Posted 16 September 2012 - 09:12 AM
OS = XP. I posted this problem Saturday. This is an update. Our family computer had a virus infestation which avira picked up. I tried to remove with avira. When it recurred, I ran MalWartebytes overnight. I also ran CC cleaner which may have been my mistake (house cleaning). After that, the computer went directly to the "can't boot, do you want to try to boot normally, go to the last config that worked, or the 3 levels of safe mode". Since then I have not been able to get past that point after many tries. I did manage to get on the Windows recovery console and and ran chkdsk /r but (although chkdsk said it corrected one or more errors) it still won't boot. I also got on using the Kaperski labs recovery CD which said it found infections but did not "disinfect" any.
So, I still have the viruses, apparently, but managed to make it worse using CC cleaner (I had used it in the past without problems).
Any suggestions for what to do next?