Please use Internet Explorer
for these steps -
Download Security Check by Screen317
, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note
: If a security program requests permission to access the Internet, allow it to do so.
Download SuperantiSpyware Free
Install it and make sure you check for Updates, also Update
your Malwarebytes -
Run Full Scans
with both programs and post the logs back here MBAM has Logs at the Top of the face, and SAS has View Scan Logs near Bottom Left -
I'd like us to scan your machine with ESET OnlineScan - Click on the following link to open ESET OnlineScan
You will be prompted to disable any antivirus programs for this to run - Information on A/V control (temp disable) HERE
Download ESET online Scanner
This will take quite a while to load the base program, and then the updated definitions
Post the results back here -
Please download MiniToolBox
, Save it to your desktop and run it.
Checkmark the following boxes:Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List last 10 Event Viewer log
List Installed Programs
List Devices (problems only)
List Users, Partitions and Memory size.
List Minidump Files
and post the result (Result.txt
). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Thank You -Spell Edit -
Edited by noknojon, 23 September 2012 - 07:22 PM.