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Simple question (I hope)


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#1 process8

process8

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Posted 29 September 2012 - 12:31 PM

Hi,

Using Windows XP on my desktop and that's where the problem is, on my desktop. (Using the laptop right now to find some help).

I have the FBI ransom file trying to extort money. I did a lot of reading here and opened the desktop in Safe Mode and downloaded the Emsisoft Emergency Kit and so on. I'm so close to fixing the problem.

BUT I'm stuck right after I select the type of scan I want ("Deep Scan"). The next step is to simply hit the Scan button underneath to activate the selected scan. And therein lies the problem.

I can't get the cursor down to the "Scan" button just below and to the right which activates the program.

I know it's there. I can see it in one of the tutorial photos.


The screen is just too big in Safe Mode. I can't get the cursor to the scroll bars to move the screen up or down or side to side. They're not visible on the screen. The screen view is too large.

I can't move the screen up or down or side to side to scroll the screen. The bars or "off screen" I guess you might say.

How can I get to that last darn Scan button to start the process?

Thank you.

Edited by process8, 29 September 2012 - 01:00 PM.


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#2 SleepyDude

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Posted 29 September 2012 - 12:55 PM

Hi,

Try this press 2 times the Tab key then press Enter after clicking Deep Scan.

Edited by SleepyDude, 29 September 2012 - 12:56 PM.

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#3 process8

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Posted 29 September 2012 - 01:10 PM

Hi,

Try this press 2 times the Tab key then press Enter after clicking Deep Scan.


Pure genius, my friend.

Thank you so much.




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