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Windows Explorer crashes when opening file on external hard drive


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3 replies to this topic

#1 KittiDS

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Posted 14 September 2012 - 12:24 PM

I was working in Corel PSPPX3 and while saving an image on my external hard drive Corel crashed. Now every time I try to access that particular folder windows explorer crashes.

I ran a "Check Disc for Errors" but walked away while it was running and when I came back I briefly looked at the results before the computer continued booting up - I don't know if there is a way to pull up the log and look at it?

Is there a way to fix this folder and retrieve the files? I'm worried about all my other documents on the external hard drive, could this affect other parts as well?


Any help would be greatly appreciated!
Thank you!

Windows Vista, Seagate Expansion External Drive 500GB

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#2 James Litten

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Posted 14 September 2012 - 07:57 PM

Since it is an external drive, you can use SeaTools for Windows
http://www.seagate.com/support/downloads/seatools/

Here's instructions...
http://knowledge.seagate.com/articles/en_US/FAQ/202435en

Let us know what the results are or if you have any questions.

James

Edited by James Litten, 14 September 2012 - 10:47 PM.


#3 Pajajn

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Posted 15 September 2012 - 10:41 AM

Could be AVI thumbnail or anything that makes explorer crashing :) google on it and you'll find the answer :thumbup2:

#4 narenxp

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Posted 15 September 2012 - 06:05 PM

Lets see if eventviewer logs help

Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs

Click Go and post the result.




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