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Windows 7 Ultimate


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#1 myPRONEpc

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Posted 24 September 2012 - 12:10 PM

Not sure if this is the right place to ask foe help, but this is what I've got.

I've got Windows 7 Ultimate running on my my machine, I began to install the trail version of Autodesk Inventor off of a flash drive, while that was in running in the back ground I'm working in photoshop and illustrator and running Firefox. As I quit Illustrator, firefox stopped responding, so I decided to see where inventor was at percentage wise. Same thing, couldn't get to it. The task bar would show up when I moused over it, but nothing would go. Tried running Task Manager, but no luck, so I walked away to let the PC finish thinking and I came back to a blank screen with text bar flashing. So I yanked out the flash drive and powered down the PC. When I went to reboot, it just hung there at the starting windows title screen. Kept trying for the next while, same thing. Tried doing a repair with the installation disk and nothing. Ran DskChk in Cprompt and it gave me disk info and said "Failed to transfer logged messages to the event log"
I then ran bootrec.exe/fixmbr and bootrec.exe/fixboot and both where successful. But at reboot I get "Windows failed to start. A recent hardware or software change might be the cause...."
Status: 0xc000000f
Info: The boot selection failed because a required device is inaccessible.

Then I ran the start up repair from my disk, about 3-4 times. And nothing. I've been able to check the status of the disk with western digital diagnostic tools and it has two bad sectors. And since the disk is still "readable", I cloned it to another disk as back up (wish I would've cloned it before this happened), but the other disk gets the same results. What other steps can I take to get this disk/image back up and running? I've temporarily installed my OS on another HD just to get back to work, so I know the rest of the hardware is good.

Hope this made sense.
And if this is the right place to ask, what other info is needed

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#2 SleepyDude

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Posted 24 September 2012 - 12:30 PM

Hi,

- Press F8 during boot and Click Repair your computer if this doesn't work boot from the Windows 7 DVD disk like you did before
- Click the operating system that you want to repair, and then click Next.
- In the System Recovery Options dialog box, click Command Prompt.
- Type Bootrec /RebuildBcd, and then press ENTER.

If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory.
To add the entry to the BCD store, type Yes. A confirmation message appears that indicates the entry was added successfully.

If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it.
To do this, type the following commands in the order in which they are presented:
- Bcdedit /export C:\BCD_Backup
- ren c:\boot\bcd bcd.old
- Bootrec /rebuildbcd

Edited by SleepyDude, 24 September 2012 - 12:30 PM.

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#3 myPRONEpc

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Posted 24 September 2012 - 10:29 PM

ok, followed all the steps and still get this...

Scanning all disks for Windows installations.

Please wait since this can take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

This was the same message I got before and after taking these steps...

"Bcdedit /export C:\BCD_Backup
- ren c:\boot\bcd bcd.old
- Bootrec /rebuildbcd"

After reebooting I get

Windows failed to start. A recent hardware or software change might be the cause. to fix the problem:
1. Insert your windows installation disc and restart your computer
2. Choose your language settings and click next
3. Click repair your computer

If you do not have....

File: \Boot\BCD
Status: 0xc000000f
Info: An error occurred while attempting to read the boot configuration data

Gabe

Edited by myPRONEpc, 24 September 2012 - 10:34 PM.


#4 SleepyDude

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Posted 26 September 2012 - 10:35 AM

Hi Gabe,

Can you try doing a repair with the installation disk again please.
Post the result.

If it didn't work please download Listparts choose the 32-bits or 64-bits version according to the windows you have and save the file to a USB flash drive.

- insert the USB flash drive on the computer with the problem
- boot with the Windows 7 DVD to access the System Recovery Options and select Command Prompt
- start Notepad from the Command Prompt type Notepad and press Enter
- on the File menu click Open use the window to locate the drive letter corresponding to the flash drive, take note of the drive
- close notepad
- from the Command Prompt run Listparts type H:\listparts or for 64-bits version type H:\listParts64) and press Enter
Replace H: with the driver letter corresponding to the flash drive
- inside Listparts check List BCD and click the Scan button
- Listparts will generate a log called Result.txt in the flash drive, please copy & paste it to your reply.

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#5 MDTechService

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Posted 26 September 2012 - 12:34 PM

The freeze during a program installation may have something to do with this. Have you tried a restore to an earlier point in time?
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

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#6 myPRONEpc

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Posted 28 September 2012 - 10:31 PM

Ok, sorry for the delay, here's the log...

ListParts by Farbar Version: 25-09-2012
Ran by SYSTEM (administrator) on 28-09-2012 at 20:28:57
Windows 7 (X64)
Running From: F:\
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 8%
Total physical RAM: 8053.4 MB
Available physical RAM: 7393.55 MB
Total Pagefile: 8051.55 MB
Available Pagefile: 7379.96 MB
Total Virtual: 8192 MB
Available Virtual: 8191.91 MB

======================= Partitions =========================

1 Drive c: (System Reserved) (Fixed) (Total:0.09 GB) (Free:0.07 GB) NTFS
3 Drive e: (GRMCULXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF
4 Drive f: (KINGSTON) (Removable) (Total:14.53 GB) (Free:3.61 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 465 GB 5120 KB
Disk 1 Online 14 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 95 MB 1024 KB
Partition 2 Primary 465 GB 96 MB

======================================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C System Rese NTFS Partition 95 MB Healthy

======================================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D RAW Partition 465 GB Healthy

======================================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 14 GB 4032 KB

======================================================================================================

Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F KINGSTON FAT32 Removable 14 GB Healthy

======================================================================================================
The boot configuration data store could not be opened.
The system cannot find the file specified.


****** End Of Log ******

#7 myPRONEpc

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Posted 28 September 2012 - 10:33 PM

BTW, I ran r-studio and recovered most of my data and work files from the old HDD, so I know it might be salvageable, would just like to get the clone working so I dont have to re-install everything. Thanks

G

#8 SleepyDude

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Posted 29 September 2012 - 05:48 AM

BTW, I ran r-studio and recovered most of my data and work files from the old HDD, so I know it might be salvageable, would just like to get the clone working so I dont have to re-install everything. Thanks

G


Hi,

Please confirm that the log above is from the cloned disk or is from the one with the bad sectors?

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#9 myPRONEpc

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Posted 29 September 2012 - 09:43 AM

The log is from the cloned HDD

#10 SleepyDude

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Posted 29 September 2012 - 10:45 AM

The log is from the cloned HDD


Ok, Can you please put back the "bad hdd" and generate a report using ListParts?
How did you clone the disk?

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#11 myPRONEpc

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Posted 29 September 2012 - 12:31 PM

Ok, here's the log from the old disk....

ListParts by Farbar Version: 25-09-2012
Ran by SYSTEM (administrator) on 29-09-2012 at 10:30:06
Windows 7 (X64)
Running From: F:\
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 8%
Total physical RAM: 8053.4 MB
Available physical RAM: 7385.62 MB
Total Pagefile: 8051.55 MB
Available Pagefile: 7365.66 MB
Total Virtual: 8192 MB
Available Virtual: 8191.91 MB

======================= Partitions =========================

1 Drive c: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
3 Drive e: (GRMCULXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF
4 Drive f: (KINGSTON) (Removable) (Total:14.53 GB) (Free:3.63 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 465 GB 0 B
Disk 1 Online 14 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 100 MB 1024 KB
Partition 2 Primary 465 GB 101 MB

======================================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C System Rese NTFS Partition 100 MB Healthy

======================================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D RAW Partition 465 GB Healthy

======================================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 14 GB 4032 KB

======================================================================================================

Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F KINGSTON FAT32 Removable 14 GB Healthy

======================================================================================================

Windows Boot Manager
--------------------
identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}
device partition=C:
description Windows Boot Manager
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
default {5be0b0b8-f654-11df-9c19-ae89af1eabb5}
resumeobject {5be0b0b7-f654-11df-9c19-ae89af1eabb5}
displayorder {5be0b0b8-f654-11df-9c19-ae89af1eabb5}
toolsdisplayorder {b2721d73-1db4-4c62-bf78-c548a880142d}
timeout 30

Windows Boot Loader
-------------------
identifier {5be0b0b8-f654-11df-9c19-ae89af1eabb5}
device partition=D:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
recoverysequence {5be0b0b9-f654-11df-9c19-ae89af1eabb5}
recoveryenabled Yes
osdevice partition=D:
systemroot \Windows
resumeobject {5be0b0b7-f654-11df-9c19-ae89af1eabb5}
nx OptIn

Windows Boot Loader
-------------------
identifier {5be0b0b9-f654-11df-9c19-ae89af1eabb5}
device ramdisk=[D:]\Recovery\5be0b0b9-f654-11df-9c19-ae89af1eabb5\Winre.wim,{5be0b0ba-f654-11df-9c19-ae89af1eabb5}
path \windows\system32\winload.exe
description Windows Recovery Environment
inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
osdevice ramdisk=[D:]\Recovery\5be0b0b9-f654-11df-9c19-ae89af1eabb5\Winre.wim,{5be0b0ba-f654-11df-9c19-ae89af1eabb5}
systemroot \windows
nx OptIn
winpe Yes
custom:46000010 Yes

Resume from Hibernate
---------------------
identifier {5be0b0b7-f654-11df-9c19-ae89af1eabb5}
device partition=D:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {1afa9c49-16ab-4a5c-901b-212802da9460}
filedevice partition=D:
filepath \hiberfil.sys
debugoptionenabled No

Windows Memory Tester
---------------------
identifier {b2721d73-1db4-4c62-bf78-c548a880142d}
device partition=C:
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
badmemoryaccess Yes

EMS Settings
------------
identifier {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
bootems Yes

Debugger Settings
-----------------
identifier {4636856e-540f-4170-a130-a84776f4c654}
debugtype Serial
debugport 1
baudrate 115200

RAM Defects
-----------
identifier {5189b25c-5558-4bf2-bca4-289b11bd29e2}

Global Settings
---------------
identifier {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
inherit {4636856e-540f-4170-a130-a84776f4c654}
{0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
{5189b25c-5558-4bf2-bca4-289b11bd29e2}

Boot Loader Settings
--------------------
identifier {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
{7ff607e0-4395-11db-b0de-0800200c9a66}

Hypervisor Settings
-------------------
identifier {7ff607e0-4395-11db-b0de-0800200c9a66}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200

Resume Loader Settings
----------------------
identifier {1afa9c49-16ab-4a5c-901b-212802da9460}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}

Device options
--------------
identifier {5be0b0ba-f654-11df-9c19-ae89af1eabb5}
description Ramdisk Options
ramdisksdidevice partition=D:
ramdisksdipath \Recovery\5be0b0b9-f654-11df-9c19-ae89af1eabb5\boot.sdi


****** End Of Log ******

As far as the clone, I used Acronis to clone it using and Acronis startup disc.

#12 myPRONEpc

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Posted 05 October 2012 - 08:52 AM

bump

#13 SleepyDude

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Posted 07 October 2012 - 04:13 PM

Hi,

Sorry, some how i didn't see the notification about this post getting updated...

The ListParts reports show the windows partition as RAW on both disks and this is the reason for the "Total identified Windows installations: 0"
Now that you have recovered most of the files and because you have two copies you can try to recover the raw partition using Testdisk, its best to try this on the disk without bad sectors.

The Testdisk is included on the Parted Magic boot CD, download the ISO using the link above (Most people will only need this file), you need to burn the ISO using the "Burn Image option" in your burning application instead of copy the ISO file to the CD.

Boot from the Parted Magic boot CD and run the TestDisk tool, its available on the System Tools menu, then follow these steps:
  • At the first window select No Log and press the Enter key
  • Select what drive to analyse, choose Proceed and Enter
  • Select partition type – Intel
  • Select Analyse then Enter. The drive/partition will be analysed.
  • Select Proceed at the next screen, then Enter
  • Press Y if the partitions were created under Vista (Select Y for Windows 7 also)
  • TestDisk should say Structure OK. Choose the drive/partition to fix. Then press Enter
  • Select Write and press Enter
  • Press Y
  • Press Enter and close TestDisk. Reboot the computer.

Edited by SleepyDude, 07 October 2012 - 04:14 PM.

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#14 myPRONEpc

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Posted 07 October 2012 - 09:24 PM

OK, after step 4 I get presented with this option...

1 * HPFS - NTFS 0 32 33 12 60 48 194560 [system reserved]

Bad sector count.
2 P HPFS - NTFS 12 60 49 608000 140 12 976564224


QUICK SEARCH clicked this option

Enter to continue option clicked this option

now asks for deeper search.

Am I in the right place?

#15 SleepyDude

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Posted 08 October 2012 - 03:55 AM

OK, after step 4 I get presented with this option...

1 * HPFS - NTFS 0 32 33 12 60 48 194560 [system reserved]

Bad sector count.
2 P HPFS - NTFS 12 60 49 608000 140 12 976564224


QUICK SEARCH clicked this option

Enter to continue option clicked this option

now asks for deeper search.

Am I in the right place?


Hi,

From the Testdisk page:

If the HD geometry mismatches the geometry used when creating the partition table, warning messages such as: Bad sector count, Bad relative sector or Bad ending head are displayed when Analyse is selected from the main menu. If you see such errors, you may need to use the Geometry menu to change the logical number of heads. Try 255, 16, 32, 64, 128 and 240 heads until TestDisk finds all your partitions. 255 and 240 are the most common head values.


Before trying to change the geometry on TestDisk make sure the BIOS is set to auto detect the disk and if the HDD size is correct.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
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Rui

 
 





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