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A-squared Tells Me I'm Infected.

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#1 brad656


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Posted 15 March 2006 - 03:20 PM

Hello everyone. I'm new here, and I'm not very good with computers, so if someone could please help me with my problem it would be greatly appreciated.
I used A-Squared's HijackFree tool, which analysizes different files to root out potentially bad ones. Because sometimes the bad files attach themselves to good files, they use a colored rating system in their analysis. Red indicates files that stand alone and are just plain bad. Green indicates good, uninfected files. Yellow means that there are good files, but that they have bad stuff stuck on them. If you click 'view details' for these 'yellow' files, another window comes up and shows you the good files and the bad ones. The bad ones have little devil-faces beside them, the good ones have smiley faces--unfortunately, they seem to be connected. Right beside the devil-faces, there's a little paragraph that tells me these programs are Trojans (like the PROXY-X trojan that is connected to my Nero CD Burner, disguising itself by calling itself "Nero Checker"). After the fix, all of the 'red' files of the analysis were gone, and even some of the devil-face bad guys in the yellow files. But the yellow files still remain, and in them a few little devil-faces the HijackFree is calling a trojan. Some of them seem pretty serious--PROXY-X Trojan, TACTSLAY.B Trojan, etc. Are these bad files as serious as my HijackFree says they are? If so, are they too intricately linked to my 'good' smiley-face files to get rid of fully, or is there some procedure I could use to get them off? Is there any way to zero-in on these bad boys and take them out without damaging my good programs?
Thanks for considering my problems...please help.

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 15 March 2006 - 04:16 PM

Welcome to Bleeping Computer.

If you are good at following directions, then you don't have to be good with computers!

Depending on your level of expertise:

There is a forum here at Bleeping Computer for self help, you can find it HERE.

Or, for help with removing your infection I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with XP related to the removal of the infection, then come back in here and let us help you get your computer back to normal.

You are in good hands! Good luck!

Currently home chillin' with the fam and my two dogs!

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