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Search result redirect


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25 replies to this topic

#1 jbhaines

jbhaines

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  • 14 posts
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  • Local time:07:43 PM

Posted 28 September 2012 - 12:07 PM

For the last 4 days, I've been getting random search redirects and redirects to random webpages when selecting search results on google or yahoo search. This occurs in multiple browsers: IE, Safari, and Firefox, all up to date as of 1 week ago.

I've checked ask.com, and the behavior does not appear to be happening there.

Running Windows 7 Home Premium. I do not have disks for reinstall, it was an upgrade from Vista. I do still have the factory recovery partition for Vista and my upgrade disks for 7 if those become necessary.

I've gone through the steps for disabling virtual disk software drivers with defogger and downloading kapersky's tdsskiller, it came up with no results. I have not reenabled the Virtual drives.
I've run Sophos rootkit and anti virus scanners, they both found a couple of results, but the issue persists
I've run Hitman, it also found three threats, but no resolution.

I've included the DDS and Attach.txt files as instructed by the preparation guide, this log was taken after all the previous steps, no further tools have been used since.

DDS.txt:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Terri at 12:05:21 on 2012-09-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6143.4323 [GMT -4:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\SysWOW64\vmnat.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\SysWOW64\vmnetdhcp.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Adobe\Acrobat 7.0\Distillr\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
TB: {F9BBF004-6E40-4019-8214-C43A37E1D058} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [AdobeBridge]
uRun: [NCsoft]
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Apple Computer] rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW
uRunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322; OfficeLivePatch.1.3; .NET4.0C; .NET4.0E; Zune 4.7)" -"http://woz.commtechlab.msu.edu/courses/447sp04/oregontrail/play.htm"
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
mRun: [Acrobat Assistant 7.0] "C:\Program Files (x86)\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [Apple Computer] rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW
StartupFolder: C:\Users\Terri\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEA~1.LNK - C:\Windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
LSP: %SystemRoot%\system32\vsocklib.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab
DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} - hxxp://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
DPF: {36299202-09EF-4ABF-ADB9-47C599DBE778} - hxxps://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/HPProdDetect.cab
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://launcher.station.sony.com/plugin/94/SOEWebInstaller.cab
DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} - hxxp://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {82E5DF24-51E8-47CD-864A-F4BD5005AA73} - hxxps://www.icloud.com/system/iCloud.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C8BC46C7-921C-4102-B67D-F1F7E65FB0BE} - hxxps://battlefield.play4free.com/static/updater/BP4FUpdater_1.0.66.2.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} - hxxp://games.bigfishgames.com/en_dinerdash/online/DinerDash.1.0.0.58.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{23910CEA-C965-46E4-B5BA-3D11043DE351} : DhcpNameServer = 192.168.2.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AcroIEToolbarHelper Class: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
TB-X64: {F9BBF004-6E40-4019-8214-C43A37E1D058} - No File
EB-X64: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File
mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun-x64: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
mRun-x64: [Acrobat Assistant 7.0] "C:\Program Files (x86)\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
mRun-x64: [(Default)]
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3131886&SearchSource=2&q=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Download Manager\npfpdlm.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Sony\Reader\Data\bin\npebldetectmoz.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Terri\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Users\Terri\AppData\LocalLow\Sony Online Entertainment\npsoe.dll
FF - plugin: C:\Users\Terri\AppData\LocalLow\Sony Online Entertainment\npsoeact.dll
FF - plugin: C:\Users\Terri\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\extensions\{f9bbf004-6e40-4019-8214-c43a37e1d058}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Terri\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Terri\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extentions.y2layers.installId - cef177a8-96e6-49fe-9cd6-191bf0625181
FF - user.js: extentions.y2layers.defaultEnableAppsList - BestVideoDownloader,BestVideoDownloader,
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0603000.00E\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0603000.00E\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\BASHDefs\20120919.001\BHDrvx64.sys [2012-9-20 1385120]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\system32\drivers\N360x64\0603000.00E\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0603000.00E\ccSetx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\IPSDefs\20120927.001\IDSviA64.sys [2012-9-27 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0603000.00E\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0603000.00E\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0603000.00E\SYMNETS.SYS [?]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccsvchst.exe [2012-8-14 138272]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-9-1 138912]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 TotRec8;Total Recorder WDM audio filter driver;\??\C:\Windows\system32\drivers\TotRec8.sys --> C:\Windows\system32\drivers\TotRec8.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
S3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
S3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
S3 MEMSWEEP2;MEMSWEEP2;\??\C:\Windows\system32\68A5.tmp --> C:\Windows\system32\68A5.tmp [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]
S3 YMIDUSBW;Yamaha USB-MIDI Driver (WDM);C:\Windows\system32\drivers\ymidusbx64.sys --> C:\Windows\system32\drivers\ymidusbx64.sys [?]
S4 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
S4 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-22 250288]
S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S4 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2009-7-21 1431888]
S4 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-14 135664]
S4 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-14 135664]
S4 LiveTurbineMessageService;Turbine Message Service - Live;C:\Program Files (x86)\Turbine\Turbine Download Manager\TurbineMessageService.exe [2009-8-14 267760]
S4 LiveTurbineNetworkService;Turbine Network Service - Live;C:\Program Files (x86)\Turbine\Turbine Download Manager\TurbineNetworkService.exe [2009-8-14 218608]
S4 lxdn_device;lxdn_device;C:\Windows\system32\lxdncoms.exe -service --> C:\Windows\system32\lxdncoms.exe -service [?]
S4 lxdnCATSCustConnectService;lxdnCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxdnserv.exe [2009-4-28 29184]
S4 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-21 399432]
S4 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-21 676936]
S4 MSRSService;MSRS Recording System;C:\Program Files (x86)\NCH Swift Sound\MSRS\msrs.exe [2009-10-9 745476]
S4 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-5-4 2348352]
S4 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-2-29 382272]
S4 VMUSBArbService;VMware USB Arbitration Service;C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe [2011-8-21 846448]
S4 VMwareHostd;VMware Workstation Server;C:\Program Files (x86)\VMware\VMware Workstation\vmware-hostd.exe [2011-8-22 11837440]
.
=============== File Associations ===============
.
.exe=
.scr=AutoCADScriptFile
.
=============== Created Last 30 ================
.
2012-09-28 00:48:35 18816 ------w- C:\Windows\SysWow64\SAVRKBootTasks.sys
2012-09-27 21:54:07 6144 ------w- C:\Windows\System32\68A5.tmp
2012-09-27 21:43:29 6144 ------w- C:\Windows\System32\AB10.tmp
2012-09-27 21:25:47 -------- d-----w- C:\Berlitz
2012-09-27 20:52:05 608768 ----a-w- C:\Windows\SysWow64\Berlitz.scr
2012-09-27 18:35:08 -------- d-----w- C:\Program Files\HitmanPro
2012-09-27 18:34:50 -------- d-----w- C:\ProgramData\HitmanPro
2012-09-27 14:11:39 6144 ------w- C:\Windows\System32\5E3D.tmp
2012-09-27 14:02:46 6144 ------w- C:\Windows\System32\3DA2.tmp
2012-09-27 01:44:08 -------- d-----w- C:\ProgramData\Sophos
2012-09-27 01:42:31 73728 ----a-r- C:\Users\Terri\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-09-27 01:42:31 73728 ----a-r- C:\Users\Terri\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-09-27 01:42:31 73728 ----a-r- C:\Users\Terri\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe
2012-09-27 00:06:01 6144 ------w- C:\Windows\System32\2C35.tmp
2012-09-26 23:55:30 6144 ------w- C:\Windows\System32\8A5A.tmp
2012-09-26 23:55:15 -------- d-----w- C:\Program Files (x86)\Sophos
2012-09-21 18:15:17 -------- d-----w- C:\Program Files\Autodesk
2012-09-19 13:11:06 -------- d-----w- C:\Program Files (x86)\Microsoft
2012-09-19 12:56:00 503808 ----a-w- C:\Windows\System32\srcore.dll
2012-09-19 12:54:40 136704 ----a-w- C:\Windows\System32\browser.dll
2012-09-13 17:00:52 -------- d-----w- C:\Users\Terri\AppData\Local\VMware
2012-09-01 01:14:27 -------- d-----w- C:\Users\Terri\AppData\Roaming\megaglest
2012-08-31 20:28:55 -------- d-----w- C:\Program Files\iPod
2012-08-31 20:28:54 -------- d-----w- C:\Program Files\iTunes
2012-08-31 20:28:54 -------- d-----w- C:\Program Files (x86)\iTunes
2012-08-31 20:10:28 -------- d-----w- C:\Users\Terri\AppData\Local\libimobiledevice
.
==================== Find3M ====================
.
2012-09-22 12:03:24 10213296 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-09-19 12:33:15 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-09-19 12:33:15 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-09-07 21:04:46 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-08-22 18:12:50 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys
2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys
2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2012-08-02 17:58:52 574464 ----a-w- C:\Windows\System32\d3d10level9.dll
2012-08-02 16:57:20 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2012-07-18 18:15:06 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-06 02:17:58 37536 ----a-w- C:\Windows\System32\drivers\N360x64\0603000.00E\srtspx64.sys
2012-07-06 02:17:57 737952 ----a-w- C:\Windows\System32\drivers\N360x64\0603000.00E\srtsp64.sys
2012-07-04 22:13:27 59392 ----a-w- C:\Windows\System32\browcli.dll
2012-07-04 21:14:34 41984 ----a-w- C:\Windows\SysWow64\browcli.dll
2012-07-04 20:26:03 41472 ----a-w- C:\Windows\System32\drivers\RNDISMP.sys
.
============= FINISH: 12:05:45.61 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:43 PM

Posted 28 September 2012 - 07:05 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jbhaines

jbhaines
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
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  • Local time:07:43 PM

Posted 28 September 2012 - 10:12 PM

Okay, after these steps, 10 hits in a row google search worked without a redirect in IE and Firefox.
Here's the logs:




Results of screen317's Security Check version 0.99.51
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Norton 360 Premier Edition
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Sophos Anti-Rootkit 1.5.20
Malwarebytes Anti-Malware version 1.65.0.1400
CCleaner
DH Driver Cleaner Professional Edition
Java™ 6 Update 26
Java version out of Date!
Adobe Flash Player 11.2.202.233 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Adobe Reader X (10.1.4)
Mozilla Firefox 10.0.2 Firefox out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````










# AdwCleaner v2.003 - Logfile created 09/28/2012 at 22:49:07
# Updated 23/09/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Terri - TERRI-DESKTOP
# Boot Mode : Normal
# Running from : C:\Users\Terri\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\searchplugins\Conduit.xml
File Deleted : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\searchplugins\Search_Results.xml
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\DAEMON Tools Toolbar
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\Linkury
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\Linkury
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\ProgramData\WeCareReminder
Folder Deleted : C:\Users\Terri\AppData\Local\Conduit
Folder Deleted : C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhepndnhfbdjmegechokkbabcphcihdi
Folder Deleted : C:\Users\Terri\AppData\Local\Linkury
Folder Deleted : C:\Users\Terri\AppData\Local\Smartbar
Folder Deleted : C:\Users\Terri\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Terri\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Terri\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\CT3131886
Folder Deleted : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\extensions\{f9bbf004-6e40-4019-8214-c43a37e1d058}
Folder Deleted : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\Smartbar

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\searchqutoolbar
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Google\Chrome\Extensions\hhepndnhfbdjmegechokkbabcphcihdi
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\SmartbarBackup
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\hhepndnhfbdjmegechokkbabcphcihdi
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\DataMngr
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860 --> hxxp://www.google.com

-\\ Mozilla Firefox v10.0.2 (en-US)

Profile name : default
File : C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\prefs.js

C:\Users\Terri\AppData\Roaming\Mozilla\Firefox\Profiles\j3bpdxpb.default\user.js ... Deleted !

Deleted : user_pref("CT3131886.1000082.isPlayDisplay", "true");
Deleted : user_pref("CT3131886.1000082.state", "{\"state\":\"stopped\",\"text\":\"Californi...\",\"description[...]
Deleted : user_pref("CT3131886.1000234.TWC_TMP_city", "MUNCIE");
Deleted : user_pref("CT3131886.1000234.TWC_TMP_country", "US");
Deleted : user_pref("CT3131886.1000234.TWC_locId", "USIL0822");
Deleted : user_pref("CT3131886.1000234.TWC_location", "Muncie, IL");
Deleted : user_pref("CT3131886.1000234.TWC_region", "US");
Deleted : user_pref("CT3131886.1000234.TWC_temp_dis", "f");
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Deleted : user_pref("extensions.crossriderapp3491.3491.internaldb.Resources_appVer.expiration", "Fri Feb 01 20[...]
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Deleted : user_pref("extensions.crossriderapp3491.3491.internaldb.Resources_nextCheck.expiration", "Wed Sep 26[...]
Deleted : user_pref("extensions.crossriderapp3491.3491.internaldb.Resources_nextCheck.value", "true");
Deleted : user_pref("extensions.crossriderapp3491.3491.internaldb.Resources_queue.expiration", "Fri Feb 01 203[...]
Deleted : user_pref("extensions.crossriderapp3491.3491.internaldb.Resources_queue.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp3491.3491.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _GP[...]
Deleted : user_pref("extensions.crossriderapp3491.3491.manifesturl", "");
Deleted : user_pref("extensions.crossriderapp3491.3491.name", "Vid-Saver");
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Deleted : user_pref("extensions.crossriderapp3491.3491.opensearch", "");
Deleted : user_pref("extensions.crossriderapp3491.3491.plugins.plugin_1000014.code", "Array.prototype.indexOf|[...]
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Deleted : user_pref("extensions.crossriderapp3491.3491.plugins.plugin_1000015.name", "GPL Background (BG)");
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-\\ Google Chrome v [Unable to get version]

File : C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.15] : homepage = "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=48",
Deleted [l.19] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=48" ]
Deleted [l.43] : icon_url = "hxxp://search.conduit.com/fav.ico",
Deleted [l.46] : keyword = "search.conduit.com",
Deleted [l.49] : search_url = "hxxp://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&ctid=CT3131886",
Deleted [l.50] : suggest_url = "hxxp://search.conduit.com/"
Deleted [l.813] : homepage = "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=48",
Deleted [l.1212] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=48" ]

*************************

AdwCleaner[R1].txt - [24806 octets] - [28/09/2012 22:46:47]
AdwCleaner[S1].txt - [25845 octets] - [28/09/2012 22:49:07]

########## EOF - C:\AdwCleaner[S1].txt - [25906 octets] ##########








RogueKiller V8.1.0 [09/28/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Terri [Admin rights]
Mode : Remove -- Date : 09/28/2012 23:02:55

Bad processes : 1
[SUSP PATH][DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll -> KILLED [TermProc]

Registry Entries : 15
[RUN][SUSP PATH] HKCU\[...]\Run : Apple Computer (rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW) -> DELETED
[RUN][SUSP PATH] HKUS\.DEFAULT[...]\Run : Apple Computer (rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW) -> DELETED
[RUN][SUSP PATH] HKUS\S-1-5-19[...]\Run : Apple Computer (rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW) -> DELETED
[RUN][SUSP PATH] HKUS\S-1-5-20[...]\Run : Apple Computer (rundll32.exe "C:\Users\Terri\AppData\Local\Apps\Apple Computer\ylyvc.dll",DllRegisterServerW) -> DELETED
[TASK][SUSP PATH] EQ2 : "C:\Users\Terri\AppData\LocalLow\Sony Online Entertainment\Installed Games\EverQuest II Streaming\EverQuest2.exe" -> DELETED
[TASK][SUSP PATH] {16E105CC-5B97-4D5C-8ED6-8276257A3069} : C:\Windows\system32\pcalua.exe -a "C:\Users\Terri\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PU68OCOD\tsp_codec_install[1].exe" -d C:\Users\Terri\Desktop -> DELETED
[TASK][SUSP PATH] {2C39E034-BE11-4E7F-8B9A-8806511322D8} : C:\Windows\system32\pcalua.exe -a C:\Users\Terri\AppData\Local\Temp\{07084FC1-3799-4D63-9E2C-8B62A15BA78A}\adobeshockwavextrabundle.exe -d C:\Users\Terri\Desktop -c /xtrabundle=BC_XmlParser -> DELETED
[TASK][SUSP PATH] {C2EC234C-3BE7-4601-B3CD-F2276CF7560C} : C:\Windows\system32\pcalua.exe -a C:\Users\Terri\Desktop\tsp_codec_install.exe -d C:\Users\Terri\Desktop -> DELETED
[TASK][SUSP PATH] {D4F3E2EF-70A4-45DB-A553-CE4012849E07} : C:\Windows\system32\pcalua.exe -a "C:\ProgramData\Sony Online Entertainment\Installed Games\EverQuest II\Launcher.exe" -d "C:\ProgramData\Sony Online Entertainment\Installed Games\EverQuest II\" -> DELETED
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\Users\Terri\AppData\Local\{28118c09-08c4-1698-3bef-dbbb2658f7a6}\n.) -> REPLACED (C:\Windows\system32\shell32.dll)

Particular Files / Folders:

Driver : [NOT LOADED]

Infection : ZeroAccess

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts



MBR Check:

+++++ PhysicalDrive0: WDC WD6400AAKS-65A7B2 +++++
--- User ---
[MBR] 2d84d71e8c54c361da4e2c2fce931c5e
[BSP] 309fdfd200901d3359dd1e035123a213 : HP tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 596475 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1221582600 | Size: 14001 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2].txt >>
RKreport[1].txt ; RKreport[2].txt

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:43 PM

Posted 28 September 2012 - 10:35 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#5 jbhaines

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Posted 29 September 2012 - 10:17 AM

Want to thank you for all your time and help, I'm seeing improvement, I'd almost given up and gone to E & I, which would be painful on this sytem.

Okay, as of startup this morning, and continuing after running combofix:

Firefox loading pages pretty slow, but appears to be good other than that
Safari behaving normally, speed of loading normal, all searches and links resolving, followed at least 15 links and 10 google searches.

IE will not load anything but the home page, which is Google.com. If I type an address in the address bar or follow a link to one of google's service, loading indicator spins but nothing else happens. If I type an address in the bar, indicates tab is navigating to that site, but nothing else happens, google screen still displayed.
Changed homepage to apple.com, will not resolve that page on opening IE, indicates loading and stop

When I try to paste in the combofix log, it tells me the post is too long, I will attach it to this post, if you need me to present it in another way let me know.

Attached Files



#6 jbhaines

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Posted 29 September 2012 - 10:18 AM

I forgot to include: even after disabling all Norton services in system tray and in Norton control panel, Combofix was warning they were enabled. I manually stopped all the services/processes connected to Norton and continued the process.

#7 gringo_pr

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Posted 29 September 2012 - 10:38 AM

Greetings,

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE



I want you to reset firefox back to defaults, to do this I need you to do this

  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.

restart the computer and check firefox for me now


Gringo
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#8 jbhaines

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Posted 29 September 2012 - 10:42 AM

update: it appears the issue is not resolved with Firefox, still getting redirects from google searches intermittently, links appear to be working normally in all other places.
Safari is still behaving fine, IE still useless.

#9 jbhaines

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Posted 29 September 2012 - 11:19 AM

Okay, after Fixit Explorer still not resolving any pages at all, including homepage.

FireFox appears to be resolved though, quite a bit of surfing aroung through google search did not get a single redirect.
Safari still behaving normally as well.

#10 jbhaines

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Posted 29 September 2012 - 11:26 AM

sorry, that wasn't very detailed.

After Following directions with IE, homepage is reset to msn.com, but it will not resolve that page on launch at all. restarting computer now to see if that changes.

#11 gringo_pr

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Posted 29 September 2012 - 11:49 AM

Ok let me know how things are after the restart

If I am reading correctly - everything is working except IE

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#12 jbhaines

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Posted 29 September 2012 - 11:49 AM

Alright, here we are:

Firefox appears normal, Safari working normally, cannot get IE to do anything at all. at this point can't open internet options either, as that selection is grayed out when selecting the tool icon.

Also, getting a java update request on every restart.

#13 gringo_pr

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Posted 29 September 2012 - 11:58 AM

I would like you to go here to see how to uninstall and reinstall IE 9



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#14 jbhaines

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Posted 29 September 2012 - 12:03 PM

I do apologize, but I'm not seeing a link in that post. Should I just find the instructions on MS website?

#15 gringo_pr

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Posted 29 September 2012 - 12:58 PM

sorry about that - http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9
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