Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No internet access unless I am in Safe Mode


  • Please log in to reply
3 replies to this topic

#1 Rikumo

Rikumo

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:07:22 PM

Posted 13 September 2012 - 09:59 AM

Hello! This is the 3rd laptop this month that has had this issue. When I boot up, I have no internet access, wireless or wired, but when I go into Safemode, everything is fine. I have already done the basic steps, you know, the troubleshooter, Malwarebytes(found nothing) and I do have a HijackThis log file if you want it. Anyway, the first 2 machines, I formatted them to fix the issue, but now that I have a 3rd one with the issue, I would like to get to the bottom of it! Please help meh :D

BC AdBot (Login to Remove)

 


#2 narenxp

narenxp

  • BC Advisor
  • 16,371 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:07:22 PM

Posted 13 September 2012 - 10:16 AM

Uninstall your antivirus and see if that restores internet in normal mode

What antivirus do you use?

#3 Rikumo

Rikumo
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:07:22 PM

Posted 13 September 2012 - 04:18 PM

It was indeed McAfee that was causing the issue, uninstalled it and its fixed!

#4 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:10:22 AM

Posted 13 September 2012 - 04:25 PM

A selection of reasonably decent Free Antivirus programs for you -

Be sure to only install one.
Microsoft Security Essentials (what I currently use)
Avira AntiVir
avast!
AVG Currently rated lower of the 4 by Microsoft MVPs -

Also be sure your Windows Firewall is turned on -
EDIT -
If you wish for help with any of these posted A/Virus programs, please ask and someone will be able to help you - :)

Edited by noknojon, 13 September 2012 - 04:27 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users