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XP Pro Can not boot past the blue windows screen after using Combo Fix


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#1 medimaging5047

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Posted 18 September 2012 - 08:12 AM

I was getting what I thought was the google redirect virus. I ran a malware scan but it did not find anything. I had this problem once before and we had used combofix. I ran combofix and after it scanned, all of my icons were gone. I rebooted and now I can not get past the blue windows startup screen. I can not boot into safe mode either. I read several posts but got conflicting information on whether or not to run the recovery console. Also, I read that this could just be a missing registry file. I can not access info on the computer for more information. I do know that it is a WIndows XP Pro operating system.

ALSO - I have tried to boot from my XP disc but it does not show me the C:windows XP Professional with a repair option. It shows C:partition1 [NTFS]

Any guidance would be GREAT!
Thanks in advance.

Edited by medimaging5047, 18 September 2012 - 12:38 PM.


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#3 medimaging5047

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Posted 23 September 2012 - 01:51 PM

I was being redirected when I preformed a search in google. I did a anti virus scan as well as a a malware bytes scan. Neither of them found anything suspicious.
I ran combo fix which put a text file up (i do not have that information). When i rebooted my compter, it has NOT been able to get past the blue windows start up screen. I have tried power buite 2010 as well as boot suite 2012.

I do still have the cd named "reinstallation cd mivcrosoft windows xp professional"


Without getting past the windows screen, I am not sure how to run the program that collects the information that you are looking for me to post.

#4 medimaging5047

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Posted 23 September 2012 - 01:52 PM

I was getting what I thought was the google redirect virus. I ran a malware scan but it did not find anything. I had this problem once before and we had used combofix. I ran combofix and after it scanned, all of my icons were gone. I rebooted and now I can not get past the blue windows startup screen. I can not boot into safe mode either. I read several posts but got conflicting information on whether or not to run the recovery console. Also, I read that this could just be a missing registry file. I can not access info on the computer for more information. I do know that it is a WIndows XP Pro operating system.

ALSO - I have tried to boot from my XP disc but it does not show me the C:windows XP Professional with a repair option. It shows C:partition1 [NTFS]

#5 schrauber

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Posted 24 September 2012 - 12:34 AM

Hello, medimaging5047
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.



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  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
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I will be back with a fix soon!
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#6 schrauber

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Posted 24 September 2012 - 08:03 AM

Hi,

1. Insert Windows Install disc to boot from CD.
2. Press any key on the keyboard when prompted.
3. Press R to load the Recovery Console.
4. Enter your password when prompted.
5. You must enter which Windows installation to log onto. Type 1 and press enter.
6. At the C:\Windows prompt, type the following bolded text, and press Enter:

cd erdnt\subs

7. At the next prompt, type the following bolded text, and press Enter:

batch erdnt.con

8. The erunt backups will begin copying.
9. At the next prompt, type the following bolded text, and press Enter:

exit

Windows will now begin loading.
regards,
schrauber

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#7 medimaging5047

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Posted 25 September 2012 - 08:07 AM

Will this remove my data?

#8 schrauber

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Posted 25 September 2012 - 08:12 AM

No this will bring back the registry backup so you can boot into windows again :)
regards,
schrauber

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#9 medimaging5047

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Posted 25 September 2012 - 08:23 AM

At the C:\Windows> prompt i typed exactly as instructed and it says "The system cannot find the file or directory specified

#10 schrauber

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Posted 25 September 2012 - 08:51 AM

At the command prompt, please type

cd erdnt

and hit enter. Are you now in C:\windows\erdnt? If yes, please type cd subs and hit enter again, try to follow the rest of the instructions.
regards,
schrauber

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#11 medimaging5047

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Posted 25 September 2012 - 03:42 PM

I did type cd erdnt and I am now at C:\windows\erdnt> when i type cd subs i get the same message "The system cannot find the file or directory specified.

#12 schrauber

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Posted 25 September 2012 - 10:20 PM

Please do me a favour and do the the following:

When you are in C:\Windows\erdnt, please type dir and hit enter. What comes this up with?

Edited by schrauber, 25 September 2012 - 10:20 PM.

regards,
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#13 medimaging5047

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Posted 26 September 2012 - 05:05 PM

The volume in drive C has no label
The Volume Serial Number is 0042-2dda

Directory of C:\WINDOWS\ERDNT

09/17/2012 12:14p d------- 0.
09/17/2012 12:14p d------- 0..
09/17/2012 12:14p d------- 0 cache
09/17/2012 12:03p d------- Hiv-backup
4 file<s> 0 bytes
44016107520 bytes free

When I use powerboot or boot suite I can see everything on my C:

#14 schrauber

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Posted 26 September 2012 - 10:49 PM

Hi,

Ok then please do the following.

1. Insert Windows Install disc to boot from CD.
2. Press any key on the keyboard when prompted.
3. Press R to load the Recovery Console.
4. Enter your password when prompted.
5. You must enter which Windows installation to log onto. Type 1 and press enter.
6. At the C:\Windows prompt, type the following bolded text, and press Enter:

cd erdnt\hiv-backup


7. At the next prompt, type the following bolded text, and press Enter:

batch erdnt.con

8. The erunt backups will begin copying.
9. At the next prompt, type the following bolded text, and press Enter:

exit

Windows will now begin loading.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#15 medimaging5047

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Posted 27 September 2012 - 08:35 AM

THANK YOU SOOOOO MUCH -
I can not tell you what I have been through with this. DO you suggest that I run any certain scan oor program to find out why this happened? I have Titanium security as well as malware bytes scanning it. Is there a chd dsk or something that would be beneficial?


THANKS AGAIN! I know I am using shouty caps but its because I am so HAPPY!




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