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redirected to wrong websites

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#1 erin426


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Posted 23 September 2012 - 03:17 PM


I'm new to this forum and in desperate need of some assistance. I find that my internet connection is very slow and I am redirected to websites that I didn't click on through google/yahoo/msn search engines... this occurs in IE and Firefox. I ran the latest version of McAfee, 3 infected files that were removed... problem still occurred. Then downloaded and ran malwarebytes.. 0 infected files. How do I fix this??? this is so frustrating. Please let me know if there is any other information that I need to provide for you to help me.

Thank you,

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#2 InadequateInfirmity


    I Gots Me A Certified Edumication

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Posted 23 September 2012 - 03:41 PM

Update and do a quick scan with Malwarebytes remove all that it finds and reboot.

Update do a quick scan with Superantispyware remove all this finds reboot.

Then run a scan with eset remove all that it finds reboot your machine and if the issue persist see below.

Please download FarbarServiceScanner and run it on the computer with the issue.

Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.

Download Adware Cleaner run it as admin Click the delete button allow it to run and post the log it creates.


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