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Computer not starting


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6 replies to this topic

#1 Iamatuzzo

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Posted 27 September 2012 - 08:49 PM

Hi, I am new to this forum and was directed by a friend who solved her problems through this board. I am not computer savy, and am not even sure what version of windows i have. My computer is about 2.5 years old and about three days ago started showing a bluish white screen after having been turned on for about 10 mins. I opened up the hardrive to clean it out , and now it is not even turning on. help?
Thanks in advance :)

Edited by hamluis, 28 September 2012 - 10:03 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 noknojon

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Posted 27 September 2012 - 09:10 PM

I opened up the hardrive to clean it out <<
Hi -
Do you mean that you opened the Case of the computer, not the Hard Drive, or have you gone further than that ??
Were you only trying to clean loose dust etc from around the Case, and no more ??

Is there any chance that you have knocked any wire / connection loose ??

You could list the Make and Model of computer and post a snapshot with Speccy as this may give us a bit more to look at -
Publish a Snapshot using Speccy <<Follow These Directions

Thank You -

#3 Textbook

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Posted 27 September 2012 - 09:26 PM

Iamatuzzo may have a difficult time running Speccy if the computer won't power on :)

As somebody who describes themselves as non-computer savvy, I'm going to guess Iamatuzzo cleaned the dust out of the inside of his/her computer case. I have heard people call a desktop tower a hard drive before.

Iamatuzzo, can you clarify "not turning on"? Does the computer power on at all? When you hit the power button, do you see any lights on the tower, hear any sounds, or does nothing happen at all?

I would agree with noknojon that you probably knocked a cable loose. Please locate the manufacturer (Dell, HP, etc.) and model number. It may be on a sticker somewhere on the case.

Edited by Textbook, 27 September 2012 - 09:27 PM.


#4 noknojon

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Posted 27 September 2012 - 11:29 PM

after having been turned on for about 10 mins. <<
Hi -
I based my answer only on the fact that you seemed to say that you could run for about 10 mins without the problem showing
Can you access Safe Mode by tapping F8 on startup and selecting Safe Mode with Networking, or Last Known Good Configuration ??

If any of my ideas are not working, please post back with any options / repairs you have attempted so far -

Thank You -

#5 caperjac

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Posted 28 September 2012 - 05:51 AM

just a quick comment ,quite a few of my potential customers refer to there tower as My Hard drive ,like, can you have a look at my harddrive for me , the dvd rom's not working !

My answers are my opinion only,usually


#6 MDTechService

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Posted 28 September 2012 - 09:23 AM

Sounds like a loose cable.

Disconnect the power cable from the back of the computer, press the power button on the front. Open the case back up, gently make sure that all the cables running to and from the motherboard are seated properly. If you see burn marks or it smells like something burned, don't reconnect the power cable and don't turn it back on.

Especially:
  • Check the 20/24 pin connector (long and thin) that connects into the motherboard from the power supply
  • Check the cable running from the hard drive to the motherboard

Many cables only connect one way, so don't try to force anything.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

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Check the power cable to the wall first!

#7 hamluis

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Posted 28 September 2012 - 10:01 AM

Admin note: Seems like it would be wise...to await some feedback from the OP, at this point. Only he knows what was meant by his statements.

Louis




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