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FBI Warning Virus Lockout


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2 replies to this topic

#1 Trucker1

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Posted 12 September 2012 - 10:12 AM

I also have the FBI Warning virus and am locked out. The computer won't allow me to start in any of the Safe mode options. I have tried repeatedly, but each time it goes to blue screen and starts over - like groundhog day. Can you help me? Thanks.

I have Malwarebytes installed but the prgram didn't block it. I also have Rkill on a USB drive that was provided when I had the Windows Security virus.

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#2 Casey_boy

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Posted 15 September 2012 - 07:34 AM

Hi Trucker1,

:step1: I'd like you to try the AVG Rescue Disc. You will need a CD or USB drive to run the tool from. You will use it to boot into the Rescue Disc, instead of Windows, to remove the virus. For a guide on how to use the Rescue Disc, please see here: http://www.avg.com/us-en/226386

If you have the choice to delete or rename any files, please chose rename.

Hopefully, once you have run a scan and renamed any files found, you should be able to boot back into Windows normally. If this is the case, then please do the following:

:step2: We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Casey_boy

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Posted 20 September 2012 - 08:18 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *





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