitachi HD
- No external devices are plugged into any port
- Windows XP Home Edition
- A formerly functioning computer last week failed to boot the morning after a successful shutdown, staying in the WinXP splash screen, with the progress bar animation active
Attempted Diagnostics / Solutions
- The following items all start but fail to complete loading their respective versions of Windows. In each case, the media have been successfully tested on another PC.
- Safe Mode - Fails to go into graphics mode, last message is for loading MUP.SYS
- Safe Mode with Command Prompt - Fails to go into graphics mode, last message is for loading MUP.SYS
- Safe Mode with Networking - Fails to go into graphics mode, last message is for loading MUP.SYS
- Enable Boot Logging - Post boot hang, no NTBOOTLOG.TXT file was present
- Windows XP Home CD - Dies in character mode screen with status "Starting Windows..."
- Windows XP Professional CD - Dies in character mode screen with status "Starting Windows..."
- Windows Vista Ultimate CD, 32-bit edition
- Windows 7 Ultimate CD, 32-bit edition
- Windows Ultimate Boot CD - Dies in WinXP splash screen
- Windows Defender Offline CD, 32-bit edition - Dies in splash screen (Win7 is its core, I believe), animation halts
- Windows Defender Offline USB Flash Drive, 32-bit edition - Dies in splash screen (Win7 is its core, I believe), animation halts
The following diagnostics programs were run on the laptop
- CHKDSK /F /R (via NTFS4Dos) - found and repaired 1 unused cluster marked as allocated
- SpinRite 6.0 - Completely scanned drive at level 4, not a single error
- MemTest86+ - Eight hours of running, no errors detected
- Windows Memory Diagnostic - Four hours of running, no errors detected
The following diagnostics were run on the laptop drive running as a secondary drive in a functioning Win7 Ultimate, 64-bit installation. Each tool was manually updated to the current version and/or definitions files as of 2012-09-28:
- Microsoft Security Essentials, full-scan
- MalwareBytes Anti-Malware full-scan
- Spybot Search-and-Destroy, full-scan
Additionally, while in the Win7 PC, the drive was completely defragmented using UltraDefrag v5
At this point I thought that maybe the PC could not go into graphics mode based upon the similar hang point across multiple versions of Windows. So, I created Live CD's for Puppy Linux and Ubuntu. Each boots and goes into graphics mode successfully, so that theory is shot.
Anybody have any suggestions as to what to try next?
Edited by hamluis, 30 September 2012 - 12:06 PM.
Moved from XP to Internal Hardware - Hamluis.