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Can't access any web site


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5 replies to this topic

#1 PluggedNickel

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Posted 28 September 2012 - 09:52 AM

Windows XP SP3. I am unable to access any web sites via IE or Chrome. I can ping IP addresses but not URL addresses. Searching this topic on another computer, led me to believe there was a problem with corrupt WMI service and instructed me to run the following which I did successfully.

rundll32 wbemupgd, UpgradeRepository
cd /d %windir%\system32\wbem
for %i in (*.dll) do RegSvr32 -s %i
for %i in (*.exe) do %i /RegServer

I then attempted to run
rundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf
but without a Windows XP CD this was only partially successful.

The net effect is that I am still unable to access any web sites through the browsers. This is a laptop that was previously used in a corporate environment. It will not allow me to do a system restore since it was turned off by group policy even though I'm logged on as administrator. I don't know of a way to get around that.

Please help me get back my web access working once again.

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#2 narenxp

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Posted 28 September 2012 - 09:54 AM

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List restore points

Click Go and post the result.

Download

Farbar service scanner

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

#3 PluggedNickel

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Posted 28 September 2012 - 12:07 PM

Thanks for your reply.

Ran minitoolbox and received "netsh.exe - Entry Point Not Found" error: The procedure entry point MigrateWinsockConfiguration could not be located in the dynamic link library MSWSOCK.dll. Let it run anyway.

Result and scan logs are attached.
Attached File  Result.txt   21.91KB   4 downloads
Attached File  FSS.txt   3.79KB   3 downloads

#4 narenxp

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Posted 28 September 2012 - 12:39 PM

System seems to be infected

Copy both the tools to infected PC and run it

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

http://www.bleepingcomputer.com/download/rkill/

Run it and after scan finishes,post the contents of RKILL log located on the desktop here

Edited by narenxp, 28 September 2012 - 12:39 PM.


#5 PluggedNickel

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Posted 28 September 2012 - 01:08 PM

Thank you for your quick reply.
Requested files are attached. I should mention I previously ran Malwarebytes Anti-Malware which found no problems.

Attached File  TDSSKiller.2.8.10.0_28.09.2012_12.56.21_log.txt   101.82KB   4 downloads
Attached File  Rkill.txt   7.33KB   5 downloads

#6 narenxp

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Posted 28 September 2012 - 01:14 PM

You're infected by zero access.

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck




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