Posted 21 September 2012 - 01:28 AM
I hope you can help me. My wife had lost her Gmail password so I tried downloading a programme to recover it. (Didn’t work)
The first thing that happens is that a small window appears saying (from memory) “.net framework 3.5 required to run this program”.
When I close this, I get a popup with the header 'Systemerror Ownz Jo0' and the message, “it appears you have been infected by a virus-click OK to exersize”
If I close the popup, it opens a blank command prompt window,
And when I close that, Firefox starts and takes me to a site called Hackers Paradise.
This goes around in a loop as the windows are closed (apart from the .net window that appears to start the process off when it is closed).
Norton scan shows no infection. If I close the processes quickly in task manager, they vanish without trace until the computer is restarted.
Permission was asked for a start up item when the program was installing which I indicated ‘quarantine’
there is still a copy of the downloaded zip file (gmail_cracker_setup) and another folder of the same name in the downloads folder
Can you please help?