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windows 7 - mouse and keyboard don't work

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Posted 20 September 2012 - 04:02 PM

They work for the bios and in the recovery menu. I don't have an installation cd and I don't have a restore point. Is there a way to force reinstall the USB drivers with like a boot disc or replacing the driver files in the recovery command prompt with same files from a flash drive. I also don't have ps2 input so I can only use USB mouse and keyboard

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#2 s1lents0ul


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Posted 24 September 2012 - 09:15 AM

So the usb port the keyboard is plugged into works, if you can use the keyboard during BIOS, but you cant use the mouse just yet, until you get to the desktop, so we dont know if that works.

Is your mouse optical, if so, is the red light under it on? <-- This will determine if the usb port is providing power to your mouse.

On your keyboard, does the num/caps/scroll lock lights come on? <-- Also to see if your keyboard is recieving power.

Have you tried plugging them into diff USB ports?

While in the BIOs, is the keyboard light on? <--if yes, and it is not lighting up on your desktop, perhaps your POWER SUPPLY is failing, and can no longer provide power to USB.

#3 MDTechService


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Posted 25 September 2012 - 11:54 PM

The USB ports would indirectly run off the 20+4 connector, so I doubt there would be interruption to USB power without other more serious issues arising simultaneously.

Have you tried a different mouse and keyboard?
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