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McAfee is saying it contains virus


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#1 mmatt

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Posted 21 September 2012 - 06:50 AM

Hi.
I believe I have the redirect virus and have been going to post in the removal forum. However when I follow the steps in "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" and go to download the GMER Log program, McAfee Site Advisor claims it contains virus and pegging the website dangerous to go onto.
I don't want to be infecting my computer further but don't want to undermine the forum either.Is McAfee just been over the top?
Any help would be appreciated

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#2 rotor123

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Posted 21 September 2012 - 09:15 AM

Just curious is this the same computer that you are asking about here?
Windows 7 Factory reset problem. http://www.bleepingcomputer.com/forums/topic469399.html

Thanks
Roger

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167 @ June 2015


#3 mmatt

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Posted 21 September 2012 - 10:02 AM

Yep Roger. It is. I was think of doing a factor reset instead of going through all the logs and wanted to get opinions of if the restore was working.

#4 rotor123

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Posted 21 September 2012 - 10:30 AM

That will depend on how the store did the install. Try 589661's suggestion http://www.bleepingcomputer.com/forums/topic469399.html/page__view__findpost__p__2847028 to see if you can find the Toshiba Recovery Media Creator. It should be under the Toshiba programs. Start Orb, All Programs, Toshiba. Or try clicking on the start orb and typing Toshiba into the search box and see if it shows up that way.

Good Luck
If you can't find it I would order the recovery disks as they are handy to have. The first thing I did was make them when I bought my Laptops. This Toshiba I'm on now has Windows 7 that I installed clean and downloaded all the drivers, utilities and software for from Toshiba because it came with Vista Business. The Toshiba works best with more than just drivers due to the design.

Good Luck
Roger

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How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
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167 @ June 2015


#5 rotor123

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Posted 21 September 2012 - 10:43 AM

Back to your original question McAfee is giving a false positive. You did download it from a link here? It is safe when downloaded from a link here.

Here is a link to a virustotal report: https://www.virustotal.com/file/ce723717c56b2231ea7843f5408225b07a997b466584d38d278db5e7cf2c2eb0/analysis/

Hope This helps
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015


#6 quietman7

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Posted 24 September 2012 - 08:49 AM

...when I follow the steps in "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" and go to download the GMER Log program, McAfee Site Advisor claims it contains virus and pegging the website dangerous to go onto.

As rotor123 indicates thia is a false positive. Let me explain so you understand what's going on.

Certain embedded files that are part of legitimate programs or specialized fix tools like GMER, may at times be detected by some anti-virus and anti-malware scanners as a "Risk Tool", "Hacking Tool", "Potentially Unwanted Program", or even "Malware" (virus/trojan) when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, whether files are compressed or packed, what behavior it performs, any registry strings it may contain and the type of security engine that was used during the scan. Other legitimate files which may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access for scanning but often trigger alerts by anti-virus software. For example, Catchme is a rootkit scanner that detects userland rootkits and is incorporated with some specialized fix tools like Combofix and GMER.

Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. When flagged by an anti-virus or security scanner, it's because the program includes features, behavior or files that appear suspicious or which can potentially be used for malicious purposes. Compressed and packed files in particular are often flagged as suspicious by security software because they have difficulty reading what is inside them. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others or that it was simply detected as suspicious or a threat due to the security program's heuristic analysis engine which provides the ability to detect possible new variants of malware. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. In these cases the detection is a "false positive". Either have your anti-virus ignore the detection or temporarily disable it until you download run the tool.
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