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No internet access unless I am in Safe Mode

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3 replies to this topic

#1 Rikumo


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Posted 13 September 2012 - 09:59 AM

Hello! This is the 3rd laptop this month that has had this issue. When I boot up, I have no internet access, wireless or wired, but when I go into Safemode, everything is fine. I have already done the basic steps, you know, the troubleshooter, Malwarebytes(found nothing) and I do have a HijackThis log file if you want it. Anyway, the first 2 machines, I formatted them to fix the issue, but now that I have a 3rd one with the issue, I would like to get to the bottom of it! Please help meh :D

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#2 narenxp


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Posted 13 September 2012 - 10:16 AM

Uninstall your antivirus and see if that restores internet in normal mode

What antivirus do you use?

#3 Rikumo

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Posted 13 September 2012 - 04:18 PM

It was indeed McAfee that was causing the issue, uninstalled it and its fixed!

#4 noknojon


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Posted 13 September 2012 - 04:25 PM

A selection of reasonably decent Free Antivirus programs for you -

Be sure to only install one.
Microsoft Security Essentials (what I currently use)
Avira AntiVir
AVG Currently rated lower of the 4 by Microsoft MVPs -

Also be sure your Windows Firewall is turned on -
If you wish for help with any of these posted A/Virus programs, please ask and someone will be able to help you - :)

Edited by noknojon, 13 September 2012 - 04:27 PM.

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