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Internet Explorer won't work...hijacked maybe?


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2 replies to this topic

#1 Unreal_Achievement

Unreal_Achievement

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Posted 22 September 2012 - 10:16 PM

Hey guys, I'm new here so I'm not sure if there is already a solution for my problem but... whenever I open my laptop and login, I am greeted with a SysWow.exe scripting window, and then it disappears. It wasn't a problem for a while but then I wanted to open Internet Explorer. When I clicked on it, it opened, but as soon as the page loaded, it closed by itself. I don't know how to fix this. I don't even use this browser, I use Google Chrome and it doesn't have the problem. Another thing I noticed was that sometimes I see Internet Explorer open by itself and then immediately close. I've scanned my computer with McAfee and Malwarebytes numerous times and the problem is still there. Oh, and another really annoying thing that keeps happening is that I'm getting pushed out of the current window I'm on and then I have to click on it to continue my work. It gets really annoying too, like there's some sort of invisible window that keeps popping up. So, if there's anyone out there who can fix this, please don't hesitate to tell me.

Unreal_Achievement

Here's a Full Scan on Malwarebytes:


Malwarebytes Anti-Malware (Trial) 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.22.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
MCDUBB :: MCDUBB-PC [administrator]

Protection: Enabled

9/22/2012 7:47:12 PM
mbam-log-2012-09-22 (19-47-12).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 332305
Time elapsed: 1 hour(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Edited by Unreal_Achievement, 22 September 2012 - 10:18 PM.


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#2 nasdaq

nasdaq

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Posted 27 September 2012 - 10:06 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
    • DDS.scr <- not recommended if you use Chrome to download this .scr file. Use the other options.
    • DDS.pif
    • DDS.COM
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

Please post the logs for my review.

#3 nasdaq

nasdaq

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Posted 03 October 2012 - 12:50 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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