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BSOD when starting computer: %hs is missing.


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#1 captain19

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Posted 27 September 2012 - 11:00 AM

Hey all, I have a Macbook Pro and I'm running Windows 7 through Bootcamp. Everytime I try to start my computer a BSOD appears after the window logo with "STOP: C0000135 The program canít start because %hs is missing. Try reinstalling the program to fix this problem." I have tried booting through safe mode and all the modes listed when pressing F8 when starting the computer. None of the boot properly. All I get is a BSOD and computer shuts off and restarts. Please help me fix this problem.

Thanks in advance.

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#2 narenxp

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Posted 27 September 2012 - 11:04 AM

Were you infected? Did you run any scans that lead to crash?

The error code is commonly seen on systems infected by zero access.

When you press F8 do you have REPAIR YOUR COMPUTER option?

Do you have your windows 7 DVD ?

#3 captain19

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Posted 27 September 2012 - 11:16 AM

I don't think I was infected. Kept my computer pretty clean. Last thing I did before this problem was run windows update. And when it restarted it wouldn't boot properly.

Yes, I've tried the Repair Your Computer option. That didn't solve it.

No, I don't have my Windows 7 DVD.

#4 narenxp

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Posted 27 September 2012 - 12:54 PM

Yes, I've tried the Repair Your Computer option. That didn't solve it.


Press F8 on bootup

Select REPAIR YOUR COMPUTER

Click on REPAIR

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Can you get to this screen?

If yes,click on system restore

Try a system restore to a previous point before the windows update.Let me know how it goes

#5 captain19

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Posted 27 September 2012 - 02:03 PM

Yes, I've tried the Repair Your Computer option. That didn't solve it.


Press F8 on bootup

Select REPAIR YOUR COMPUTER

Click on REPAIR

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Can you get to this screen?

If yes,click on system restore

Try a system restore to a previous point before the windows update.Let me know how it goes



So I tried that and I get this:

Posted Image

#6 narenxp

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Posted 27 September 2012 - 02:06 PM

Can you try the startup repair?

#7 captain19

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Posted 27 September 2012 - 02:09 PM

I will try that now.

#8 captain19

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Posted 27 September 2012 - 02:17 PM

So I did it and it said it was successful. But when I booted the computer it still gave me a BSOD with "STOP: C0000135 The program canít start because %hs is missing. Try reinstalling the program to fix this problem."

#9 narenxp

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Posted 27 September 2012 - 02:49 PM

Can you click on COMMAND PROMPT in recovery options?

If yes,type NOTEPAD and press <ENTER>

Click on FILE-OPEN and let me know if you can browse through your local drives

#10 captain19

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Posted 27 September 2012 - 03:01 PM

Can you click on COMMAND PROMPT in recovery options?

If yes,type NOTEPAD and press <ENTER>

Click on FILE-OPEN and let me know if you can browse through your local drives



Yes I can browse through my local drives.

#11 narenxp

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Posted 27 September 2012 - 03:52 PM

Do you have a flash drive?

#12 captain19

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Posted 27 September 2012 - 03:59 PM

Do you have a flash drive?


Yes, I do.

#13 narenxp

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Posted 27 September 2012 - 05:02 PM

Copy this file to flash drive

http://www.bleepstatic.com/fhost/uploads/1/win7_subsystems.reg

Plug the flash drive into the PC

Now boot into command prompt and run these commands

In command prompt ,type this

bcdedit | find "osdevice"

This should show you the partition in which OS has been installed.For example if it is C drive,type this

REG LOAD HKLM\TempSoft C:\Windows\System32\config\software

Now type regedit and press <ENTER>

You should be able to launch registry editor,

Click on FILE-IMPORT and browse to flash drive and import the registry file saved already

Reboot the PC and see if it helps

Edited by narenxp, 27 September 2012 - 05:03 PM.


#14 captain19

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Posted 27 September 2012 - 05:29 PM

Hmm, I tried that and I still get the same error message.

#15 narenxp

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Posted 27 September 2012 - 05:30 PM

Can you browse to

c:\windows\system32 folder and see if you have a file called consrv.dll ?

Edited by narenxp, 27 September 2012 - 05:30 PM.





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