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#1 smurf197

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Posted 21 September 2012 - 09:01 PM

In the last few days, a new tab with a supposed search engine has popped up in google chrome, it is called "mysearchresults.com" as far as I can tell from doing some research, it is some sort of virus/malware that tracks, hijacks, something along those lines. The computer is still working well, but I have so far tried numerous things without any help. Malwarebyte seems to stop the tab from running so that now a tab still opens up "search.startnow.com" but at least it's blocked from running the site. I also ran spybot, superantispyware, a registry cleaner, I tried doing these in safemode as well. I also tried a system restore to about 1 month ago, but nothing seems to make a difference. It does not show up under programs to uninstall or under search engine settings in google chrome, I have also uninstalled and reinstalled chrome. I have Windows 7.

any advice would be great, thanks.

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#2 Broni

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Posted 21 September 2012 - 09:11 PM

Start with reinstalling Chrome...

  • Go to Start > All Programs > Google Chrome > Uninstall Google Chrome.
  • Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete browser data" checkbox.
  • Select the default browser you'd like to use.
  • Click OK in the confirmation prompt.
Install fresh copy.

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