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Vpn Failure At Phase 2


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#1 lizz

lizz

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Posted 16 March 2006 - 05:02 AM

Hope someone can help me with this as not too sure what i'm doing!!

I'm unable to connect to the gateway when using VPN SecuRemote software. I am managing to get past phase 1, but the following is the error message I am receiving:

Checking network connectivity...
Preparing connection...
Connecting to gateway...
User 5013546168016 authenticated by FireWall-1 authentication
Gateway not responding
Connection failed

I have allowed the following on the router:

TCP port 264 (outbound)
TCP and UDP port 500 (bi-directional)
UDP port 2746 (bi-directional)

However I am able to connect when I deselect the IKE over TCP connectivity enhancement, but have been told by the support people that need to have this checked to use the other software that I needed to get the VPN for.

Know that probably doesn't make much sense but if anyone has any ideas would be very grateful!!

Mod Edit: Moved Topic to more appropriate forum ~ Animal

Edited by Animal, 16 March 2006 - 04:12 PM.


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