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Not sure what infection I have


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20 replies to this topic

#1 Nimajneb

Nimajneb

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  • 10 posts
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  • Local time:02:29 AM

Posted 25 September 2012 - 10:33 PM

Hello all, this happens to be my first post here. Thanks in advance for any help.

About two days ago, I witnessed my Microsoft Security Essentials abruptly turn off. It then, and continues, to display the following message:
"Security Essentials isn't monitoring your PC because the program's service stopped. You should restart it now." Any attempt to restart MSE displays the following message: "The specified service does not exist as an installed service." I am also given an error code: 0x80070424.

Whatever caused this problem also knocked out Windows Updates and Windows firewall. When I attempt to install Windows Updates, I receive the following message: "Code 80246008 Windows Update encountered an unknown error."

When I attempt to activate my Window's firewall, I receive the following: "Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall service?" Clicking "yes" in the dialog box results with "Windows cannot start the Windows Firewall service."

My browser also kept being rerouted to various spam and ad sites. I then ran Malwarebytes, which seems to have halted the browser problem, but the other problems still remain. I have exhausted any potential solutions that I could find on Microsoft's website.

Here is my DDS log:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1
Run by Ben at 23:03:57 on 2012-09-25
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.2092 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\rundll32.exe
C:\Windows\servicing\TrustedInstaller.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\System32\vdsldr.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [<NO NAME>]
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [Google Updater] "C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
LSP: mswsock.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{64AC1B2E-AA5B-4F0D-9B72-F22B06A4CABF} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{FD1BE408-30BD-43B9-A0B2-480D4AB00ED1} : DhcpNameServer = 192.168.1.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun-x64: [(Default)]
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [Google Updater] "C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ben\AppData\Roaming\Mozilla\Firefox\Profiles\qpq00v8w.default\
FF - prefs.js: browser.startup.homepage - hxxps://groupwise.cedarville.edu/gw/webacc
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_3_6\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npbittorrent.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - plugin: C:\Windows\SysWOW64\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe [?]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Windows\SMINST\BLService.exe [2008-6-10 341328]
R2 WDDMService.exe;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-8-17 116224]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-6-10 228408]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1c9d98cbb17d80;Google Update Service (gupdate1c9d98cbb17d80);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-20 133104]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 250568]
S3 cpudrv64;cpudrv64;C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys [2009-12-18 17864]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2009-12-8 1038088]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-20 133104]
S3 iscFlash;iscFlash;C:\SwSetup\sp45138\iscflashx64.sys [2009-6-16 25592]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-7 114144]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 284016]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-10-26 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-09-25 22:08:08 -------- d-----w- C:\Users\Ben\AppData\Local\ElevatedDiagnostics
2012-09-25 06:02:48 -------- d-----w- C:\Windows\System32\MpEngineStore
2012-09-25 03:03:04 -------- d-----w- C:\Users\Ben\AppData\Roaming\Malwarebytes
2012-09-25 03:02:44 -------- d-----w- C:\ProgramData\Malwarebytes
2012-09-25 03:02:42 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-09-25 03:02:42 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-09-22 13:49:16 73696 ----a-w- C:\Program Files (x86)\Mozilla Firefox\breakpadinjector.dll
2012-09-22 03:59:58 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FC4688B6-007B-4808-8F97-F2CEB9DD8BDC}\mpengine.dll
2012-09-21 01:10:31 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-09-04 23:00:18 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3F3200A8-4661-4FF2-9A6B-CEBA38072914}\gapaengine.dll
2012-09-04 22:44:32 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2012-09-04 22:42:30 -------- d-----w- C:\Program Files\Microsoft Security Client
2012-09-04 22:40:53 345984 ----a-w- C:\Windows\System32\drivers\netio.sys
.
==================== Find3M ====================
.
2012-09-05 04:31:21 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-09-05 04:31:21 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-07-04 14:33:06 2769408 ----a-w- C:\Windows\System32\win32k.sys
2008-04-01 14:01:08 49664 ----a-w- C:\Program Files (x86)\Loader.exe
2008-04-01 14:01:08 187694 ----a-w- C:\Program Files (x86)\Audiosurf.exe
.
============= FINISH: 23:04:44.44 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 September 2012 - 01:27 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Nimajneb

Nimajneb
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Posted 26 September 2012 - 08:30 PM

Hello Gringo, thanks for the help. I apologize for any delay in my responses; I work late hours and often don't get home until late in the evening.

Security Check log:

Results of screen317's Security Check version 0.99.51
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Microsoft Security Essentials
(On Access scanning disabled!)
Error obtaining update status for antivirus!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.65.0.1400
JavaFX 2.1.0
JavaFX 2.1.0 SDK
Java™ 6 Update 31
Java™ 7 Update 4
Java SE Development Kit 7 Update 4
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (15.0.1)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````



Adware Cleaner:

# AdwCleaner v2.003 - Logfile created 09/26/2012 at 21:14:08
# Updated 23/09/2012 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Ben - ROSCO
# Boot Mode : Normal
# Running from : C:\Users\Ben\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\ProgramData\Viewpoint
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]

-\\ Mozilla Firefox v15.0.1 (en-US)

Profile name : default
File : C:\Users\Ben\AppData\Roaming\Mozilla\Firefox\Profiles\qpq00v8w.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2466 octets] - [26/09/2012 21:14:08]

########## EOF - C:\AdwCleaner[S1].txt - [2526 octets] ##########




Rogue Killer:
For reasons I am not sure of, I had two logs for Rogue Killer. I have included them both; sorry for any inconvenience.

RogueKiller V8.0.5 [09/23/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User : Ben [Admin rights]
Mode : Scan -- Date : 09/26/2012 21:21:22

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\n.) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\U --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\L --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: FUJITSU MHZ2250BH G2 +++++
--- User ---
[MBR] 5c6bc45b3ca938c88303639fa39a8883
[BSP] 3b1bff84e2529ef744ba00651fbea089 : HP tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 227081 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 465063936 | Size: 11390 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt



RogueKiller V8.0.5 [09/23/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User : Ben [Admin rights]
Mode : Remove -- Date : 09/26/2012 21:22:21

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\n.) -> REPLACED (C:\Windows\system32\shell32.dll)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\n.) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\@ --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000004.@ --> REMOVED
[Del.Parent][FILE] 00000008.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000008.@ --> REMOVED
[Del.Parent][FILE] 000000cb.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\000000cb.@ --> REMOVED
[Del.Parent][FILE] 80000000.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000000.@ --> REMOVED
[Del.Parent][FILE] 80000032.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000032.@ --> REMOVED
[Del.Parent][FILE] 80000064.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000064.@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\U --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\00000004.@ --> REMOVED
[Del.Parent][FILE] 201d3dde : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\201d3dde --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-987631110-884727873-383801003-1000\$ff24043d55f85ce9a20a8337d9b4b888\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: FUJITSU MHZ2250BH G2 +++++
--- User ---
[MBR] 5c6bc45b3ca938c88303639fa39a8883
[BSP] 3b1bff84e2529ef744ba00651fbea089 : HP tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 227081 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 465063936 | Size: 11390 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2].txt >>
RKreport[1].txt ; RKreport[2].txt



Thanks again for the help.

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 26 September 2012 - 08:36 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Nimajneb

Nimajneb
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  • Members
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  • Local time:02:29 AM

Posted 26 September 2012 - 09:43 PM

Hello,

I ran Combofix as requested. The only potential problem that I experienced had occurred when Combofix rebooted my PC. I received an alert from Windows Firewall asking me if I wanted to grant Skype permission for networking. This did not seem to cause any problems for Combofix however.

Windows Firewall is now on and appears to be working. Security Essentials still provides me with the same error code as indicated above. I have not tried to install the Windows Update, opting to wait until you prompt me to do so. Otherwise, I do not see anything out of the ordinary.

Here is my ComboFix log:

ComboFix 12-09-26.06 - Ben 09/26/2012 21:59:12.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.2548 [GMT -4:00]
Running from: c:\users\Ben\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Config.ini
c:\program files (x86)\loader.exe
c:\programdata\Games.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-08-27 to 2012-09-27 )))))))))))))))))))))))))))))))
.
.
2012-09-25 22:08 . 2012-09-25 22:08 -------- d-----w- c:\users\Ben\AppData\Local\ElevatedDiagnostics
2012-09-25 06:02 . 2012-09-25 10:06 -------- d-----w- c:\windows\system32\MpEngineStore
2012-09-25 03:03 . 2012-09-25 03:03 -------- d-----w- c:\users\Ben\AppData\Roaming\Malwarebytes
2012-09-25 03:02 . 2012-09-25 03:02 -------- d-----w- c:\programdata\Malwarebytes
2012-09-25 03:02 . 2012-09-25 03:02 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-09-25 03:02 . 2012-09-07 21:04 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-22 13:49 . 2012-09-22 13:49 73696 ----a-w- c:\program files (x86)\Mozilla Firefox\breakpadinjector.dll
2012-09-22 03:59 . 2012-08-30 07:27 9308616 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FC4688B6-007B-4808-8F97-F2CEB9DD8BDC}\mpengine.dll
2012-09-21 01:10 . 2012-08-30 07:27 9308616 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-09-04 23:00 . 2012-09-04 23:00 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3F3200A8-4661-4FF2-9A6B-CEBA38072914}\gapaengine.dll
2012-09-04 22:44 . 2012-09-04 22:44 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2012-09-04 22:42 . 2012-09-04 22:44 -------- d-----w- c:\program files\Microsoft Security Client
2012-09-04 22:40 . 2010-04-06 08:34 345984 ----a-w- c:\windows\system32\drivers\netio.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-09-12 07:00 . 2006-11-02 12:35 64462936 ----a-w- c:\windows\system32\mrt.exe
2012-09-05 04:31 . 2012-04-05 01:00 696520 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-09-05 04:31 . 2011-05-17 16:42 73416 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-04 14:33 . 2012-08-16 07:08 2769408 ----a-w- c:\windows\system32\win32k.sys
2012-06-29 16:20 . 2012-08-16 01:36 648192 ----a-w- c:\windows\system32\netapi32.dll
2008-04-01 14:01 . 2011-05-10 02:31 187694 ----a-w- c:\program files (x86)\Audiosurf.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-07-27 321080]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
"Google Updater"="c:\program files (x86)\Google\Google Updater\GoogleUpdater.exe" [2011-09-20 161336]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-05 250568]
R4 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe [2009-03-02 89600]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-01-28 02:28 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-09-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 04:31]
.
2012-09-27 c:\windows\Tasks\Google Software Updater.job
- c:\program files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-20 09:39]
.
2012-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-20 20:46]
.
2012-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-20 20:46]
.
2012-09-05 c:\windows\Tasks\HPCeeScheduleForBen.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-06-10 03:03]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-10-29 153624]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-10-29 225816]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-10-29 199704]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-07-22 450048]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 1271168]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Ben\AppData\Roaming\Mozilla\Firefox\Profiles\qpq00v8w.default\
FF - prefs.js: browser.startup.homepage - hxxps://groupwise.cedarville.edu/gw/webacc
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
SafeBoot-MsMpSvc
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files (x86)\DivX\DivXCodecUninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-987631110-884727873-383801003-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*N‘¸(*M*P*3*)*\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-987631110-884727873-383801003-1000\Software\SecuROM\License information*]
"datasecu"=hex:28,72,d0,ab,09,54,09,86,e3,0f,00,ac,c2,8b,63,dd,03,f7,05,8e,25,
7e,e5,ea,fe,b8,cd,af,c6,83,54,bb,0b,ce,b0,de,08,78,4b,d1,18,fe,a8,6c,fa,8a,\
"rkeysecu"=hex:05,ba,3c,06,29,ef,ff,d5,b4,a1,2d,bf,d8,cd,1f,cc
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@DACL=(02 0010)
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
@DACL=(02 0010)
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@DACL=(02 0010)
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@DACL=(02 0010)
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@DACL=(02 0010)
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
c:\program files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
c:\windows\SMINST\BLService.exe
c:\program files (x86)\CyberLink\Shared Files\RichVideo.exe
c:\program files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
c:\program files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
c:\program files (x86)\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2012-09-26 22:35:07 - machine was rebooted
ComboFix-quarantined-files.txt 2012-09-27 02:35
.
Pre-Run: 42,098,827,264 bytes free
Post-Run: 42,173,411,328 bytes free
.
- - End Of File - - 2437960570336FAE68D36B482FED2FDF

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 September 2012 - 09:46 PM

Hello

I want you to uninstall and reinstall MSE and see if it starts working


gringo
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#7 Nimajneb

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Posted 26 September 2012 - 10:18 PM

Hello,

I had trouble downloading the file from Microsoft.com; none of the download links for MSE seemed to be working. Not sure if that was their problem or mine. I still had my original install file from about a month ago, so I used that. Seemed to update fine, and it ran a quick scan without any hiccups. No security risks were found.

Should I try to run and install Windows Updates?

#8 gringo_pr

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Posted 26 September 2012 - 10:29 PM

Yes try that now and give me update


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 Nimajneb

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Posted 26 September 2012 - 10:53 PM

Windows Update appeared to download and install without a problem. So far so good!

#10 gringo_pr

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Posted 26 September 2012 - 10:58 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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#11 Nimajneb

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Posted 26 September 2012 - 11:05 PM

Do I need to turn off MSE and the Windows Firewall before I run the Combofix script?

#12 gringo_pr

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Posted 26 September 2012 - 11:09 PM

That would be best


gringo
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#13 Nimajneb

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Posted 26 September 2012 - 11:34 PM

Here is the new Combofix log. No obvious problems that I am aware of.

ComboFix 12-09-26.06 - Ben 09/27/2012 0:17.2.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.2309 [GMT -4:00]
Running from: c:\users\Ben\Desktop\ComboFix.exe
Command switches used :: c:\users\Ben\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-08-27 to 2012-09-27 )))))))))))))))))))))))))))))))
.
.
2012-09-27 04:28 . 2012-09-27 04:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-09-27 02:58 . 2012-09-27 02:57 927800 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4B81B428-B063-4135-A694-5A0F3BF55F77}\gapaengine.dll
2012-09-27 02:58 . 2012-08-30 04:27 9308616 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8A760490-C4CF-4849-A924-2D5D9EC103DB}\mpengine.dll
2012-09-27 02:52 . 2012-09-27 03:36 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2012-09-27 02:52 . 2012-09-27 03:36 -------- d-----w- c:\program files\Microsoft Security Client
2012-09-25 22:08 . 2012-09-25 22:08 -------- d-----w- c:\users\Ben\AppData\Local\ElevatedDiagnostics
2012-09-25 06:02 . 2012-09-25 10:06 -------- d-----w- c:\windows\system32\MpEngineStore
2012-09-25 03:03 . 2012-09-25 03:03 -------- d-----w- c:\users\Ben\AppData\Roaming\Malwarebytes
2012-09-25 03:02 . 2012-09-25 03:02 -------- d-----w- c:\programdata\Malwarebytes
2012-09-25 03:02 . 2012-09-25 03:02 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-09-25 03:02 . 2012-09-07 21:04 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-22 13:49 . 2012-09-22 13:49 73696 ----a-w- c:\program files (x86)\Mozilla Firefox\breakpadinjector.dll
2012-09-04 22:40 . 2010-04-06 08:34 345984 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-31 02:03 . 2012-08-31 02:03 228768 ----a-w- c:\windows\system32\drivers\MpFilter.sys
.
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.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-09-12 07:00 . 2006-11-02 12:35 64462936 ----a-w- c:\windows\system32\mrt.exe
2012-09-05 04:31 . 2012-04-05 01:00 696520 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-09-05 04:31 . 2011-05-17 16:42 73416 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-31 02:03 . 2012-03-21 00:44 128456 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-07-04 14:33 . 2012-08-16 07:08 2769408 ----a-w- c:\windows\system32\win32k.sys
2012-06-29 16:20 . 2012-08-16 01:36 648192 ----a-w- c:\windows\system32\netapi32.dll
2008-04-01 14:01 . 2011-05-10 02:31 187694 ----a-w- c:\program files (x86)\Audiosurf.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-07-27 321080]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
"Google Updater"="c:\program files (x86)\Google\Google Updater\GoogleUpdater.exe" [2011-09-20 161336]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-05 250568]
R4 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe [2009-03-02 89600]
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-01-28 02:28 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-09-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 04:31]
.
2012-09-27 c:\windows\Tasks\Google Software Updater.job
- c:\program files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-20 09:39]
.
2012-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-20 20:46]
.
2012-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-20 20:46]
.
2012-09-05 c:\windows\Tasks\HPCeeScheduleForBen.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-06-10 03:03]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-10-29 153624]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-10-29 225816]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-10-29 199704]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-07-22 450048]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Ben\AppData\Roaming\Mozilla\Firefox\Profiles\qpq00v8w.default\
FF - prefs.js: browser.startup.homepage - hxxps://groupwise.cedarville.edu/gw/webacc
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files (x86)\DivX\DivXCodecUninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-987631110-884727873-383801003-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*N‘¸(*M*P*3*)*\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-987631110-884727873-383801003-1000\Software\SecuROM\License information*]
"datasecu"=hex:28,72,d0,ab,09,54,09,86,e3,0f,00,ac,c2,8b,63,dd,03,f7,05,8e,25,
7e,e5,ea,fe,b8,cd,af,c6,83,54,bb,0b,ce,b0,de,08,78,4b,d1,18,fe,a8,6c,fa,8a,\
"rkeysecu"=hex:05,ba,3c,06,29,ef,ff,d5,b4,a1,2d,bf,d8,cd,1f,cc
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@DACL=(02 0010)
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
@DACL=(02 0010)
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@DACL=(02 0010)
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@DACL=(02 0010)
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@DACL=(02 0010)
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-09-27 00:31:58
ComboFix-quarantined-files.txt 2012-09-27 04:31
ComboFix2.txt 2012-09-27 02:35
.
Pre-Run: 40,966,832,128 bytes free
Post-Run: 42,201,071,616 bytes free
.
- - End Of File - - BF8746AB299342671729649DD34504D5

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:29 AM

Posted 26 September 2012 - 11:40 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Adobe Reader 9.4.3
DNA
Java SE Development Kit 7 Update 4
Java™ 6 Update 31
Java™ 7 Update 4
JavaFX 2.1.0
JavaFX 2.1.0 SDK
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Proud Graduate Of Malware Removal University

#15 Nimajneb

Nimajneb
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  • Local time:02:29 AM

Posted 28 September 2012 - 03:46 AM

Hello,


Here is my Malwarebytes log:

Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.28.03

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Ben :: ROSCO [administrator]

9/28/2012 4:32:39 AM
mbam-log-2012-09-28 (04-32-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207950
Time elapsed: 3 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



My HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:38:49 AM, on 9/28/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Users\Ben\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Google Updater] "C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe (file missing)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate1c9d98cbb17d80) (gupdate1c9d98cbb17d80) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\STacSV64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: WD SmartWare Drive Manager Service (WDDMService.exe) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13139 bytes




I did have a problem downloading files in Firefox; if I tried to change the destination folder for the download, I received the following message:

"Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

This caused my browser to hang up, and I had to use Task Manager to close my browser. I then had to navigate back to the download page and download the file to the default destination folder.

Otherwise, I have not experienced any noticeable problems.




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