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file recovery virus


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7 replies to this topic

#1 jw244707

jw244707

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Posted 30 September 2012 - 02:17 AM

My computer is infected with the file recovery virus. I attempted to uninstall using this websites guide and did not work after 4 tries. Also my safe mode with networking will not connect to the internet. Please help I'm very annoyed.
VISTA

Edited by hamluis, 30 September 2012 - 06:07 AM.
Moved from AV, Firewall to Am I Infected - Hamluis.


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#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 30 September 2012 - 07:02 AM

Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.bleepingcomputer.com/farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.



Download Adware Cleaner run it as admin Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

Download Norman Malware Cleaner Run it Go to options then put a tick next to Enable rootkit cleaning. Hit the Full Scan>>>>>>>>Let it finish>>>>>>>>Go to the quarantine Tab>>>>>>> Tick the Select All>>>>>Then the Delete>>>>>>Quit
http://normanasa.vo.llnwd.net/o29/public/Norman_Malware_Cleaner.exe
A log will appear on your desktop post that here in your next reply.

#3 jw244707

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Posted 30 September 2012 - 08:06 AM

Farbar Service Scanner Version: 19-09-2012
Ran by Jessica (administrator) on 30-09-2012 at 05:58:57
Running from "C:\Users\Jessica\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll
[2008-01-20 19:24] - [2008-01-20 19:24] - 0204288 ____A (Microsoft Corporation) 43A988A9C10333476CB5FB667CBD629D

C:\Windows\system32\Drivers\afd.sys
[2011-06-28 17:15] - [2011-04-21 06:16] - 0273408 ____A (Microsoft Corporation) 48EB99503533C27AC6135648E5474457

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2010-08-19 22:05] - [2010-06-16 08:59] - 0898952 ____A (Microsoft Corporation) 782568AB6A43160A159B6215B70BCCE9

C:\Windows\system32\dnsrslvr.dll
[2011-06-28 17:16] - [2011-03-02 07:49] - 0086528 ____A (Microsoft Corporation) 4805D9A6D281C7A7DEFD9094DEC6AF7D

C:\Windows\system32\mpssvc.dll
[2008-01-20 19:24] - [2008-01-20 19:24] - 0393216 ____A (Microsoft Corporation) D1639BA315B0D79DEC49A4B0E1FB929B

C:\Windows\system32\bfe.dll
[2008-01-20 19:23] - [2008-01-20 19:23] - 0328704 ____A (Microsoft Corporation) 8582E233C346AEFE759833E8A30DD697

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe
[2008-01-20 19:23] - [2008-01-20 19:23] - 1054720 ____A (Microsoft Corporation) D5FB73D19C46ADE183F968E13F186B23

C:\Windows\system32\wscsvc.dll
[2008-01-20 19:23] - [2008-01-20 19:23] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C

C:\Windows\system32\wbem\WMIsvc.dll
[2008-01-20 19:24] - [2008-01-20 19:24] - 0161792 ____A (Microsoft Corporation) 00B79A7C984678F24CF052E5BEB3A2F5

C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll
[2008-01-20 19:25] - [2008-01-20 19:25] - 0758272 ____A (Microsoft Corporation) 02ED7B4DBC2A3232A389106DA7515C3D

C:\Windows\system32\es.dll
[2008-08-12 19:14] - [2008-04-17 22:48] - 0269312 ____A (Microsoft Corporation) 3CB3343D720168B575133A0A20DC2465

C:\Windows\system32\cryptsvc.dll
[2008-01-20 19:24] - [2008-01-20 19:24] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678

C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll
[2009-04-14 19:08] - [2009-03-02 21:39] - 0551424 ____A (Microsoft Corporation) 301AE00E12408650BADDC04DBC832830



**** End of log ****


Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® Wireless WiFi Link 4965AGN = Wireless Network Connection (Connected)
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jessica-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : atlanticbb.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : atlanticbb.net
Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-6E-E2-A3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c51d:b4aa:7d17:ee9f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 30, 2012 12:26:11 AM
Lease Expires . . . . . . . . . . : Monday, October 01, 2012 12:30:02 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.180.42.68
208.180.42.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-1A-80-A4-44-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B54D6518-7558-45D6-B881-F146788013F2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 208.180.42.68

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Address: 2001:4860:4002:802::1008



Pinging google.com [74.125.227.73] with 32 bytes of data:

Reply from 74.125.227.73: bytes=32 time=80ms TTL=47

Reply from 74.125.227.73: bytes=32 time=80ms TTL=47



Ping statistics for 74.125.227.73:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 80ms, Maximum = 80ms, Average = 80ms

Server: rdns01.suddenlink.net
Address: 208.180.42.68

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=139ms TTL=46

Reply from 98.139.183.24: bytes=32 time=141ms TTL=45



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 139ms, Maximum = 141ms, Average = 140ms

Server: rdns01.suddenlink.net
Address: 208.180.42.68

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 1f 3b 6e e2 a3 ...... Intel® Wireless WiFi Link 4965AGN
10 ...00 1a 80 a4 44 f5 ...... Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{B54D6518-7558-45D6-B881-F146788013F2}
14 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.104 281
192.168.1.104 255.255.255.255 On-link 192.168.1.104 281
192.168.1.255 255.255.255.255 On-link 192.168.1.104 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.104 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.104 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::c51d:b4aa:7d17:ee9f/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/30/2012 00:27:47 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (09/30/2012 00:27:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2012 00:27:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:01 AM) (Source: VzCdbSvc) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (09/30/2012 00:27:01 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:01 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/30/2012 00:27:01 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (09/30/2012 00:40:45 AM) (Source: netbt) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.104.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (09/30/2012 00:35:35 AM) (Source: netbt) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.104.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (09/30/2012 00:30:24 AM) (Source: netbt) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.104.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (09/30/2012 00:27:08 AM) (Source: Service Control Manager) (User: )
Description: 30000Roxio Hard Drive Watcher 9

Error: (09/30/2012 00:27:08 AM) (Source: Service Control Manager) (User: )
Description: lxdnCATSCustConnectService%%1053

Error: (09/30/2012 00:27:08 AM) (Source: Service Control Manager) (User: )
Description: 30000lxdnCATSCustConnectService

Error: (09/30/2012 00:27:08 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (09/30/2012 00:26:07 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/30/2012 00:14:31 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (09/30/2012 00:14:29 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (10/05/2008 01:20:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6308.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 3059 seconds with 1320 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 2.1.0)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.34)
Adobe Flash Player 10 Plugin (Version: 10.0.12.36)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Adobe Shockwave Player 11.5 (Version: 11.5)
Age of Empires III (Version: 1.00.0000)
Alps Pointing-device for VAIO
AppCore (Version: 1.3)
Apple Application Support (Version: 1.1.0)
Apple Mobile Device Support (Version: 2.6.0.32)
Apple Software Update (Version: 2.1.0.110)
ArcSoft Magic-i Visual Effects Installer
Atajo (Version: 4.0.0)
BlackBerry Desktop Software 4.5 (Version: 4.5.0.15)
Blackboard IM 4.0.0-C (Version: 4.0.0-C)
Bonjour (Version: 1.0.106)
ccCommon (Version: 107.0.0.102)
Click to Disc (Version: 1.0.00.11080)
Click to Disc Editor (Version: 1.0.00)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Component Framework (Version: 2006.1.3.35)
Corel Paint Shop Pro Photo X2 (Version: 12.001.0000)
Crackle Screen Saver 1.0 (Version: 1.0)
DAEMON Tools Pro (Version: 5.1.0.0333)
DSD Direct (Version: 2.0.01)
DSD Playback Plug-in (Version: 1.1)
EA Download Manager (Version: 7.1.4.31)
Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
firedog advisor (Version: 2.1.13)
FrostWire 4.21.3 (Version: 4.21.3.0)
FrostWire 5.0.8 (Version: 5.0.8.0)
Google Chrome (Version: 22.0.1229.79)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
Google Update Helper (Version: 1.3.21.123)
Goombah Partner COM Server (Version: 1.0.2.0)
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HOTLLAMA Media Player - Setup (Version: 1.0.9)
Instant Mode (Version: 1.0.4)
Intel® Graphics Media Accelerator Driver
iTunes (Version: 9.0.2.25)
Java™ 6 Update 10 (Version: 6.0.100)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
Lexmark 2600 Series
LiveUpdate (Symantec Corporation) (Version: 3.4.0.162)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.164)
LocationFree Player (Version: 4.02.0000)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Easy Assist v2 (Version: 8.1.6416.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Meeting 2007 (Version: 8.0.6362.202)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Move Media Player
Mozilla Firefox (3.0.4) (Version: 3.0.4 (en-US))
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Napster Burn Engine (Version: 3.5.0000)
Norton AntiVirus (Version: 15.0.0.58)
Norton AntiVirus Help (Version: 15.0)
Norton Confidential Core (Version: 2.0.0.84)
Norton Internet Security (Symantec Corporation) (Version: 15.0.0.60)
Norton Internet Security (Version: 15.0.0.60)
Norton Protection Center (Version: 3.1.0.98)
NVIDIA Drivers
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00 (Version: 4.7.00.12140)
QuickBooks Simple Start 2008 (Version: 18.0.4001.606)
QuickTime (Version: 7.65.17.80)
Roller Coaster Tycoon (remove only)
RollerCoaster Tycoon (Version: 1.00.000)
Roxio Activation Module (Version: 1.0)
Roxio Media Manager (Version: 9.4.023)
Ruckus Player (Version: 3.6.1.14618)
Setting Utility Series (Version: 3.1.00.09240)
Skype™ 5.10 (Version: 5.10.116)
SonicStage Mastering Studio (Version: 2.3.01)
SonicStage Mastering Studio Audio Filter (Version: 2.3.01)
SonicStage Mastering Studio Audio Filter Custom Preset (Version: 2.3)
SonicStage Mastering Studio Plugins (Version: 2.4)
Sony Video Shared Library (Version: 3.3.00)
SPBBC 32bit (Version: 4.0.0.134)
SupportSoft Assisted Service (Version: 15)
Symantec Real Time Storage Protection Component (Version: 10.2.2.6)
SymNet (Version: 8.0.3.4)
The Sims™ 3 (Version: 1.24.3)
The Sims™ 3 Ambitions (Version: 4.10.1)
The Sims™ 3 World Adventures (Version: 2.12.8)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VAIO Camera Capture Utility (Version: 2.7.03.09250)
VAIO Center Access Bar (Version: 1.00.1001)
VAIO Content Folder Setting (Version: 1.0.01.09270)
VAIO Content Metadata Intelligent Analyzing Manager (Version: 2.1.00.09284)
VAIO Content Metadata Manager Setting (Version: 2.1.00.09281)
VAIO Content Metadata XML Interface Library (Version: 2.1.00.09202)
VAIO Control Center (Version: 2.1.00.09190)
VAIO DVD Menu Data Basic (Version: 1.0.00.08130)
VAIO Entertainment Center (Version: 3.00.1005)
VAIO Entertainment Platform (Version: 3.0.00.06280)
VAIO Event Service (Version: 3.3.00.09200)
VAIO Help and Support (Version: 4.10.1030.FZVP)
VAIO Launcher (Version: 1.1.00.09190)
VAIO Media (Version: 6.0.10)
VAIO Media 6.0 (Version: 6.0.10)
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.2
VAIO Media Redistribution 6.0 (Version: 6.0.10)
VAIO Media Registration Tool (Version: 6.0.10)
VAIO Media Registration Tool 6.0 (Version: 6.0.10)
VAIO Movie Story (Version: 1.1.00.10160)
VAIO Movie Story Template Data (Version: 1.1.00.09281)
VAIO MusicBox (Version: 1.1.02.12100)
VAIO MusicBox Sample Music (Version: 1.0.01.09210)
VAIO OOBE and Welcome Center (Version: 4.00.1105.US)
VAIO Original Function Setting (Version: 1.2.00.11100)
VAIO PC Wireless LAN Wizard (Version: 1.01.1015)
VAIO Power Management (Version: 2.3.01.10310)
VAIO Productivity Center (Version: 3.00.1015)
VAIO Security Center (Version: 6.00.1015)
VAIO Service Utility (Version: 1.2.0.0)
VAIO Startup Assistant (Version: 1.00.1019)
VAIO Survey (Version: 5.00.7207)
VAIO Update 3 (Version: 3.0.04.09200)
VAIO Wallpaper Contents (Version: 1.0.00.09200)
Viewpoint Media Player
WIDCOMM Bluetooth Software 6.1.0.2000 (Version: 6.1.0.2000)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
WinDVD for VAIO (Version: 8.0-B8.411)
Wireless Switch Setting Utility (Version: 3.6.00.18210)

========================= Devices: =============================
========================= Memory info: ===================================

Percentage of memory in use: 67%
Total physical RAM: 3061.69 MB
Available physical RAM: 1009.21 MB
Total Pagefile: 6329.67 MB
Available Pagefile: 4427.49 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.62 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:224.74 GB) (Free:97.25 GB) NTFS
5 Drive g: (RCTEXP2) (CDROM) (Total:0.44 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\JESSICA-PC

Administrator Guest Jessica


**** End of log ****

#4 InadequateInfirmity

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Posted 30 September 2012 - 10:26 AM

The other two logs please.

#5 jw244707

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Posted 30 September 2012 - 08:06 PM

# AdwCleaner v2.003 - Logfile created 09/30/2012 at 06:11:40
# Updated 23/09/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# User : Jessica - JESSICA-PC
# Boot Mode : Normal
# Running from : C:\Users\Jessica\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

Folder Deleted : C:\Program Files\Playbryte
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Jessica\AppData\LocalLow\Playbryte
Folder Deleted : C:\Users\Jessica\AppData\LocalLow\Viewpoint
Folder Deleted : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\uv6ysqe5.default\extensions\playbryte@playbryte.com

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Playbryte
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{61E0EF7A-9BC0-45ea-9B2F-F3E9F02692BD}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{61E0EF7A-9BC0-45ea-9B2F-F3E9F02692BD}
Key Deleted : HKCU\Software\StartSearch
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{61E0EF7A-9BC0-45ea-9B2F-F3E9F02692BD}
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{61E0EF7A-9BC0-45ea-9B2F-F3E9F02692BD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Playbryte
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B278D9F8-0FA9-465E-9938-0C392605D8E3}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19088

Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]

-\\ Mozilla Firefox v3.0.4 (en-US)

Profile name : default
File : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\uv6ysqe5.default\prefs.js

Deleted : user_pref("extensions.crossriderapp4352.adsOldValue", -1);

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S2].txt - [4246 octets] - [30/09/2012 06:11:40]


########## EOF - C:\AdwCleaner[S2].txt - [4306 octets] ##########



Norman Malware Cleaner v2.05.06
Copyright © 1990 - 2012, Norman ASA.

Norman Scanner Engine Version: 6.08.06
nvcbin.def: Version: 6.08.00, Date: 2012/09/29 10:27:06, Variants: 18593822
nvcmacro.def: Version: 6.08.00, Date: 2011/12/19 02:20:35, Variants: 20465

Operating System: Windows Vista Service Pack 1

Switches: /iagree /cleanrootkit /nosb

Scan started: 2012/09/30 06:31:15

Running pre-scan cleanup routine...

Number of malicious objects found: 0
Number of malicious objects cleaned: 0
Scanning time: 0s

Scanning system for active rootkit activity...

Number of malicious objects found: 0
Number of malicious objects cleaned: 0
Number of malicious files found: 0
Number of malicious files cleaned: 0
Scanning time: 1s

Scanning running processes and process memory...

Number of objects found: 2832
Number of objects scanned: 2832
Number of objects not scanned: 0
Number of malicious memory objects found: 0
Number of malicious objects cleaned: 0
Number of malicious files found: 0
Number of malicious files cleaned: 0
Scanning time: 6m 23s

Scanning system for FakeAV...

Number of malicious objects found: 0
Number of malicious objects cleaned: 0
Number of malicious files found: 0
Number of malicious files cleaned: 0
Scanning time: 0s

Running full scan...
C:\Boot\BCD: Error opening file for read: 0x00000020
C:\Boot\BCD.LOG: Error opening file for read: 0x00000020
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log: Error opening file for read: 0x00000020
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log: Error opening file for read: 0x00000020
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb: Error opening file for read: 0x00000020
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb: Error opening file for read: 0x00000020
C:\TDSSKiller_Quarantine\29.09.2012_04.27.20\mbr0000\mbr0000\tsk0000.dta: File infected with Alureon.A
Delete file: C:\TDSSKiller_Quarantine\29.09.2012_04.27.20\mbr0000\mbr0000\tsk0000.dta
Cleaning successful
C:\TDSSKiller_Quarantine\29.09.2012_04.27.20\mbr0000\tdlfs0000\tsk0004.dta: File infected with W32/Suspicious_Gen2.QECDY
Delete file: C:\TDSSKiller_Quarantine\29.09.2012_04.27.20\mbr0000\tdlfs0000\tsk0004.dta
Cleaning successful









C:\Users\Jessica\AppData\Local\Microsoft\Internet Explorer\Recovery\Active\RecoveryStore.{E7D8FE95-0B00-11E2-8310-001A80A444F5}.dat: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\Microsoft\Internet Explorer\Recovery\Active\{F3471C85-0B00-11E2-8310-001A80A444F5}.dat: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\Microsoft\Windows\UsrClass.dat: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\RivalGaming\Updater.exe: File infected with W32/RivalGaming.GVX
Delete file: C:\Users\Jessica\AppData\Local\RivalGaming\Updater.exe
Cleaning successful
C:\Users\Jessica\AppData\Local\Temp\setup_playbright.exe: File infected with W32/Suspicious_Gen3.AIHJY
Delete file: C:\Users\Jessica\AppData\Local\Temp\setup_playbright.exe
Cleaning successful
C:\Users\Jessica\AppData\Local\Temp\~DF20C8.tmp: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Local\Temp\~DF3EF6.tmp: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48: Archive infected
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48/MessageStack/ConvertVal.class: File infected with Suspicious_Gen2.SVWIU
Delete archive object: C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48\MessageStack\ConvertVal.class
Cleaning successful
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48/MessageStack/StringPack.class: File infected with Suspicious_Gen2.SRQYA
Delete archive object: C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48\MessageStack\StringPack.class
Cleaning successful
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48/xmlTools/XmlConstruct.class: File infected with Suspicious_Gen2.SMEJX
Delete archive object: C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\8fa5e2-6b0f2b48\xmlTools\XmlConstruct.class
Cleaning successful
C:\Users\Jessica\AppData\Roaming\Skype\missyjessi1714\bistats.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Skype\missyjessi1714\keyval.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Skype\missyjessi1714\main.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Skype\missyjessi1714\msn.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Skype\shared_dynco\dc.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Skype\shared_httpfe\queue.lock: Error opening file for read: 0x00000020
C:\Users\Jessica\AppData\Roaming\Symantec\NPMDataStore\CIMStore.xml: Error opening file for read: 0x00000020
C:\Users\Jessica\NTUSER.DAT: Error opening file for read: 0x00000020
C:\Users\Jessica\ntuser.dat.LOG1: Error opening file for read: 0x00000020
C:\Users\Jessica\ntuser.dat.LOG2: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG2: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1: Error opening file for read: 0x00000020
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0: Error opening file for read: 0x00000020
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0: Error opening file for read: 0x00000020
C:\Windows\System32\catroot2\edb.log: Error opening file for read: 0x00000020
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb: Error opening file for read: 0x00000020
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb: Error opening file for read: 0x00000020
C:\Windows\System32\config\COMPONENTS: Error opening file for read: 0x00000020
C:\Windows\System32\config\COMPONENTS.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\COMPONENTS.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\config\DEFAULT: Error opening file for read: 0x00000020
C:\Windows\System32\config\DEFAULT.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\DEFAULT.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\COMPONENTS: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\DEFAULT: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\SAM: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\SECURITY: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\SOFTWARE: Error opening file for read: 0x00000020
C:\Windows\System32\config\RegBack\SYSTEM: Error opening file for read: 0x00000020
C:\Windows\System32\config\SAM: Error opening file for read: 0x00000020
C:\Windows\System32\config\SAM.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\SAM.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\config\SECURITY: Error opening file for read: 0x00000020
C:\Windows\System32\config\SECURITY.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\SECURITY.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\config\SOFTWARE: Error opening file for read: 0x00000020
C:\Windows\System32\config\SOFTWARE.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\config\SOFTWARE.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\SYSTEM: Error opening file for read: 0x00000020
C:\Windows\System32\config\SYSTEM.LOG1: Error opening file for read: 0x00000020
C:\Windows\System32\config\SYSTEM.LOG2: Error opening file for read: 0x00000020
C:\Windows\System32\ivireg.ivr: Error opening file for read: 0x00000020
C:\Windows\Temp\JET76C4.tmp: Error opening file for read: 0x00000020

Number of files found: 188493
Number of archives unpacked: 4583
Number of objects found: 556833
Number of objects scanned: 556761
Number of objects not scanned: 71
Number of malicious objects found: 7
Number of malicious objects cleaned: 7
Number of malicious files found: 5
Number of malicious files cleaned: 5
Scanning time: 9h 35m 28s

Running post-scan cleanup routine...

Number of malicious objects found: 0
Number of malicious objects cleaned: 0
Scanning time: 1s

Results:
Total number of files found: 188493
Total number of archives unpacked: 4583
Total number of objects found: 559665
Total number of objects scanned: 559593
Total number of objects not scanned: 71
Total number of malicious objects found: 7
Total number of malicious objects cleaned: 7
Total number of malicious files found: 5
Total number of malicious files cleaned: 5
Total number of objects quarantined: 4
Total scanning time: 9h 41m 53s

#6 InadequateInfirmity

InadequateInfirmity

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Posted 30 September 2012 - 08:19 PM

Update do a quick scan with Superantispyware remove all this finds reboot.
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE



Run the program below as admin hit the scan button allow it to finish then hit the delete button.Also hit the fix dns button as well.

http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe



Download tdss killer

http://support.kaspersky.com/downloads/utils/tdsskiller.exe



Right Click it Run as Admin . Click on Change parameters Select TDLFS file system

Hit the Scan button Post the LOG In your next reply

Do not change the default options on scan results

Download JRT run it as admin reboot post log
http://thisisudax.blogspot.com/2012/09/junkware-removal-tool-jrt-by-thisisu.html

Download rkill run it post log
http://www.bleepingcomputer.com/download/rkill/



Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

http://download.sysinternals.com/files/Autoruns.zip

#7 Splendid Splinter

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Posted 15 October 2012 - 09:02 PM

Here are the results of running Farbar Service Scanner:
arbar Service Scanner Version: 07-10-2012
Ran by HEATHER (ATTENTION: The logged in user is not administrator) on 15-10-2012 at 18:49:40
Running from "C:\Documents and Settings\HEATHER\Local Settings\Temporary Internet Files\Content.IE5\3J8JXBP2"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


File Check:
========
C:\windows\system32\dhcpcsvc.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\netbt.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\Drivers\ipsec.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit
C:\windows\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0700000004000000010000000200000003000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#8 InadequateInfirmity

InadequateInfirmity

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Posted 16 October 2012 - 02:48 AM

Splendid Splinter You will need to start your own thread. :thumbup2:
http://www.bleepingcomputer.com/forums/index.php?app=forums&module=post&section=post&do=new_post&f=103




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