try to contact malware author if you have no choice
: This is NOT an Option .............
I would definitely reinstall the OS. After a hack you never know 100% what was done on the system. This is your only "Quick Option"
If the above statement by member brandonve
is correct you have only one action to take -
Please follow the instructions in ==>This Guide<==
do steps 6-9
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE
<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Post from another computer if this computer is unable to connect, and have at least 1 or 2 USB Flash Drives
to transter details with -
replies to your topic, PLEASE follow Step One
so it will report your topic to the team members.
Thank You -
EDITED to repair links -
Edited by noknojon, 12 September 2012 - 04:30 PM.