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Acer Aspire Z5700 touch-screen portal problem

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#1 nixmith


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Posted 19 September 2012 - 11:26 AM

[size="7"]I recently bought an Acer Aspire Z5700 for my son's b'day. Last night he rang to say the Acer Touch Portal software keeps crashing (all the apps - movie player, photo viewer, touch games etc.) The touch screen still works with Win 7 so I don't think it is a hardware issue.

What are the options with such a problem? I don't have the computer in front of me, my son lives with my ex-wife, so I can't say what specific error messages - if any are showing up. So I hope there is a simple solution I could phone him about!


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#2 hamluis



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Posted 20 September 2012 - 08:42 AM

Without valid error messages...or the system...best thing I can suggest is to use the warranty/support provisions of the manufacturer.


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