Hi bryan --
Without a look at something it is a bit hard to figure out
First open I.E > Go >Tools > Internet Options > Connections > LAN Settings - Make sure the only box ticked is Automatically Detect Settings
, then click OK > OK
Next >Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following boxes:
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
List Devices (Problem Only)
•List Users, Partitions and Memory size.
•List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note : Make sure Firefox is closed when you Reset FF Proxy Settings -
Thank You -