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Firewall compromised and possible duplicate log in created


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3 replies to this topic

#1 nt4bs

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Posted 28 September 2012 - 02:00 PM

I was having networking difficulty and called a tech to come in and figure out why it wasn't working. While on the main computer, he said that the firewall was compromised and that computer was being accessed from elsewhere-- like a shadow or backdoor of some sort was created. He basically told me I had to wipe the drive and start fresh. I've run malwarebytes on the computer and it comes up clean. I've had no trouble with the computer, either. I really would hate to wipe it if I don't need to do so

Thoughts?

Thanks!!

NT

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#2 m0le

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Posted 28 September 2012 - 03:29 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

  • Please download OTL
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.


Then

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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#3 m0le

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Posted 03 October 2012 - 05:04 PM

Hi,

I have not had a reply from you for 5 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#4 m0le

m0le

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Posted 04 October 2012 - 08:08 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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