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Still Have Spyware After Ad Aware And Spybot:(


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#1 pollo_5_21230

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Posted 16 March 2006 - 10:25 AM

(Running on Windows XP Professional)

It all started when I got DSL for my computer...apparently the DSL server did not have any kind of virus protection (oops). I had Spy Falcon downloaded. My internet home page has changed to http://www.necessaryupdates.com/ and the page says spyware detected and my personal info is colected by W32.Sinnaka.A@mm and it recommends Pest trap, Malware and spy Guard. Then I got a nice little button on the task bar that says "Urgent System Message: Virus. Your computer is infected with last version of internet trojan (iworm_attck_v122.02a). It is highly recommened that you install anti virus software. Click on icon for more info." When I click on it it takes me to a page for Adware Punisher or sometimes Malware.com.

So I got McAfee virus scan and McAfee firewall as well as Spyware Killer. I ran all the programs and I assume they worked because nothing new has gotten into the computer that I am aware of. So then I found this wonderful website and found out how to get rid of Spy Falcon. Now Spy Falcon is gone, but I still have that homepage problem and the system message on the taskbar. Sometimes when I try to load the webpage for this site, I get the page that tells you the webpage is unavailable, but it also says this page is "being blocked by spyware click here to get protection" I then downloaded Spybot and ran the program and it said nothing was found. Do I have to run the Hijackthis program now? I read the warnings and I don't want to try and run it unless I have to. What do I do?

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#2 jgweed

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Posted 16 March 2006 - 11:04 AM

Submit a HJT log to our volunteer team of experts for their review and help, rather than attempting to use it on your own. Instructions for submitting it can be found here:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 pollo_5_21230

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Posted 16 March 2006 - 04:31 PM

OK I ended up running the Spybot and Ad aware about three more times each and finally it picked everything up. I started getting messages from Spybot saying I can now configure my homepage and my Yahoo toolbar showed up! So its all good ( I hope!). Thank you so much for everything you really helped out a ton.

#4 Enthusiast

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Posted 18 March 2006 - 07:13 AM

Is your computer updated for all critical updates including SP2 and the subsequent updates?

If it is not, and you are certain you are free of malware (although I don't see how you can be running on a DSL modem with no AV program initially), update to all available updates immediately.

(I would recommend you post a HJT log before doing so, but if you are sure your computer is clean - download and install all the MS Critical Updates, setting the updates on Automatic download and install for a time you know the computer will be on and connected to the net.

You also need some additional malware protection, starting with a two way firewall instead of the puny one way XP firewall:

Freeware AntiSpyware and Security Programs

Software firewalls with freeware versions
Zone Alarm:
http://www.zonelabs.com/store/content/cata...g=en&lid=nav_za
or
Sygate: http://www.sygate.com/
(you can have only one software firewall running. More than one will conflict)

Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

Ad-Aware SE Personal is a free version and it can be downloaded from our Mirror Sites in the Download section at Lavasoft website. However, please note that while the free Ad-Aware SE naturally helps you remove all spyware, it does not provide real-time memory scanning; this capability comes with the paid versions.

http://www.lavasoft.com/

Click on Adaware SE Personal in “Products” on the left side of the page

Spybot S&D: http://www.safer-networking.org/en/index.html
Be sure to enable “Teatimer” which gives you realtime protection.


Microsoft Windows Defender
http://www.microsoft.com/athome/security/s...re/default.mspx
This also provides realtime protection.

SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

A˛ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.


Microsoft Baseline Security Analyzer (MBSA)
MBSA is an easy-to-use tool designed for the IT professional that helps small and medium businesses determine their security state in accordance with Microsoft security recommendations and offers specific remediation guidance. Improve your security management process by using MBSA to detect common security misconfigurations and missing security updates on your computer systems.
http://www.microsoft.com/technet/security/...a2/default.mspx

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Trend Micro antivirus European Edition (supports Mozilla based browsers)
http://uk.trendmicro-europe.com/consumer/h...call_launch.php

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:




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