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Unable to access/ping network printer


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#1 rukia99

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Posted 16 September 2012 - 07:20 AM

Hi again to all, hopefully someone can help me.

I have a network printer which I cannot print to (nor can i ping it) from one machine. The PC is a Windows XP machine (PC_A). The printer is on the same LAN as PC_A. I tried it with another PC, this time a Win7 machine (PC_B ) and the printer doesn't have any problem. From PC_A, i can ping PC_B (and vice versa). However, i cannot ping the printer from PC_A (it's ok with PC_B ). Both PCs are getting IP address from a DHCP server, so i don't suspect it to be a subnet issue. Also, PC_A used to be able to access the printer (I cannot pinpoint what changed, and when it started happening.)

Any help is highly appreciated. Thanks.

Edited by rukia99, 16 September 2012 - 07:20 AM.


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#2 InadequateInfirmity

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    I Gots Me A Certified Edumication


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Posted 16 September 2012 - 07:30 PM

Run the internet repair tool with all boxes checked and then reboot and check issue.
http://www.softpedia.com/get/Internet/Other-Internet-Related/Complete-Internet-Repair.shtml




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