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Windows Security Problem


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27 replies to this topic

#1 Justin711

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Posted 14 September 2012 - 06:34 PM

Can't download security update KB2688338. What do i do?
it says it encountered and "unknown" error.

Edited by Justin711, 14 September 2012 - 06:42 PM.


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#2 narenxp

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Posted 14 September 2012 - 08:58 PM

What antivirus do you use?

Disable your antivirus or third party firewalls and try downloading it

#3 Justin711

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Posted 14 September 2012 - 09:19 PM

I use microsoft security essentials.

#4 narenxp

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Posted 14 September 2012 - 09:21 PM

Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs

Click Go and post the result.

#5 Justin711

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Posted 14 September 2012 - 09:59 PM

MiniToolBox by Farbar Version: 23-07-2012
Ran by Anthony (administrator) on 14-09-2012 at 22:57:54
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/14/2012 10:57:42 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:57:42.002]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:56:29 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:56:29.415]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:55:17 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:55:17.328]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:54:04 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:54:04.755]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:52:51 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:52:51.996]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:51:49 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:51:49.189]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:51:36 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:51:36.434]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:50:24 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:50:24.130]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:49:14 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:49:14.600]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]

Error: (09/14/2012 10:48:05 PM) (Source: Brother BrLog) (User: )
Description: STI BrtSTI: [2012/09/14 22:48:05.413]: [00001212]: SendSKeySettingToDevice:: Snmp Load Error[-1] To[192.168.1.10]


System errors:
=============
Error: (09/14/2012 10:51:04 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.4 for the Network Card with network address 001DE0232E8F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (09/14/2012 10:48:44 PM) (Source: Service Control Manager) (User: )
Description: 30000Spooler

Error: (09/14/2012 10:47:56 PM) (Source: Service Control Manager) (User: )
Description: iaStor

Error: (09/14/2012 10:47:55 PM) (Source: Service Control Manager) (User: )
Description: Intel® Matrix Storage Event Monitor%%2

Error: (09/14/2012 10:47:55 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (09/14/2012 10:39:08 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/14/2012 10:31:11 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.135.1304.0){F5FD0D02-ED1A-423E-BCCF-AF7B2D3981D3}200

Error: (09/14/2012 10:30:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.135.81.0

Update Source: %NT AUTHORITY51

Update Stage: 4.0.1526.00

Source Path: 4.0.1526.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (09/14/2012 10:30:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.135.81.0

Update Source: %NT AUTHORITY51

Update Stage: 4.0.1526.00

Source Path: 4.0.1526.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (09/14/2012 10:30:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.135.81.0

Update Source: %NT AUTHORITY51

Update Stage: 4.0.1526.00

Source Path: 4.0.1526.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (03/07/2011 00:14:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 0 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/05/2011 01:40:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 6 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/02/2011 11:45:57 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/01/2011 09:33:08 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6550.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 55 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/01/2011 09:32:06 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6550.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 119 seconds with 60 seconds of active time. This session ended with a crash.

Error: (02/22/2011 01:55:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (02/14/2011 09:11:30 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/25/2011 02:12:23 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/25/2011 02:04:50 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 0 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/25/2011 10:06:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 0 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 7.1.8)
7300_Help (Version: 82.0.242.000)
7300Trb (Version: 82.0.242.000)
7400 (Version: 82.0.242.000)
8500A909_eDocs (Version: 1.00.0000)
8500A909_Help (Version: 1.00.0000)
8500A909n (Version: 50.0.165.000)
Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.265)
Adobe Flash Player 11 Plugin (Version: 11.3.300.271)
Adobe Reader 9.5.2 (Version: 9.5.2)
AIO_CDB_ProductContext (Version: 82.0.242.000)
AIO_CDB_Software (Version: 82.0.242.000)
AIO_Scan (Version: 82.0.173.000)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Application Verifier (Version: 4.1.1078)
Bonjour (Version: 3.0.0.10)
BPD_DSWizards (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
Brother MFL-Pro Suite MFC-9460CDN (Version: 1.0.21.0)
BufferChm (Version: 120.0.194.000)
Combat Arms
CyberLink YouCam (Version: 1.0.2117)
D3DX10 (Version: 15.4.2368.0902)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 120.0.194.000)
DocMgr (Version: 120.0.000.000)
DocProc (Version: 12.0.0.0)
DocProcQFolder (Version: 1.00.0000)
ERUNT 1.1j
ESET Online Scanner v3
eSupportQFolder (Version: 1.00.0000)
Fax (Version: 120.0.194.000)
Google Chrome (Version: 21.0.1180.89)
GPBaseService2 (Version: 130.0.371.000)
HP Active Support Library (Version: 3.1.6.1)
HP Customer Participation Program 12.0 (Version: 12.0)
HP Document Manager 2.0 (Version: 2.0)
HP Help and Support (Version: 2.0.10.0)
HP Imaging Device Functions 12.0 (Version: 12.0)
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B (Version: 8.0)
HP Product Detection (Version: 10.7.9.0)
HP Quick Launch Buttons 6.40 H2 (Version: 6.40 H2)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HPDiagnosticAlert (Version: 1.00.0000)
HPNetworkAssistant (Version: 1.1.70)
HPProductAssistant (Version: 130.0.371.000)
Internet Explorer (Enable DEP)
iTunes (Version: 10.7.0.21)
J2SE Runtime Environment 5.0 Update 17 (Version: 1.5.0.170)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
MarketResearch (Version: 120.0.226.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Microsoft Windows Performance Toolkit (Version: 4.8.0)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.7600.0.30514)
Microsoft Windows SDK for Windows 7 Common Utilities (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Headers and Libraries (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Application Verifier (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Common Tools (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Windows Debugging Tools (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Samples (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Utilities for Win32 Development (30514) (Version: 7.1.30514)
Mobile Broadband Generic Drivers (Version: 2.03.06.002.14)
Motorola SM56 Speakerphone Modem (Version: 6.12.25.06)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MPM (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCSetup (Version: 1.00.0000)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Network (Version: 120.0.194.000)
Nexon Game Manager
Nuance OmniPage 17 (Version: 17.0.0000)
NVIDIA Drivers (Version: 1.10)
OCR Software by I.R.I.S. 12.0 (Version: 12.0)
Officejet Pro 8500 A909 Series (Version: 12.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Paint.NET v3.5.10 (Version: 3.60.0)
Pando Media Booster (Version: 2.6.0.1)
ProductContext (Version: 50.0.165.000)
PVSonyDll (Version: 1.00.0001)
QuickBooks (Version: 19.0.4012.705)
QuickBooks Pro 2009 (Version: 19.0.4012.705)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5869)
Remote PC Suite 1.4 (Version: 1.4)
Revo Uninstaller 1.94 (Version: 1.94)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 (Version: 3.52.02)
ROBLOX Player for Anthony
ROBLOX Studio 2.0 Beta for Anthony
ROBLOX Studio for Anthony
RoboForm 7-7-2 (All Users) (Version: 7-7-2)
RuneScape Launcher 1.2 (Version: 1.2.0)
RuneScape Launcher 1.2.2 (Version: 1.2.2)
Scan (Version: 12.0.0.0)
Segoe UI (Version: 15.4.2271.0615)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 120.0.194.000)
SugarSync Manager (Version: 1.9.71.94365)
SUPERAntiSpyware (Version: 5.5.1016)
SupportSoft Assisted Service (Version: 15)
SwiftKit
Synaptics Pointing Device Driver (Version: 15.3.29.0)
Toolbox (Version: 120.0.194.000)
Toolbox (Version: 82.0.173.000)
TrayApp (Version: 120.0.194.000)
Tweaking.com - Windows Repair (All in One) (Version: 1.8.0)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Verizon Wireless USB720-V740 Firmware Updates (Version: 1.0.1)
Verizon Wireless USB727 Firmware Updates (Version: 1.0.0)
Visual Studio 2005 Tools for Office Second Edition Runtime
WebReg (Version: 120.0.194.000)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.11 (32-bit) (Version: 4.11.0)
WOT for Internet Explorer (Version: 12.8.2.0)
Yrefresher 1.00

**** End of log ****

#6 narenxp

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Posted 14 September 2012 - 10:06 PM

You never replied me here

http://www.bleepingcomputer.com/forums/topic466923.html

#7 Justin711

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Posted 15 September 2012 - 06:25 AM

none of that stuff worked
BTW chrome and firefox work again

Edited by Justin711, 15 September 2012 - 06:27 AM.


#8 Justin711

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Posted 26 September 2012 - 07:20 AM

I still need help

#9 narenxp

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Posted 26 September 2012 - 07:44 AM

You never replied me in that topic

After system readiness tool finishes,restart the PC and try to update.If you still have error,download the update manually from here

www.microsoft.com/en-us/download/details.aspx?id=29792

If you still have issues,attach this log in your next reply

%SYSTEMROOT%\Logs\CBS\CheckSUR.log



#10 Justin711

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Posted 26 September 2012 - 10:08 AM

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-30 17:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 tcpipreg.sys x86_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22828_none_887fba2e1bb9d59a
(f) CSI Payload File Missing 0x00000000 tcpip.sys x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18604_none_b50896786388e1d5
(f) CSI Payload File Missing 0x00000000 tcpip.sys x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22828_none_b58096797cb31c04

Summary:
Seconds executed: 5567
Found 3 errors
CSI Payload File Missing Total count: 3

#11 narenxp

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Posted 26 September 2012 - 09:46 PM

Download

UPDATE fix

Extract the zip file and copy the folders to

C:\windows\winsxs folder

If you receive a prompt for replacing,click YES

Now run readiness tool again and post the new CHECKSUR log

Edited by narenxp, 27 September 2012 - 08:47 PM.


#12 Justin711

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Posted 27 September 2012 - 05:53 PM

It's taking forever... its almost been 3 hours since i started

#13 narenxp

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Posted 27 September 2012 - 06:54 PM

Did you copy the folders to winsxs folder?

System readiness tool takes time to fix things.We will wait for some more time.

#14 Justin711

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Posted 27 September 2012 - 08:28 PM

I did copy the flolders. It still is going so im going to let it run overnight. It says "searching for updates"

#15 Justin711

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Posted 28 September 2012 - 06:16 AM

it still hasn't finished by morning and it says "searching for updates"




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