Posted 22 September 2012 - 04:01 PM
For some time I've been having a problem with my laptop screen going white randomly. I've posted on this website before and me and other people have always assumed it was an hardware problem. So I tried what they and the popular websites told me, I tried to reconnect the motherboard cable with the LCD screen, didn't work. I plugged it into an external monitor, worked perfectly fine. I've even tried using a different LCD screen, which still yielded the white screen.
Just recently (in a stroke of genius), I went back to one of the first things that one should always do if a computer malfunctions: I booted into safe mode. On the first time the screen went back to normal, which I thought was just the screen's random action of switching between white and normal, but when I tried it a second and a third time and it put the screen back to normal, I knew that it wasn't really random. Then, I ran Malwarebytes, which found one virus that I immediately deleted.
With the virus deleted I thought that the virus was the cause of my screen problem and everything was going to be fine, until the screen went back to being white.
I would greatly appreciate if anyone could help me finding out what might be the cause of my problem.
The laptop is a Pavilion g4-1016dx and I am using Windows 7