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DNS errors? browser unable to connect to websites


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4 replies to this topic

#1 traptack

traptack

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Posted 12 September 2012 - 11:13 PM

Hi everyone.
first time on the forums, so if this is the wrong section for this topic, I apologize.

I'm helping my younger brother with this issue:
The issue is that the web browsers (chrome/firefox) not being able to go onto any site such as google.com
What's peculiar is that
1) the laptop has full internet access (the bars are all full)
2) Steam works
3) spotify as well (occasionally)
4) it only happened on our computers... our parents computer had no issues whatsover

Info:
-Windows 7 64 bit
-wireless connection
-Verizon/Westell modem
Antivirus that we use : Avast
I use Malware antimalware ( he doesn't have it)



so some back story:

This issue has persisted on my laptop as well. My main browser of choice is Google chrome. And until maybe the beginning of july this year, things went well. It's only until maybe mid July did I occasionally begin to start getting DNS server errors (DNS lookup failed) on chrome. What also happened during that time is that i've been putting my pc to hibernate more often( my brother does not do this) , instead of directly turning it off. Anyways those issues were rare and occasional, but yesterday night and all of this morning, I was unable to gain any access to any website. Yesterday at least I was able to access the google homepage or maybe facebook, for a few seconds before it didn't work again.

It worked in the afternoon and I took the time to find solutions, coming across this in a google forum:


For those of us running Vista or Windows 7, here's how to change the DNS server:
__________________________________________________________________________________________________________________________________________________________

Open Network & Sharing Center: Click on the icon of your internet connection on your task bar. At the bottom should be the words "Open Network And Sharing Center"; click on them.

Click on "Change Adapter Settings" on the left-hand list of topics.
This will direct you to a page where you will see your LAN (wired) connection and your wireless connections.

Right click on the network connection you are using.

Scroll down to and click on "Properties". If prompted for an administrator password, provide one.

A new window will pop up. Double-click on "Internet Protocol Version 4 (TCP/IPv4)"

Another new window pops up. Look at the lower grouping of greyed-out boxes. Select the radio button for "Use the following DNS server addresses:".
Type 8.8.8.8 into the preferred DNS server slot. You have to hit the right arrow key after each 8 or you will end up with an improperly formatted server.
Type 8.8.4.4 into the alternate server. Again you need to hit the right arrow key after each number.

Select the "Validate settings on exit" checkbox, then click "OK".

Click "OK" on the properties window.

The Window Network Diagnostic will now run. If it cannot find an error, then you have properly reset your DNS server.

__________________________________________________________________________________________________________________________________________________________

so I did that, and it fixed my problems. However I didn't realize that the DNS address that they told me to put was Google DNS, Id prefer if I could stick with my defult ICP or whatever it's called.


Anyways my brother had the same issues as I did since yesterday. Steam chat works for him, but he can't access any websites on firefox, always getting the "page not found" warning.

What I tried to do was
- ipconfig/flushdns hoping to reset it RESULT= nothing happened
- firefox settings -> autodetect proxy settings RESULT= nothing happened
- CMD: ping www.google.com result= first time it was connection timed out, the second time it was "unable to find host"


so what i'm trying to figure out is
how can I fix this problem without resorting to using a public dns such as Open dns or google dns? what options do I have?.




I'd appreciate any thoughts or solutions.

thanks!

Edited by traptack, 12 September 2012 - 11:21 PM.


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#2 jhayz

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Posted 13 September 2012 - 01:42 AM

First, google public dns is widely used and safe.
Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.

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#3 traptack

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Posted 13 September 2012 - 09:54 AM

First, google public dns is widely used and safe.
Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.



I know it's safe and realible however i've heard that in the end the irp dns you have is just much faster in general
and allright, i'll have that ready in a bit

#4 traptack

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Posted 13 September 2012 - 11:04 AM

MiniToolBox by Farbar Version: 23-07-2012
Ran by philip (administrator) on 13-09-2012 at 08:52:35
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 4

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR5009 802.11a/g/n WiFi Adapter = Wireless Network Connection (Connected)
Hamachi Network Interface = Local Area Connection 2 (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection 2" nexthop=5.0.0.1 publish=Yes
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : philip-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ftrdhcpuser.net

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 12-F1-A1-A6-98-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ftrdhcpuser.net
Description . . . . . . . . . . . : Atheros AR5009 802.11a/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-A6-98-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8803:40df:e5e3:f755%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, September 13, 2012 8:30:28 AM
Lease Expires . . . . . . . . . . : Friday, September 14, 2012 8:51:56 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B0-DF-2E-C8-0A-A9-C9-85-F9
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-05-CC-23-C4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2409:4f7:72e6:72d6%15(Preferred)
IPv4 Address. . . . . . . . . . . : 5.204.35.196(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Thursday, September 13, 2012 8:30:26 AM
Lease Expires . . . . . . . . . . : Thursday, September 13, 2012 8:56:08 AM
Default Gateway . . . . . . . . . : 5.0.0.1
DHCP Server . . . . . . . . . . . : 5.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 310016364
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B0-DF-2E-C8-0A-A9-C9-85-F9
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{5B1CA6E9-88EF-47E8-AA89-37165F5B7D1C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:5cc:23c4::5cc:23c4(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.ftrdhcpuser.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4A116D06-7B76-4F0F-8221-7F542E1A728A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...12 f1 a1 a6 98 d7 ......Microsoft Virtual WiFi Miniport Adapter
11...70 f1 a1 a6 98 d7 ......Atheros AR5009 802.11a/g/n WiFi Adapter
15...7a 79 05 cc 23 c4 ......Hamachi Network Interface
1...........................Software Loopback Interface 1
31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
29...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
28...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #3
32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 5.0.0.1 5.204.35.196 9256
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.5 25
5.0.0.0 255.0.0.0 On-link 5.204.35.196 9256
5.204.35.196 255.255.255.255 On-link 5.204.35.196 9256
5.255.255.255 255.255.255.255 On-link 5.204.35.196 9256
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.5 281
192.168.1.5 255.255.255.255 On-link 192.168.1.5 281
192.168.1.255 255.255.255.255 On-link 192.168.1.5 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 5.204.35.196 9256
224.0.0.0 240.0.0.0 On-link 192.168.1.5 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 5.204.35.196 9256
255.255.255.255 255.255.255.255 On-link 192.168.1.5 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 5.0.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
28 1125 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
28 1025 2002::/16 On-link
28 281 2002:5cc:23c4::5cc:23c4/128
On-link
15 276 fe80::/64 On-link
11 281 fe80::/64 On-link
15 276 fe80::2409:4f7:72e6:72d6/128
On-link
11 281 fe80::8803:40df:e5e3:f755/128
On-link
1 306 ff00::/8 On-link
15 276 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/13/2012 08:42:59 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

Error: (09/12/2012 05:44:53 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

Error: (09/11/2012 06:21:47 PM) (Source: CVHSVC) (User: )
Description: Information only.
Scenario SCN_ does not exist in FFB.XML

Error: (09/10/2012 04:33:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/08/2012 04:30:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x5047fbf4
Faulting module name: client.dll, version: 0.0.0.0, time stamp: 0x5048ee16
Exception code: 0xc0000005
Fault offset: 0x005c4072
Faulting process id: 0x1fdc
Faulting application start time: 0xhl2.exe0
Faulting application path: hl2.exe1
Faulting module path: hl2.exe2
Report Id: hl2.exe3

Error: (09/08/2012 11:22:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/08/2012 10:56:41 AM) (Source: CVHSVC) (User: )
Description: Information only.
Scenario SCN_ does not exist in FFB.XML

Error: (09/07/2012 10:34:54 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 09/07/2012 22:34:54.200;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [5040];
Message: Application::OnStartup() failed !!!, shutdown application... ;
EventId: 400;
Severity: Critical;
Machine: PHILIP-PC;
Application Domain: HPAdvisor.exe;
Process Id: 8480;
Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (09/07/2012 06:20:45 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 09/07/2012 18:20:45.272;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [3408];
Message: Application::OnStartup() failed !!!, shutdown application... ;
EventId: 400;
Severity: Critical;
Machine: PHILIP-PC;
Application Domain: HPAdvisor.exe;
Process Id: 7368;
Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (09/07/2012 06:20:33 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 09/07/2012 18:20:33.890;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [3808];
Message: Application::OnStartup() failed !!!, shutdown application... ;
EventId: 400;
Severity: Critical;
Machine: PHILIP-PC;
Application Domain: HPAdvisor.exe;
Process Id: 5976;
Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:


System errors:
=============
Error: (09/13/2012 08:37:33 AM) (Source: DCOM) (User: )
Description: {005A3A96-BAC4-4B0A-94EA-C0CE100EA736}

Error: (09/13/2012 08:33:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/13/2012 08:32:22 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (09/12/2012 08:03:51 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \...\DR1.

Error: (09/12/2012 05:35:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/11/2012 07:00:31 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer HOUFAMILY-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{5B1D9E33-DDF8-479A-8C28-FA1C1318F957}.
The master browser is stopping or an election is being forced.

Error: (09/11/2012 06:24:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/10/2012 04:03:10 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/09/2012 04:08:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/08/2012 00:08:39 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.2.1)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.0.42.34)
Adobe Flash Player 11 Plugin (Version: 11.4.402.265)
Adobe Reader 9.5.1 MUI (Version: 9.5.1)
Adobe Shockwave Player (Version: 11.5.1.601)
AMD Accelerated Video Transcoding (Version: 2.00.0002)
AMD APP SDK Runtime (Version: 10.0.923.1)
AMD Catalyst Install Manager (Version: 8.0.873.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.0405.2205.37728)
AMD Media Foundation Decoders (Version: 1.0.70405.2224)
AMD VISION Engine Control Center (Version: 2012.0405.2205.37728)
Anki
Apple Application Support (Version: 1.4.1)
Atheros Driver Installation Program (Version: 9.2)
avast! Free Antivirus (Version: 7.0.1426.0)
Bandisoft MPEG-1 Decoder
Bastion
Battlefield Play4Free
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Bing Bar (Version: 7.0.609.0)
BIT.TRIP RUNNER
Blackhawk Striker 2 (Version: 2.2.0.82)
Blasterball 3 (Version: 2.2.0.82)
Build-a-lot 2 (Version: 2.2.0.82)
Cake Mania (Version: 2.2.0.82)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0405.2205.37728)
Catalyst Control Center InstallProxy (Version: 2010.0416.541.8279)
Catalyst Control Center InstallProxy (Version: 2012.0405.2205.37728)
Catalyst Control Center Localization All (Version: 2012.0405.2205.37728)
ccc-utility64 (Version: 2012.0405.2205.37728)
CCC Help English (Version: 2012.0405.2204.37728)
Chuzzle Deluxe (Version: 2.2.0.82)
CinemaNow Media Manager (Version: 1.9.1.105)
Combat Arms
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Contents (Version: 1.6.0.286)
Corel PaintShop Photo Pro X3 (Version: 1.00.0000)
Corel PaintShop Photo Pro X3 (Version: 1.6.1.116)
Corel VideoStudio Pro X3 (Version: 1.6.0.286)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink DVD Suite (Version: 7.0.2527)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.4.0315)
DeviceIO (Version: 1.6.0.286)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
Dora's Carnival Adventure (Version: 2.2.0.82)
Dropbox (Version: 1.4.8)
DVD Menu Pack for HP MediaSmart Video (Version: 4.0.3715)
Escape Rosecliff Island (Version: 2.2.0.82)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Faerie Solitaire (Version: 2.2.0.82)
FATE (Version: 2.2.0.82)
Fraps (remove only)
Garry's Mod
Garry's Mod 13
GCFScape 1.8.2
Gimp 2.6.2 Debug
Google Chrome (Version: 21.0.1180.89)
Google Earth (Version: 6.1.0.5001)
Google Talk Plugin (Version: 3.5.1.8982)
Google Update Helper (Version: 1.3.21.115)
Half-Life 2
Half-Life 2: Deathmatch
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.3.1)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP DVB-T TV Tuner 8.0.64.43 (Version: 8.0.64.43)
HP Game Console
HP Games (Version: 1.0.0.80)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.0.3822)
HP MediaSmart Internet TV (Version: 3.2.2513)
HP MediaSmart Movies and TV (Version: 1.0.0.10)
HP MediaSmart Music (Version: 4.0.3903)
HP MediaSmart Photo (Version: 4.0.3911)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.0.3911)
HP MediaSmart Webcam (Version: 4.0.2511)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.9.0)
HP Photo Creations (Version: 1.0.0.2261)
HP Photosmart C309a All-In-One Driver 14.0 Rel. 5 (Version: 14.0)
HP Power Plan Utility (Version: 1.0.6)
HP Quick Launch (Version: 1.0.18)
HP QuickWeb Installer (Version: 1.2.12.0)
HP Setup (Version: 1.2.3988.3281)
HP SimplePass Identity Protection (Version: 5.20.205)
HP Software Framework (Version: 4.1.6.1)
HP Support Assistant (Version: 6.1.12.1)
HP Tone Control (Version: 2.0.2)
HP Update (Version: 5.003.001.001)
HP User Guides 0188 (Version: 1.00.0000)
HP Wireless Assistant (Version: 4.0.4.2)
HPDiagnosticAlert (Version: 1.00.0000)
Hulu Desktop (Version: 0.9.11)
ICA (Version: 1.6.0.286)
ICA (Version: 1.6.1.116)
IDT Audio (Version: 1.0.6292.0)
Installer (Version: 1.0.0)
IPM_PSP_Pro (Version: 1.00.0000)
IPM_VS_Pro (Version: 13.0)
ISCOM (Version: 1.6.0.286)
ISCOM (Version: 1.6.1.116)
Jamestown
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 17 (64-bit) (Version: 6.0.170)
Java™ 6 Update 33 (Version: 6.0.330)
Jewel Quest 3 (Version: 2.2.0.82)
Jewel Quest Solitaire 2 (Version: 2.2.0.82)
Junk Mail filter update (Version: 15.4.3502.0922)
Just Cause 1.00.0000 (Version: 1.00.0000)
Killing Floor
LabelPrint (Version: 2.5.2515)
League of Legends (Version: 1.3)
Left 4 Dead 2
LightScribe System Software (Version: 1.18.22.2)
LogMeIn Hamachi (Version: 2.1.0.124)
Lone Survivor
Magicka
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Business 2010 - English (Version: 14.0.5130.5004)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
MotioninJoy ds3 driver version 0.6.0003 (Version: 0.5.0001)
Movie Theme Pack for HP MediaSmart Video (Version: 4.0.3715)
Mozilla Firefox 15.0 (x86 en-US) (Version: 15.0)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The New York Fortune (Version: 2.2.0.82)
Network64 (Version: 140.0.215.000)
Network64 (Version: 140.0.221.000)
Nexon Game Manager
NOD32 FiX v2.1
Norton Online Backup (Version: 2.0.0.34)
NVIDIA PhysX (Version: 9.09.0203)
OpenAL
Paint.NET v3.5.10 (Version: 3.60.0)
Pando Media Booster (Version: 2.6.0.1)
PAYDAY: The Heist
Penguins! (Version: 2.2.0.82)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.82)
Poker Superstars III (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Power2Go (Version: 6.1.3715)
PowerDirector (Version: 8.0.2514)
PowerISO (Version: 4.8)
PS_AIO_05_C309_Software_Min (Version: 140.0.690.000)
PSPPContent (Version: 1.00.0000)
PSPPRO_DCRAW (Version: 13.0.0)
PunkBuster Services (Version: 0.990)
PureHD (Version: 1.6.0.286)
QuickTime (Version: 7.69.80.9)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.11.1127.2009)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113)
Recovery Manager (Version: 5.5.2512)
Rosetta Stone Version 3 (Version: 3.4.7.0)
Roxio CinemaNow 2.0 (Version: 1.0.262)
Saints Row: The Third
Scan (Version: 140.0.80.000)
Setup (Version: 1.6.0.286)
Setup (Version: 1.6.1.116)
Shank
Share (Version: 1.6.0.286)
Share64 (Version: 1.6.0.286)
Skype™ 5.10 (Version: 5.10.116)
Source Filmmaker
Spiral Knights
Spotify (Version: 0.8.4.93.gd9f49c35)
Steam (Version: 1.0.0.0)
Super Meat Boy
Super Meat Boy Editor
Super Monday Night Combat
Superbrothers: Sword & Sworcery EP
SWAT 4 - The Stetchkov Syndicate (Version: 1.0.0)
SWAT 4 (Version: 1.0.31973)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
System Requirements Lab CYRI (Version: 4.5.1.0)
Team Fortress 2
Team Fortress 2 Beta
TextTwist 2 (Version: 2.2.0.82)
Toolbox (Version: 140.0.428.000)
Unity Web Player (Version: )
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Validity Sensors DDK (Version: 4.1.129.0)
Vegas Pro 11.0 (Version: 11.0.594)
VIO (Version: 1.6.0.286)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - The Secret City (Version: 2.2.0.82)
VSClassic (Version: 1.6.0.286)
VSPro (Version: 1.6.0.286)
VTFEdit 1.2.5
Wheel of Fortune 2 (Version: 2.2.0.82)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinRAR archiver
Zuma's Revenge (Version: 2.2.0.82)

========================= Devices: ================================

Name: Photosmart C309a series
Description: Photosmart C309a series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: HP
Service: StillCam
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Photosmart C309a series
Description: Photosmart C309a series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 3834.9 MB
Available physical RAM: 2235.37 MB
Total Pagefile: 7668 MB
Available Pagefile: 5605.97 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.55 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:443.57 GB) (Free:184.04 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:21.89 GB) (Free:3.19 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
5 Drive g: (Rosetta Stone V3 - Spanish (Lati) (CDROM) (Total:0.39 GB) (Free:0 GB) UDF
10 Drive l: () (Removable) (Total:1.86 GB) (Free:1.55 GB) FAT

========================= Users: ========================================

User accounts for \\PHILIP-PC

Administrator Guest philip

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

04-09-2012 17:13:56 Windows Update
06-09-2012 02:15:25 Installed Rosetta Stone Version 3
06-09-2012 02:34:26 Installed Rosetta Stone Version 3
06-09-2012 02:43:54 Installed Rosetta Stone Version 3
07-09-2012 22:34:59 Windows Update
12-09-2012 03:26:09 Windows Update
12-09-2012 04:26:38 Windows Update

**** End of log ****

#5 jhayz

jhayz

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Posted 15 September 2012 - 08:21 PM

Disable or remove Hamachi and check on the difference. Without using sleep or hibernation for the computer, do you experience also any network errors?

Tekken
 





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