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Infected with Random Ads playing in background


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15 replies to this topic

#1 toxic302

toxic302

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  • Local time:11:37 PM

Posted 24 September 2012 - 11:45 AM

Hello,

Thank you in advance for your help in this matter. I need to remove an infection on a computer. I have seen on your forums that this type of virus (ads playing in background) can be removed with tdsskiller. I have downloaded the program but can't get it to run. Can you help me get this !@#^#^$%&@#! virus off my computer. Thank you. BTW you guys do a great job thank you for your time and investment in our issues.

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#2 Broni

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Posted 24 September 2012 - 11:56 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 toxic302

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Posted 24 September 2012 - 12:46 PM

Thank you for the prompt response the last program wouldn't run, and as a note I have run malwarebytes earlier today and it found three trojans which I removed. I did run it again as part of your processes.

Results of screen317's Security Check version 0.99.51
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.0.1400
Java™ 6 Update 27
Java version out of Date!
Adobe Reader X 10.1.1 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 19-09-2012
Ran by MGiaccone (administrator) on 24-09-2012 at 13:18:13
Running from "C:\Users\admin\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-09-20 17:55] - [2012-08-22 13:16] - 1292144 ____A (Microsoft Corporation) A5EBB8F648000E88B7D9390B514976BF

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


*** End of log ****



MiniToolBox by Farbar Version: 23-07-2012
Ran by MGiaccone (administrator) on 24-09-2012 at 13:21:14
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : CEO_PC
Primary Dns Suffix . . . . . . . : Assemblers.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Assemblers.local
wp.comcast.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : wp.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-67-E5-27-B3-12
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f504:61f7:81d2:1490%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.10.80(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 24, 2012 11:08:33 AM
Lease Expires . . . . . . . . . . : Monday, October 01, 2012 11:08:32 AM
Default Gateway . . . . . . . . . : 10.1.10.1
DHCP Server . . . . . . . . . . . : 10.1.10.1
DHCPv6 IAID . . . . . . . . . . . : 248539109
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-8D-39-E2-D0-67-E5-27-B3-12
DNS Servers . . . . . . . . . . . : 10.1.10.46
68.87.72.130
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.wp.comcast.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : wp.comcast.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 10.1.10.46

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging google.com [74.125.225.33] with 32 bytes of data:
Reply from 74.125.225.33: bytes=32 time=42ms TTL=53
Reply from 74.125.225.33: bytes=32 time=59ms TTL=53

Ping statistics for 74.125.225.33:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 59ms, Average = 50ms
Server: UnKnown
Address: 10.1.10.46

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=928ms TTL=49
Reply from 72.30.38.140: bytes=32 time=1014ms TTL=49

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 928ms, Maximum = 1014ms, Average = 971ms
Server: UnKnown
Address: 10.1.10.46

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...d0 67 e5 27 b3 12 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.1.10.1 10.1.10.80 10
10.1.10.0 255.255.255.0 On-link 10.1.10.80 266
10.1.10.80 255.255.255.255 On-link 10.1.10.80 266
10.1.10.255 255.255.255.255 On-link 10.1.10.80 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.1.10.80 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.1.10.80 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 266 fe80::/64 On-link
11 266 fe80::f504:61f7:81d2:1490/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/24/2012 11:10:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2012 03:05:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2012 00:31:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/22/2012 00:30:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/21/2012 03:19:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/20/2012 06:29:45 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/20/2012 06:28:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/20/2012 05:53:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/17/2012 04:05:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/17/2012 03:14:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/24/2012 01:14:36 PM) (Source: Microsoft-Windows-GroupPolicy) (User: ASSEMBLERS)
Description: The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.

Error: (09/24/2012 00:46:36 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.

Error: (09/24/2012 11:08:34 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (09/24/2012 11:08:32 AM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (09/24/2012 11:08:32 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain ASSEMBLERS due to the following:
%%1311

This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.



ADDITIONAL INFO

If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.

Error: (09/24/2012 09:43:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

Error: (09/24/2012 09:42:36 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SSDPSRV service.

Error: (09/24/2012 02:41:46 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

Error: (09/24/2012 02:41:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

Error: (09/23/2012 05:41:45 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.


Microsoft Office Sessions:
=========================
Error: (09/24/2012 11:10:14 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2012 03:05:30 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2012 00:31:19 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Intuit\quickbooks enterprise solutions 10.0\qbmapi64.exe

Error: (09/22/2012 00:30:35 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/21/2012 03:19:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/20/2012 06:29:45 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Intuit\quickbooks enterprise solutions 10.0\qbmapi64.exe

Error: (09/20/2012 06:28:27 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/20/2012 05:53:05 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/17/2012 04:05:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/17/2012 03:14:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe AIR (Version: 1.5.3.9130)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.278)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Bing Bar (Version: 7.0.765.0)
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========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 3316.94 MB
Available physical RAM: 1553.57 MB
Total Pagefile: 6632.17 MB
Available Pagefile: 4516.9 MB
Total Virtual: 2047.88 MB
Available Virtual: 1939.29 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:220.07 GB) (Free:111.59 GB) NTFS
3 Drive s: (DATA) (Network) (Total:557.75 GB) (Free:134.16 GB) NTFS

========================= Users: ========================================

User accounts for \\CEO_PC

admin Administrator ASPNET
Guest


**** End of log ****



Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.24.08

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
MGiaccone :: CEO_PC [administrator]

9/24/2012 1:26:21 PM
mbam-log-2012-09-24 (13-26-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 206259
Time elapsed: 3 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 Broni

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Posted 24 September 2012 - 01:56 PM

I don't see any AV program running.

Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

Next...

Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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#5 toxic302

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Posted 24 September 2012 - 04:12 PM

I ended up installing microsoft security essentials, I have it running its a little under halfway through. I'm heading home for the evening and will pick this back up tomorrow. Thank you for your help so far.

#6 Broni

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Posted 24 September 2012 - 04:14 PM

:)

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#7 toxic302

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Posted 25 September 2012 - 11:26 AM

Microsoft Security Essentials found nothing. And TDSSKiller won't run it acts like it loads and then nothing happens. Also I'm getting what appears to be a fake memory error. That says out of memory Line 2.

#8 Broni

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Posted 25 September 2012 - 11:28 AM

Run it from safe mode.

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#9 toxic302

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Posted 25 September 2012 - 11:45 AM

Booted into Safe Mode via the Advanced Startup Screen and it still won't run

#10 Broni

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Posted 25 September 2012 - 01:08 PM

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

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#11 toxic302

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Posted 25 September 2012 - 02:05 PM

Rkill 2.4.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/25/2012 03:02:37 PM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* C:\Windows\Samsung\PanelMgr\SSMMgr.exe (PID: 4092) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 09/25/2012 03:02:50 PM
Execution time: 0 hours(s), 0 minute(s), and 12 seconds(s)

#12 Broni

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Posted 25 September 2012 - 03:13 PM

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
OK any security prompts.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.

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#13 toxic302

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Posted 25 September 2012 - 03:52 PM

The tool will not run.

#14 Broni

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Posted 25 September 2012 - 04:33 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#15 toxic302

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Posted 26 September 2012 - 01:14 PM

I have posted in the other place




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