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Infected with Trojan Dropper Generic Virus


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3 replies to this topic

#1 jmdowns

jmdowns

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  • 16 posts
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  • Local time:02:50 AM

Posted 20 September 2012 - 12:55 PM

Have tried a number of things as directed in the "Am I infected" Forum, to no avail. This is a resistant little thing. When I click on GMER, half of the boxes are gray and it won't let me select them or the "show all" option. Below is the DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by DOWNS-Laptop at 12:54:05 on 2012-09-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1979.525 [GMT -4:00]
.
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Starfield\offSyncService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\lxbxcoms.exe
C:\Program Files (x86)\Common Files\Logishrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\17.0.0.136\InstStub.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Lexmark 7100 Series\lxbxmon.exe
C:\Program Files (x86)\Lexmark 7100 Series\ezprint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\program files (x86)\internet explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\program files (x86)\internet explorer\iexplore.exe
C:\program files (x86)\internet explorer\iexplore.exe
"C:\Windows\SysWOW64\svchost.exe" -k LocalServiceDns
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\DEFAUL~1.LNK - C:\Windows\system32\control.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\WINDOW~1.LNK - C:\Windows\system32\wuapp.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACROBA~1.LNK - C:\Program Files (x86)\Adobe\Acrobat.com\Acrobat.com.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ADOBER~1.LNK - C:\Windows\Installer\{AC76BA86-7AD7-1033-7B44-A95000000001}\SC_Reader.ico
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\eBay.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\MEDIAC~1.LNK - C:\Windows\ehome\ehshell.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Works\MSWorks.exe
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\1\Programs\Pandora Internet Radio.url
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks File Manager 2012\QuickBooksFileManager.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\Sidebar.lnk - C:\Program Files (x86)\Windows Sidebar\sidebar.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WINDOW~1.LNK - C:\Windows\system32\WindowsAnytimeUpgradeUI.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WINDOW~2.LNK - C:\Program Files (x86)\DVD Maker\DVDMaker.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WINDOW~3.LNK - C:\Windows\system32\WFS.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WINDOW~4.LNK - C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WI2BA3~1.LNK - C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WI2373~1.LNK - C:\Program Files (x86)\Windows Live\Photo Gallery\WLXPhotoGallery.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\WIEABA~1.LNK - C:\Program Files (x86)\Windows Media Player\wmplayer.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\XPSVIE~1.LNK - C:\Windows\system32\xpsrchvw.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\CALCUL~1.LNK - C:\Windows\system32\calc.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\DISPLA~1.LNK - C:\Windows\system32\displayswitch.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\MOBILI~1.LNK - C:\Windows\system32\mblctr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\Paint.lnk - C:\Windows\system32\mspaint.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\REMOTE~1.LNK - C:\Windows\system32\mstsc.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\SNIPPI~1.LNK - C:\Windows\system32\SnippingTool.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\SOUNDR~1.LNK - C:\Windows\system32\SoundRecorder.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\STICKY~1.LNK - C:\Windows\system32\StikyNot.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\SYNCCE~1.LNK - C:\Windows\System32\mobsync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\WELCOM~1.LNK - C:\Windows\system32\rundll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\Wordpad.lnk - C:\Program Files (x86)\Windows NT\Accessories\wordpad.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\1\Programs\ACCESS~1\ACCESS~1\SPEECH~1.LNK - C:\Windows\Speech\Common\sapisvr.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: mswsock.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.0.cab
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
DPF: {F4D10716-6F96-48E9-8A08-7E3AD71054AD} - hxxps://qbo.intuit.com/c36/v49.225/qboimax9.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2}\2456C6B696E6E233140354 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2}\2456C6B696E6F5A4A4C4 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2}\45F67756273713233303 : DhcpNameServer = 172.16.1.1
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2}\66F687669656C6463647 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{6705A72A-C02E-4D1D-92F3-7A911105A6C2}\75966496253555F54336 : DhcpNameServer = 192.168.15.1
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.6\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
mRun-x64: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun-x64: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun-x64: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\DOWNS-Laptop\AppData\Roaming\Mozilla\Firefox\Profiles\2j7mrxbf.default\
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 avgtp;avgtp;\??\C:\Windows\system32\drivers\avgtpx64.sys --> C:\Windows\system32\drivers\avgtpx64.sys [?]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\system32\DRIVERS\ctxusbm.sys --> C:\Windows\system32\DRIVERS\ctxusbm.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\system32\DRIVERS\LVPr2M64.sys --> C:\Windows\system32\DRIVERS\LVPr2M64.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 FlyUsb;FLY Fusion;C:\Windows\system32\DRIVERS\FlyUsb.sys --> C:\Windows\system32\DRIVERS\FlyUsb.sys [?]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\Windows\system32\DRIVERS\btblan.sys --> C:\Windows\system32\DRIVERS\btblan.sys [?]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\system32\DRIVERS\lvrs64.sys --> C:\Windows\system32\DRIVERS\lvrs64.sys [?]
S3 LVUVC64;Logitech QuickCam Pro 9000(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-09-17 23:34:38 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\com.Shutterfly.ExpressUploader
2012-09-17 23:34:13 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\Adobe
2012-09-17 18:34:42 -------- d-----w- C:\Program Files (x86)\ESET
2012-09-17 18:08:38 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\Malwarebytes
2012-09-17 18:08:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-09-15 11:06:17 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\Mozilla
2012-09-06 00:24:33 -------- d-----w- C:\Windows\SysWow64\cache
2012-09-01 17:23:21 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\hpqlog
2012-09-01 17:22:27 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\Hewlett-Packard
2012-09-01 15:44:17 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\Catalina Marketing Corp
2012-09-01 15:44:12 489712 ----a-w- C:\Users\DOWNS-Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2012-09-01 15:34:27 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\Google
2012-09-01 15:34:03 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\AVG Secure Search
2012-09-01 15:33:36 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\AVG2012
2012-09-01 15:33:05 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Roaming\ICAClient
2012-09-01 15:32:55 -------- d-----w- C:\Users\DOWNS-Laptop\AppData\Local\Citrix
2012-08-24 19:43:16 384352 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2012-08-22 03:20:47 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-08-22 03:20:20 31080 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-08-22 03:20:09 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-08-22 03:20:08 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-08-22 03:18:39 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2012-08-22 03:17:45 -------- d--h--w- C:\$AVG
2012-08-22 03:17:45 -------- d-----w- C:\Windows\System32\drivers\AVG
2012-08-22 03:17:45 -------- d-----w- C:\ProgramData\AVG2012
2012-08-22 03:16:27 -------- d-----w- C:\Program Files (x86)\AVG
2012-08-22 03:11:41 -------- d-----w- C:\ProgramData\MFAData
.
==================== Find3M ====================
.
2012-08-15 11:14:41 328704 ----a-w- C:\Windows\System32\services.exe.AE2779D494D2EEE0
2012-08-15 07:49:06 9232584 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-08-03 22:49:14 70344 ---ha-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-03 22:49:14 426184 ---ha-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-26 07:21:28 291680 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2012-07-15 11:27:51 328704 ----a-w- C:\Windows\System32\services.exe
.
============= FINISH: 13:05:57.39 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:03:50 AM

Posted 24 September 2012 - 12:42 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 26 September 2012 - 11:06 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:03:50 AM

Posted 30 September 2012 - 12:16 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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